SaaStr

JUNE 25, 2025

Radical Transparency in Customer Relationships Perhaps counterintuitively, Rubrik’s approach to customer challenges is radical honesty, even when it means admitting they can’t meet requirements. ’ After evaluation, we realized we couldn’t meet their 7x reduction requirement.

Legal 102

Legal Cross-sell Government Engineering 102

Martech

DECEMBER 26, 2024

Expect more sophisticated in-store media networks that allow for cross-channel campaigns, with personalized offers appearing on digital screens as a customer walks through a store, said Megan Harbold, VP strategy and growth for omnichannel marketing platform Skai.

Customers 125

Customers Government Healthcare Hospitality 125

Sales Hacker

FEBRUARY 4, 2025

His last role was the CFO of Landing, where he oversaw the companys Finance, Legal and People operations. 18:13 The role of cross-functional communication. 18:13 The role of cross-functional communication. And his last role, um, was the CFO at landing, where he oversaw the company’s finance, legal and people operations.

GTM 84

GTM Finance Cross-sell X-functional 84

Salesforce

OCTOBER 18, 2024

You can sell products without holding inventory by partnering with suppliers who ship directly to customers. Service-based businesses Instead of selling physical products, service-based businesses offer customers value by providing expertise, skills, or labor. Drop shipping: No warehouse space? No problem.

Minimum Viable Product 111

Minimum Viable Product Cross-sell Niche Legal 111

Salesforce

MAY 12, 2025

Difference between net retention rate and gross revenue retention Tips to improve your net retention rate Unify sales, finance, and legal on the #1 AI CRM When sales, finance, and legal are disconnected, the customer feels the pain. A positive NRR must meet or exceed 100%. How to calculate NRR What is a good NRR?

Cross-sell 59

Cross-sell Territory Finance Contract 59

Salesforce

MARCH 3, 2025

That’s what it’s like when sales reps manage approvals, pricing, and legal terms piecemeal, chasing down stakeholders for every deal. A Deal Desk is a cross-functional team that streamlines the closing of sales complex and non-standard deals, handling everything from quote to cash.

Legal 59

Legal Contract Finance Non-Profits 59

Sales Hacker

APRIL 15, 2025

And the founder said, well, get us lots of leads and lots of meetings and we’ll, we’ll sell to them. Like we, we can pitch our product when they get to the meeting, but then the marketer tries [00:07:00] bringing an audience. Like I can go bring a hundred more lookalikes if I know who we’re selling to.

GTM 62

GTM B2B Follow-up Campaign 62

Sales Pop!

AUGUST 20, 2021

These can be a unique selling proposition, recommendations, business launch questions, success stories, demonstrations, and presentations. B2B companies sell their products or services to other companies instead of selling them to customers. selling a different product or upgrading their current product to a new version).

Inside sales 246

Inside sales B2B CRM Price 246

Sales Pop!

JANUARY 5, 2023

And much of journalism, a field that once had a great deal of meaning, seems to have wholly lost its search for objective truth in the quest to sell advertising. As Frederic Bastiat stated, “When goods don’t cross borders, soldiers will.” It also often happens that, in life, you meet the same person twice.

Pipeline 231

Pipeline CRM Intrinsic Networking 231

SaaStr

MARCH 16, 2024

Dear SaaStr: I Have Some Shares in a Successful Start-Up I Worked At, But the Company Won’t Let Me Sell Them. And while it mainly impacts ex-employees, it also impacts angel and seed investors who are often blocked from selling as well. You get folks demanding information, meetings with management, and more.

Start-ups 115

Start-ups Up-sell Sell Cross-sell 115

Partners in Excellence

APRIL 18, 2013

We may measure them on retention, we may have goals for growing the business with our existing customers through cross sell, upsell, expanding our relationships. The legal department creating contracts that are unreadable or make every problem the “customer’s risk.”

Customers 119

Customers Manufacturing Cross-sell Legal 119

Martech

OCTOBER 16, 2023

Keep this archetype handy as you define what a transactional email is for categorization and legality to be sure you have covered all of your bases. Don’t forget to cross-sell or upsell Have a cross-selling or upselling module in your transactional email to drive additional revenue. For example, under U.S.

Cross-sell 136

Cross-sell Retail B2C Strategize 136

Sales Hacker

DECEMBER 4, 2020

That’s what selling without a sales dashboard is like. This not only takes time away from selling, it can introduce a lot of opportunities for mistakes. Sales leaders can use a dashboard to understand the game their team is playing as they sell and identify where reps may need help or extra training. What is a Sales Dashboard?

