article thumbnail

Sales Contracts: Elements, Process & Best Practices

Salesforce

” A written sales contract should accurately reflect the verbal agreements made — or else you risk the buyer backing out of the deal or having a very unhappy or potentially litigious client after the deal is done. Sales contracts are vital to completing any business transaction. What you’ll learn What is a sales contract?

Contract 110
article thumbnail

The Top 10 Important Finance Mistakes First Time Founders Make

SaaStr

Take a read if you are still running finance yourself, or just have an part-time outsourced resource. In the old days, we didn’t have to worry about finance too much. SaaS accounting and finance has gotten pretty complicated, and the impacts of getting it wrong have gone up substantially. Accounting and Finance.

Finance 129
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Dear SaaStr: Should We Allow Refunds in a Multi-Year SaaS Contract Paid Upfront?

SaaStr

Q: Dear SaaStr: Should We Allow Refunds in a Multi-Year SaaS contract Paid Upfront? They’ll say never allow refunds in a multi-year contract: Sales will hate it, especially if there is an explicit or implicit clawback if they do. Finance will hate it because they have to deal with reserves, or a financial hit. If pushed.

article thumbnail

How to negotiate a contract

PandaDoc

Contract negotiation is essential for modern businesses, but it isn’t always easy. Let’s talk about contract negotiation in more depth. What is a contract negotiation? Contract negotiation is when two or more people discuss the current terms of a contract and come to a new, legally binding agreement.

article thumbnail

How to boost sales strategy with a deal desk

PandaDoc

A deal desk identifies upsell and cross-sell opportunities for existing customers by analyzing past deals and current contracts, and tracking renewal dates. A deal desk is a team within a company responsible for managing and negotiating deals, contracts, quotes, and other sales documents. This includes several action items.

article thumbnail

My First Big Sales Deal. It Was For $6,000,000.

SaaStr

For our First Big Customer, we’d been negotiating a $6m/year contract for quite some time (they always take time). And they told us the deal was completely approved, AND they’d back us in the market, AND they’d even give us $1m in additional financing to help us. But at that price point, I couldn’t stay in business. In one room.

Contract 117
article thumbnail

5 Buying Signals Too Many Sellers Miss, According to Experts

Salesforce

Here’s the hard truth: “You don’t know if they’re ready to buy until they tell you they’re ready to buy, and you can’t believe it until you get a signed contract,” said Richard Harris , sales coach and founder of The Harris Consulting Group. What demos, pricing details, or technical materials do they need to make a decision?

Contract 119