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6 martech contract gotchas to be aware of

Martech

Contracts are complex for a reason. I’ve seen and heard of my share of contract gotchas. When you decide to churn from the vendor, does your contract allow you to keep and use the data you’ve pulled into your CRM or other systems after the relationship ends? Service-level agreements (SLAs). Pricing factors.

Contract 115
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How Technology Shows Communications Service Providers Which Customers Are About To Leave

Salesforce

Communications service providers work hard to keep their customer base strong. If service providers knew which customers were about to cancel, they could take proactive steps to lower their likelihood of leaving. Providers understand the main reasons customers abandon service. That allows agents to take immediate action.

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Asset Service Management: Why It’s So Important to Field Service

Salesforce

Think about what could happen if you don’t have a good handle on your field service assets. Enter asset service management, the process of effectively managing and maintaining physical assets in field service. Get the free report What is asset service management? Get the free report What is asset service management?

Service 59
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From Service to Sales: How Field Service Can Drive Revenue Growth

Salesforce

Field service can help drive revenue growth by selling to your existing customers, also called upselling or cross-selling. But the question is, how can you reach this audience at the right time, with the right message, in a way that doesn’t make them feel like they’re being sold to during a service visit?

Service 105
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Digital Innovation and Blockchain: Technology Synergy

Sales Pop!

In the dynamic landscape of technology, innovation is not just a buzzword; it’s the driving force behind progress. One such revolutionary innovation that has been reshaping industries across the globe is blockchain technology.

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24 questions to ask ABM vendors before signing the contract

Martech

There are a range of ABM technology solutions available to support this strategy, but selecting and implementing one can be a fraught and expensive process. Are professional services or support available for our transition to ABM? How responsive is customer service? 24/7 vs. 8/5)? What new features are under consideration?

Contract 122
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How Tech Can Improve Your B2B Customer Service

Sales Pop!

Technology has revolutionized customer service. Businesses can use many technologies to engage with customers and fulfill their requests. New technologies are emerging that will transform the way companies deliver customer service in the years to come. Why You Need Tech for B2B Customer Service.

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