Pipeline 135

Pipeline Cross-sell CRM Sales 135

SaaStr

DECEMBER 3, 2021

There really aren’t many variables these days, really just price and how much you raising/selling. I just want to know if I can do it, if I can meet the ask. If you aren’t selling/offering enough of the company to meet a VC’s model, they may just opt-out. Who pays legal fees for investor’s counsel?

Negotiate 116

Negotiate Cross-sell Price Legal 116

SaaStr

SEPTEMBER 11, 2024

With a PLS motion, it involves addressing more complex purchasing behaviors like enhanced legal, security, and compliance measures, and you need to train your team on those complexities. You’ll want someone internally who can handle those queries initially, who you can lean on to attend customer meetings and help develop pattern recognition.

Territory 122

Territory GTM Price Cross-sell 122

SaaStr

FEBRUARY 28, 2023

You’ve certainly already observed that in the current economic slowdown, deal cycles get longer, new business gets tougher, and cross-selling and upselling into your existing customer base there increasingly more important deal cycles get longer, more scrutiny from more stakeholders. Every penny is measured and overturned.

Cross-sell 104

Cross-sell Sales Cold Call Up-sell 104

The 5% Institute

OCTOBER 1, 2020

This gap may be needing more information about what you sell, finding solutions to their problems and pain points , and of course selling and serving new and current clients. Litigation and legal. An improved ability to cross sell. Industry Examples. Procurement. Risk management. Corporate finance and lending.

Consult 105

Consult Cross-sell Sales Real Estate 105

Veloxy

APRIL 11, 2023

It helps eCommerce companies personalize communications, upsell/cross-sell, and reduce cart abandonment rate. One of its key features is email monitoring, which also guarantees legal email compliance. This platform includes a huge selection of features, such as: forecasting; prospecting; scheduling meetings.

Sales 130

Sales Pipeline CRM Price 130

ConversionXL

MAY 14, 2014

Realizing this was a much bigger problem we’ve yet to address, Peep took to Twitter and asked: Looking for an in-house optimizer in a big company for a blog post on selling CRO internally. On-going battles for prime real estate, page layouts, copy and imagery persist and often burden cross-functional team performance and relations.

Conversion 124

Conversion Sell E-commerce Legal 124

Sales Hacker

APRIL 6, 2022

And these manual processes take sales reps away from their most important activity: selling. Let’s take a closer look at each word: Configure: Configuration of products and services ensures that what you provide is actually available, meets the buyer’s needs and specifications, and can be delivered according to the agreed-upon contract terms.

Cross-sell 107

Cross-sell Contract Price Finance 107

Salesforce

SEPTEMBER 27, 2021

Reimagine the selling experience. Legal needs to approve it. No more disjointed emails or excessive meetings. Slack didn’t just provide cross-functional visibility among internal stakeholders, it enabled them to roll up their sleeves and do the nimble, careful work of closing the deal together. see what's new.

Closing 98

Closing Contract Legal Cross-sell 98

SaaStr

JULY 23, 2019

There really aren’t many variables these days, really just price and how much you raising / selling. I just want to know if I can do it, if I can meet the ask. If you aren’t selling / offering enough of the company to meet a VC’s model, they may just opt out. Who pays legal fees for investor’s counsel?

Negotiate 100

Negotiate Cross-sell Price Legal 100

Sales Hacker

SEPTEMBER 10, 2018

“Hunters” typically have salaries tied to revenue; “farmers” usually get compensated based on renewal percentages; “prospectors” might receive pay for setting up qualified meetings. As you can imagine, that’s a tough sell, especially when you’re at a startup or entering new markets.

Quota 103

Quota Represent Cross-sell Drivers/motivators 103

The 5% Institute

FEBRUARY 12, 2020

This gap may be needing more information about what you sell, finding solutions to their problems and pain points , and of course selling and serving new and current clients. Litigation and legal. An improved ability to cross sell. Industry Examples. Procurement. Risk management. Corporate finance and lending.

Consult 98

Consult Cross-sell Sales Real Estate 98

Miller Heiman Group

MARCH 13, 2019

percent of respondents indicated they were meeting the majority of their expectations. Instead of marketing, training, sales ops, front-line managers and legal all creating and maintaining their own enablement services, you need to eliminate the silos. Develop enablement services in a cross-functional, coordinated fashion.

