Salesforce

SEPTEMBER 10, 2024

Over the years, you’ve put a lot of money into your customer service centers. You’ve upgraded technology, upskilled your agents, and invested in 24/7 self-service options. But here’s the thing: Cutting costs can’t come at the expense of customer service. Customer service and profitability go hand in hand.

Service 69

Service Customers Cross-sell Contact 69

Veloxy

JUNE 24, 2021

Crafting a killer sales pitch? Wandering eyes, crossed arms and a stooped posture can quickly drown your message if you’re not paying attention. If you can master facial expressions, eyebrow gestures, leg activity and torso/arms behavior, you’re well on your way to a successful sale. Use These Body Techniques to Sell More.

Cross-sell 287

Cross-sell Technique Pitch Contact 287

Sales Pop!

FEBRUARY 27, 2022

What was the original purpose of sales? Let’s go back in time and look at a fundamental of sales that all salespeople should understand: economy. Sales had its origins in the exchange of goods, before the time of currency. What made items or services valuable to people? In this light, let’s take a look at salespeople.

Cross-sell 246

Cross-sell Sales Pipeline Represent 246

Sales Pop!

OCTOBER 6, 2021

No matter your industry, if you’re selling any products or services online, you need to find a sound strategy that will drive your business growth, retain your existing customers, and attract new ones. The first thing every customer will likely do when looking for a product or service is to perform an online search.

Cross-sell 244

Cross-sell Niche User Experience Technique 244

Sales Pop!

MARCH 17, 2023

Sales enablement is a process that helps businesses equip their sales teams with the resources, tools, and information they need to improve their performance and close more deals. In today’s competitive market, sales enablement has become an essential strategy for any business that wants to stay ahead of the competition.

Cross-sell 244

Cross-sell Technique Sales Pipeline 244

Martech

JULY 16, 2024

Let’s delve into the key methods they employ to engage customers, boost sales, and ultimately increase your profitability. In return, customers receive exclusive benefits, rewards and sometimes special resources akin to subscription services. So, how do these programs actually generate income? What makes a successful loyalty program?

Cross-sell 110

Cross-sell Drivers/motivators Strategize Promote 110

Salesforce

NOVEMBER 5, 2024

Here’s an example: Johnny lands on your website -> Johnny subscribes to your content -> Johnny receives an introductory email from you -> Johnny then receives another email three days later offering your services -> Johnny clicks and purchases your services -> and now Johnny is a customer.

Campaign 99

Campaign Cross-sell Click Through Rate CRM 99

Martech

OCTOBER 22, 2024

As we approach 2025, B2B marketers increasingly adopt data-driven strategies to refine their lead management processes and ensure they deliver sales-ready leads optimally. A well-designed lead scoring model enables sales teams to focus on leads most likely to convert, enhancing efficiency and revenue potential.

Cross-sell 122

Cross-sell Lead generation GTM Territory 122

Martech

JULY 19, 2024

It is often easier to sell something when no one has it but many people need it. The bad news is that growth in a mature market becomes more focused on a few strategies, including cross-sell, upsell and competitive displacement. Professional services and other revenue: $13.6 Many industries go through this.

Cross-sell 116

Cross-sell Growth CRM Up-sell 116

Martech

JANUARY 14, 2025

Dig deeper: Why marketers must move from retention tactics to customer respect The focus on new accounts comes from sales teams incentivized to pursue them. “Well, of course, our sales counterparts are demanding it, she said. “It’s a good idea for marketers to get involved with their customer service teams, she said.

B2B 132

B2B Customers Objectives and Key Results Cross-sell 132

Salesforce

APRIL 10, 2025

The goalposts in customer service are always shifting. To stay ahead, your service strategy must evolve and thats where agentic AI, specifically Agentforce , can reduce time to value and increase self-service outcomes. Before you can define an AI strategy, you need to understand your organizations service strategy.

Service 106

Service Cross-sell Appointment Drivers/motivators 106

Salesforce

NOVEMBER 21, 2023

Field service can help drive revenue growth by selling to your existing customers, also called upselling or cross-selling. We’ve found that 65% of mobile workers are successfully selling to existing customers. Let’s dig into each of these best practices for upselling and cross-selling in field service.

