Sales Gravy

FEBRUARY 4, 2025

Recognize the Real-World Obstacles Whether your customer has to bid on government contracts, secure large client projects, or get internal buy-in from multiple stakeholders, their success dictates your sale. Your product or service is secondaryimportant, but not top of mind until theyre assured of a win.

Sell

PandaDoc

MARCH 13, 2025

Vendors gain a consistent customer and buyers have a trusted source for a specific selection of products or services. As these relationships deepen, partnering companies will often agree on contracted pricing, a pre-negotiated price structure that applies over a defined period. What is contracted pricing? Custom pricing.

Contract

Sales Pop!

NOVEMBER 30, 2024

Client Base Economy Service Structure and Deployment Patterns and Trajectory Competition Let’s consider the most relevant questions in each of the five areas for your team brainstorming. In service structure and deployment, how effectively positioned are you for the continuation of the virtual world? That’s as it should be.

Transportation

Hubspot

SEPTEMBER 6, 2024

Even when talks progress all the way to a signed contract, they will never be as engaged as they were in that initial moment when a problem arose and curiosity about your solution struck. No matter how compelling your product or service, each closed deal could be preceded by a dozen or more that never result in new business.

Closing

Martech

APRIL 30, 2025

Check references and negotiate key commitments in writing in the contract Before making a final decision, check online reviews and speak with one or two customer references, ideally from a business similar to yours. When negotiating the contract, ensure key commitments are in writing.

B2B

Salesforce

SEPTEMBER 19, 2024

Unified Conversations for SMS allows brands to bring together conversations across Marketing, Service, and Commerce so customers can have a two-way dialogue with your business using a single SMS number. They can use SMS to renew a customer’s contract and onboard them to the latest features with Service in the loop.

Territory

Martech

NOVEMBER 19, 2024

Ban exclusive search contracts. The proposed remedies target Google’s ability to cross-promote its products and services, which officials argue has stifled competition. Separate Android from Search and Google Play (without requiring the sale of Android). Expand advertiser control and transparency. Restrict Google’s AI content usage.

Cross-sell

Search Engine Land

JULY 25, 2024

But when defending our retainer or contract renewal, businesses want to know how their SEO spend will tangibly impact the bottom line. The most common definition is the total number of people who could possibly use a product or service. An example of a postponable is a TV streaming service or magazine subscription. That’s great.

Campaign

Search Engine Land

JULY 11, 2024

When it comes to SEO, there is no perfect service. How to manage stress in SEO account management If you work at a large agency, you might have an entire client services team and a dedicated one for all your clients. Most SEO contracts can be canceled easily and without clients spending much. This is why we are doing it.

Account management

Hubspot

AUGUST 27, 2024

As a former salesperson in hyper-competitive industries like tech, telecommunications, and media, I’ve seen firsthand the importance of getting your product and service pricing approach right. Dynamic, optimized pricing maximizes margins and profitability without pricing products or services beyond what the market will bear.

Price

Search Engine Land

AUGUST 19, 2024

With the emergence of AI, the roles of operations, client services, writers, SEO execs, account managers, SEO directors and tech SEOs could be significantly transformed or even replaced by AI agents, potentially reshaping the entire SEO industry. We already see a lot of customer service being outsourced to AI in every sector, so why not SEO?

Account management

Martech

OCTOBER 21, 2024

The client took screenshots of the reports and canceled the contract. Carefully review all contracts and terms of service to ensure they explicitly state that the work and any data generated are owned by your organization (the client). The charges didn’t justify the cost, even with a reasonable markup fee.

GTM

RingDNA

JUNE 15, 2025

” No matter the products or services you’re selling, sell them better and you’re likely to live better. On the B2B side, it’s likely that businesses interested in purchasing your goods and services have researched you and your competitors. This isn’t always enough in B2B.

B2C

Salesforce

MARCH 13, 2025

The total addressable market, or TAM, refers to the total number of customers who could possibly use your product or service. SAM stands for serviceable addressable market. SOM represents your serviceable obtainable market. TAM can also represent the total potential revenue from that market. I can unsubscribe at any time.

Minimum Viable Product

Salesforce

OCTOBER 14, 2024

Agentforce represents a quantum leap in AI automation for customer service, sales, marketing, commerce, and more. That’s why we have pioneered the robust Einstein Trust Layer to provide toxicity detection, zero data-retention contracts, prompt-injection defense, and several other mechanisms. Transfer to human agent. Vision use cases.

Engineering

SaaStr

MARCH 23, 2025

When Graham joined in February of last year, Codeium had approximately 200 customers generating low single-digit millions in revenue, combining self-service and enterprise annual contracts. They understood patterns of behavior that led to positive outcomes.

GTM

PandaDoc

OCTOBER 15, 2024

Key Features: Workflow automation : set up who is on your team, what their role is, and hook integrations with your CRM, proposal management system, and contract management software. Professional services : consulting firms and other large, complex professional services with many moving parts in the contract process.

Legal

Search Engine Land

JULY 22, 2024

Track which products are expected to have high conversions and work with your PR and affiliate teams to get your products and services listed at the top. Reserve the following now, get contracts with partners signed and get budgets approved as soon as possible: Influencer dates for promotions and products in their hands.

Niche

Hubspot

NOVEMBER 22, 2024

Create self-service resources. HubSpot's 2024 B2B buyer survey finds that 81% of B2B professionals are likelier to buy a B2B product from vendors offering self-service tools. But what do self-service resources look like in practice? Pro tip: Specificity is key if you want your cold outreach emails to convert.

