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A roadmap to martech stack maturity

Martech

Efforts to mature a martech stack require far more than a technical focus; it is important to consider other factors, including contracts, ownership, organizational goals and others. Contract When does the contract end? How much time is needed to decide how to renew or retire a contract? What does it do? AA, are relevant?

Contract 118
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Approaching Half a Million Customers: How to Win in SMB with BILL CEO and Founder René Lacerte

SaaStr

So at BILL’s scale, you have to put programs into place across the company to connect employees to customers, to help you focus on all the different stakeholders vs just the contract signer. “It does start at the top,” René explained. “I will go into any roadmap discussion and I will be talking about the product.

Customers 123
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How Do UX Professionals View Conversion Optimization?

ConversionXL

In regards to conversion optimization, we’re of the belief that UX is a big part of our process and that great UX leads to more conversions. But how do UX people view conversion optimization? What do they think it is, and how do they think it fits into the organizational context with UX?

UX 66
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10 Ways AI Will Change Sales Forever. It’s Already Happening, In Fact.

SaaStr

The SaaStr AI is already one release away from being able to automatically send contracts for simple sponsorship deals rather than just connecting prospects with sales reps. Companies will need to invest more in seamless onboarding, intuitive UX, and automated implementation to match the efficiency of their AI sales process.

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Why most martech RFPs fail and how to get vendor selection right

Martech

” Your UX is optimized, your customer journeys are refined, but you know showing more relevant content could drive more revenue. Make sure you see things that cannot be best answered in writing UX/UI is a great example. Contract renewal will come sooner than you think, and success will depend on measurable outcomes.

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Cleaning up the confusion in marketing ops job postings

Martech

In some cases, a posting for a marketing operations position had the typical marketing automation callouts but also covered a whole host of other disciplines ranging from analytics to UI/UX design to technical strategy. There were also marketing technology positions that were almost exclusively marketing automation and CRM administration.

UX 92
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A CX reality check: When good intentions meet clunky execution

Martech

My contract is ending soon, and the flier invited me to set up an appointment to speak with a sales representative over the phone to find a new package to switch to before my promotional pricing ends. Recently, I had a personal martech experience that prompted me to think about what might be occurring behind the scenes.

Meeting 114