Service 105

Service Growth Cross-sell Appointment 105

Martech

NOVEMBER 7, 2024

They unlocked digital marketing superpowers at the company level, helping marketers communicate more effectively with executive leaders and colleagues in sales. The result is supposed to be a finely tuned list of accounts, giving sales and marketing teams clarity on where to focus their time and resources.

B2B 129

B2B Contract GTM CRM 129

Martech

NOVEMBER 19, 2024

Department of Justice (DOJ) is preparing aggressive remedies in the wake of its antitrust victory against Google, including a potential forced sale of the Chrome browser, Bloomberg reports. A forced sale of the Chrome browser and limits on Google’s product connections could change how your ads are delivered, measured and optimized.

Cross-sell 73

Cross-sell Legal Contract Sales 73

Search Engine Land

SEPTEMBER 13, 2024

These include internal linking, cross-selling and upselling, regional searches and volumes, filtering and trust builders. Falling short: When in-store service fails I’ve wanted to try Nike running shoes for a few years, as they have the best designs and color schemes. Cleats could show the name and list the sports they are for.

UX 84

UX Retail Sports Cross-sell 84

Iannarino

JULY 21, 2021

You best approach to differentiating yourself from your competition is enriching the sales conversation. You need to make sales. But you don’t have a sales manager who can give you the time and attention you need. Not to worry, this FREE eBook will help you Seize Your Sales Destiny. His email began by asking me (i.e.,

Cold Call 306

Cold Call Cross-sell Gaming Clients 306

Sales Pop!

MAY 26, 2023

Sales enablement is a process that helps businesses equip their sales teams with the resources, tools, and information they need to improve their performance and close more deals. In today’s competitive market, sales enablement has become an essential strategy for any business that wants to stay ahead of the competition.

Objectives and Key Results 245

Objectives and Key Results Cross-sell Sales Strategize 245

Sales Hacker

FEBRUARY 7, 2025

In this article we dive into a playbook for pricing across different stages of company growth, inspired by Geoffrey Moore’s Crossing the Chasm. In its early stages, Nosto operated on a performance-based pricing model, charging clients a commission on sales directly attributed to its product recommendations.

Price 104

Price E-commerce Cross-sell Profit margin 104

Salesforce

OCTOBER 15, 2024

Sales invoices might seem inconsequential in the bustling day-to-day of your business, but they’re key to keeping things running smoothly. Not only does a well-crafted sales invoice keep track of what’s been sold and how much is owed, but it also helps keep your finances in check and ensures you get paid on time.

Finance 104

Finance Territory Price E-commerce 104

Veloxy

AUGUST 10, 2021

AI and machine learning have given wings to digital sales and marketing techniques. Not only does this make them more effective, it also boosts the chance of sales conversion. Research already shows that over 40% of sales and marketing teams wholly recognize the importance of AI. How to Improve Sales Processes with AI.

Process 328

Process Sales Technique Cross-sell 328

Martech

JULY 15, 2024

Acquisition Costs: Calculate the total expenses incurred in acquiring new customers, including marketing and advertising costs, sales efforts, lead generation expenses, and any other associated costs. It includes expenses related to marketing campaigns, advertising, and sales efforts.

Customers 115

Customers Objectives and Key Results Cross-sell Follow-up 115

Martech

JUNE 11, 2025

Abandon those MQL shackles, they say, and focus on original content or research tailored to your audience to get your sales teams in the door. Shared goals between sales, product and marketing could be the catalyst of success. When we focus on how people want to buy rather than just what we have to sell, we drive more meaningful MQLs.

Pipeline 113

Pipeline B2B Cross-sell Education 113

Sales Pop!

AUGUST 20, 2021

The sales process in B2B is not self-sufficient. In addition to the sales team’s efforts, certain tools are also required to achieve the main goal. These can be a unique selling proposition, recommendations, business launch questions, success stories, demonstrations, and presentations. SaaS B2B Sales.

