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Top 27 Small Business Tools to Boost Productivity

Salesforce

For sales and service teams, customer relationship management (CRM) software is an essential part of the puzzle. CRMs offer a comprehensive view of customer data. When choosing other tools, look for CRM-compatible integrations so you can use your data everywhere, collaborate across teams, and simplify your workflows.

Product 89
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Automation, email, CRM among major marketing tools replaced in the past year

Martech

The number three solution replaced was CRM (23%), which was surprising because while B2B businesses especially had good reasons to acquire a CRM in 2020, it’s not as clear why existing CRMs needed replacing. E-commerce and CMS. 17% did replace their CMS, 11% their e-commerce solution.

CRM 142
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Sales Invoices: What You Need to Know to Get Paid On Time

Salesforce

A sales invoice is a document issued by a seller to a buyer, detailing the products or services sold, quantities, prices, and payment terms. Back to top ) Sales invoice vs. service invoice A service invoice requests payment for a service performed by the seller. What you’ll learn: What is a sales invoice?

Finance 104
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Pipeliner CRM Versus HubSpot Sales Hub

Sales Pop!

When it comes to managing your sales process, two of the most popular tools on the market are Pipeliner CRM and HubSpot Sales Hub. Pipeliner CRM Features Pipeliner CRM is a sales management tool designed to provide a complete view of the sales pipeline, from prospecting to closing.

CRM 130
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How Allied Beverage is transforming customer experience

Martech

At the beginning of the pandemic, with restaurants and entertainment venues shut down, New Jersey liquor distributor Allied Beverage saw an opportunity to transform its customer experience, service and e-commerce. And Allied Beverage needed a more efficient way to handle all the service calls during a crisis.

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Top 10 Must-Read Books For Small Business Owners (2025)

Salesforce

Kickstart your SMB with Starter Suite Get started with CRM and see results from day one with Starter Suite the all-in-one suite with the marketing, sales, service, and commerce tools you need to succeed. “The E-Myth Revisited” by Michael E. Gerber The E-Myth Revisited by Michael E.

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Bridging the Digital Divide: AI’s Role in Business Growth

Salesforce

AI is transforming how small businesses operate, offering tools, like AI customer relationship management (CRM) that automate tasks, enhance customer engagement, and fuel growth. AI Tools for Small Business Try the #1 AI CRM for Small Business Kickstart Agentforce With Foundations What is Agentforce For Small Business?

Growth 97