Objectives and Key Results 107

Objectives and Key Results Quota Technology Technology 107

PandaDoc

SEPTEMBER 17, 2024

Unlimited legally binding eSignatures with audit trail 2. It’s ideal for initiating projects, hosting online meetings, and keeping remote sales teams connected. Its flexible meeting functionalities allow reps to connect on their terms, avoiding lengthy calls. Content can be accessed anytime, allowing for post-meeting reviews.

Contract 98

Contract CRM Legal Sales 98

PandaDoc

APRIL 3, 2023

Improve sales team productivity Simplify the sales doc process and free your teams time back in their day to sell more. One-to-one Meetings It’s important for sales managers to learn how to conduct one-to-one meetings to aid their colleagues in overcoming challenges and improving performance. Start a free trial 3.

Technique 98

Technique Construction Sales Drivers/motivators 98

Sales Hacker

APRIL 21, 2021

Now, the AE must work with sales ops, salesforce admins, and legal to close this opportunity. The director of customer success brings her Salesforce report to a cross-functional meeting with sales and marketing leadership. Half of the meeting is spent validating data across three different team reports.

Finance 114

Finance Cross-sell SQL GTM 114

Sales Hacker

JUNE 3, 2021

automobile parts to repair cars), to sell to their customers (e.g. retail stores selling children’s toys), or they’re using a service (e.g. accounting or legal services). B2C and B2B CRM software have different features that can help you meet the needs of each group more effectively. What to look for in CRM software.

B2C 102

B2C CRM B2B E-commerce 102

Sales Hacker

APRIL 21, 2022

In the early days, most SaaS companies sell to other startups for a number of reasons. It’s simply easier to create a SaaS product for smaller companies.That’s why most SaaS companies focus on selling to other startups in the early stages of the company lifecycle. We started by selling to other startups, mainly YC companies.

Cross-sell 103

Cross-sell Legal Contract Price 103

Martech

FEBRUARY 25, 2022

This includes cross-channel, multi-touch and multi-wave campaigns. With it, marketers can orchestrate end-to-end nurture campaigns and, for example, add contacts who meet a particular lead score as they engage with marketing communications to an address book of sales-ready leads. Lifecycle Marketing (upsell/cross-sell).

E-commerce 121

E-commerce B2C Manufacturing Hospitality 121

SBI

NOVEMBER 2, 2017

For Sales teams, Model N solutions streamline the Quote to Cash process with smart selling solutions like CPQ and Contract Lifecycle Management, designed to shorten sales cycles and maximize deal value. Russ: Model N recently conducted some research jointly with Selling Power targeting the Sales teams of both enterprise and SMB companies.

Cross-sell 52

Cross-sell Finance Contract Legal 52

Hubspot

SEPTEMBER 12, 2018

But what is a sales pipeline and why is it so instrumental to selling success? Certain prospects may even skip stages in your pipeline -- for example, if a buyer proactively introduces you to the budget authority before you’ve asked, you’d move the deal straight from “initial connect” to “meeting with decision maker.”.

Pipeline 101

Pipeline Sales Negotiate Objectives and Key Results 101

Salesforce

JULY 22, 2021

A supervisor giving some last-minute encouragement before a make-or-break meeting. That ease of communication can make the difference between struggling to book a meeting and finally closing that deal. Slack alerts can help you prioritize the right deals as you prep for meetings by providing insights from Sales Cloud.

Sales 98

Sales Closing Cross-sell Represent 98

InsightSquared

NOVEMBER 19, 2018

Every minute spent creating a report is a minute taken away from selling. Hopefully, this is a practice that is already in place, but if not, set up an internal cross-functional SWAT team for larger opportunities. Tie it all together by planning a sales kick-off meeting as early in January as possible. Cheers to 2019!

Pipeline 78

Pipeline Cross-sell Cold Call Territory 78

PandaDoc

APRIL 8, 2024

Key takeaways One of the primary functions of a deal desk is to bring together decision-makers from sales, legal, financial, and marketing departments to optimize the deal creation and execution process. Their cross-functional expertise enables them to create proposals tailored to customers’ needs.

Negotiate 52

Negotiate Cross-sell Contract Legal 52

SalesLoft

JUNE 28, 2022

This article offers a sneak peek of just a few tips from Sean and Amanda Georgoff’s upcoming account-based selling course at the Sales Impact Academy. Maybe legal didn’t get back to your customer’s contract edits fast enough. With a team approach to account-based selling, it never has to happen again. Sign up now!

Sell 52

Sell Cross-sell Legal Finance 52