Lead generation

Hubspot

APRIL 30, 2025

Here are a few examples of verbal signals: Questions about the product or service. or Is there a discount if we sign a two-year contract? Prospects that complain about their current service provider are generally begging to be put out of their misery. Inquiries about contract details. Dont let that happen to you!

Contract

Search Engine Land

AUGUST 5, 2024

Expertly documenting your strategy could be the difference between getting more budget or a canceled contract. You may want to include details about types of competitors, products and services. When writing it, you will likely want to prioritize your leadership and implementation teams to ensure you get the support you need.

Objectives and Key Results

SaaStr

APRIL 2, 2025

So Freshworks started off as a low-end Zendesk competitor (Freshdesk), but relatively early expanded into a whole suite of related products for service and support, and most of its growth today is fueled by its lower-end competitor to ServiceNow, it’s “EX” products. You really have to earn it in SaaS these days. #4.

Drivers/motivators

Salesforce

NOVEMBER 15, 2024

Sales Selected 360 Highlights Selected C-Suite Selected IT Selected Commerce Selected Marketing Selected Service Selected Please select at least one newsletter. They identify potential customers, present product or service offerings, negotiate contracts, and ensure customer satisfaction. I can unsubscribe at any time.

Tradeshows

Hubspot

JULY 10, 2024

These processors make it easy for businesses of all sizes to accept payments from customers globally and in person, making them a critical component for anyone who sells goods or services. You can also use Square for online transactions if you have an ecommerce shop, sell services, or invoice for appointments.

Process

PandaDoc

MARCH 27, 2025

Its all about offering complementary products or services so you can maximize every transactionall while improving the customer experience. Simply put, cross-selling is a sales strategy used to recommend additional, complementary products/services or items frequently bought together to your customers based on their past/existing purchases.

Cross-sell

Hubspot

JANUARY 14, 2025

From the initial discovery email or phone call to the final contract negotiation conversation, they ensure every touchpoint adds value for the prospect. Ensuring that they position themselves (and the product/service theyre selling) as a solution for the customer. Sales champions take crushing it to a whole new level.

Negotiate

Martech

DECEMBER 6, 2024

Since martech practitioners who sit in marketing are close to the stakeholders who fund projects and platforms, they are in a good place to work with procurement starting, renewing and sunsetting contracts. They can also help coordinate between IT and legal stakeholders as they have information security and regulatory evaluations to conduct.

Technology

PandaDoc

JUNE 6, 2025

A sales pitch is a message that introduces your product or service in a concise and persuasive way, explaining its value to your target audience. A clear value proposition Clearly explain what exactly your product or service does, and why it matters to this specific audience. What is a sales pitch? Let’s use PandaDoc as an example.

Pitch

PandaDoc

MAY 2, 2025

Pricing isnt just a number you stick on a product or service. When buyers see that committing to a larger quantity or a longer-term contract earns them a better price, theyre more likely to scale up their purchase. Instead of selling individual products or services, you package them together to deliver a more comprehensive solution.

Price

PandaDoc

JULY 7, 2025

It includes robust sales tools that integrate with marketing automation, customer service features, and content management. HubSpot is built with a broader scope, meaning it has robust features for sales, marketing, service, and ops. But if you’re looking for a broader platform that can support sales, marketing, service, etc.,

CRM

Veloxy

JULY 23, 2025

These days, over half of customers tend to prefer self-service tools for simple tasks rather than speaking with representatives, according to Document360. You can then offer to follow up later, giving them a better foundation of what they might want out of your service before they align exactly what they get with their needs.

Product

Hubspot

JUNE 16, 2025

Traditional media companies are slashing sales teams as linear TV declines, while tech platforms and streaming services are hunting for a new breed of seller: digital-first, tech-savvy. Maintained a 90% client retention rate, securing $1M in contract renewals.’ But here’s the twist — not all sales roles are created equal.

Objectives and Key Results

Salesforce

OCTOBER 22, 2024

Attracting qualified prospects — companies that are a good fit for your product or services — is more important in B2B (business-to-business) sales than earning a large number of leads. This provides insight into a prospect’s needs so you can zero in on qualified buyers who are a good fit for your product or service.

E-commerce

PandaDoc

JUNE 27, 2025

PandaDoc, for example, can help you easily create, manage, and eSign your contracts and proposals all in one tool, simplifying your process. Want a solution to help your sales teams centralize and collaborate on all their documents, like proposals, contracts, quotes, and one-pagers? This means driving more growth for your business.

Objectives and Key Results

SaaStr

NOVEMBER 27, 2024

But what has changed in the last five years is that you have all now embedded financial services (Stripe, etc.) SMBs want the full stack, but there’s this misconception that you can layer on all these services, and because they’re integrated, people will use them all. readily available that didn’t exist before. to book an appointment.

Appointment

SaaStr

OCTOBER 23, 2024

So at BILL’s scale, you have to put programs into place across the company to connect employees to customers, to help you focus on all the different stakeholders vs just the contract signer. At scale, BILL’s TAM expands because of its ability to add more products and services into financial operations.

Customers

SaaStr

JULY 5, 2025

Make Professional Services Profitable from Day One “I always had this mantra: if our people are not worth the customer paying for them, then they’re not actually worth anything. So that was a rule – you don’t give away professional services.” ’ Web services is not an add-on product to e-commerce.”

E-commerce