Inside sales 246

Inside sales B2B CRM Price 246

Salesforce

NOVEMBER 18, 2024

Financial services firms are bullish on artificial intelligence (AI), and the conversation is shifting from the benefits of an AI strategy to how to implement and realize those benefits while maintaining regulatory compliance and customer trust. How do AI agents in financial services help firms grow business? Let’s dive in.

Service 52

Service Non-Profits Territory Trust 52

Salesforce

APRIL 2, 2025

That’s a classic example of product-led sales (PLS). And while your product or service might not be as tasty, there are proven strategies and tools that you can use to improve your sales. Discover how to make product-led sales a part of your go-to-market strategy. What you’ll learn: What is product-led sales?

Product 86

Product Territory Sales Price 86

Search Engine Land

JULY 16, 2024

Let’s delve into the key methods they employ to engage customers, boost sales, and ultimately increase your profitability. In return, customers receive exclusive benefits, rewards and sometimes special resources akin to subscription services. So, how do these programs actually generate income? What makes a successful loyalty program?

Cross-sell 72

Cross-sell Drivers/motivators Strategize Promote 72

The 5% Institute

FEBRUARY 23, 2021

Sales multipliers (or sales multiplier effect) are strategies and tactics you can use to win more consistent sales. As the name suggests – there are things you can implement that will multiply your sales without adding too much effort at all. Sales Multipliers – 5 x To Win More Sales.

Cross-sell 139

Cross-sell Real Estate Sales Presentation 139

Understanding the Sales Force

SEPTEMBER 21, 2020

Most companies don't understand that crappy customer service is really a sales issue. When a company's customer service is thoughtful, helpful, kind and thorough, that great customer service actually serves the sales organization. It becomes easier for salespeople to renew accounts, cross-sell, up-sell and succeed.

Cross-sell 137

Cross-sell Sales Service Up-sell 137

Veloxy

OCTOBER 29, 2021

Sales is near the the top of that list. The question now becomes, how does Sales Artificial Intelligence fit into all this? Does it really play a vital role in sales? Well, there are numerous ways that AI for sales can benefit a sales team. Well, there are numerous ways that AI for sales can benefit a sales team.

Sales 223

Sales Non-Profits CRM Pipeline 223

Veloxy

MARCH 23, 2023

We’re living in an era where sales has the richest technology stack and set of professional capabilities than ever before. Yet, the sales organization is failing to crush their quota, let alone hit it. This blog post is your comprehensive guide on how to hit and crush sales quotas in 2023 and beyond. What is sales quota?

Quota 246

Quota Profit margin Non-Profits Teamwork 246

Salesforce

JULY 18, 2024

With AI assistants now automating customer service , writing scripts, and balancing budgets, the business uses of generative AI seem endless. By anchoring into this digital transformation best practice, oil and gas giant MOL Group used generative AI to boost hot dog and coffee sales across Central Eastern Europe.

A/B testing 98

A/B testing Retail CRM Consult 98

Heinz Marketing

MAY 15, 2025

Knowing who you’re selling toand how they make buying decisionsis key to building effective campaigns, aligning sales and marketing, and accelerating pipeline. An Ideal Customer Profile (ICP) defines the type of company that would benefit most from your product or service and is most likely to buy and succeed with it.

Drivers/motivators 89

Drivers/motivators B2C Cross-sell B2B 89

PandaDoc

OCTOBER 15, 2024

Deal desk software organizes a sales team’s quote-to-cash workflow. These are primarily used in B2B and SaaS companies to help manage complex sales processes, papers, and status updates. Reduce your sales cycle and improve your close rate today with PandaDoc. Sales within B2B can be complex and challenging.

Legal 52

Legal Contract Cross-sell Finance 52

Search Engine Land

AUGUST 20, 2024

For instance, if you’re selling software that makes it easier for banks to underwrite mortgages, content that tells banks how your product can ultimately benefit first-time home buyers is golden. Bringing in experts from cross-disciplinary industries. Going broad can be achieved by bringing other people into your content strategy.

CTR 100

CTR Cross-sell Promote Presentation 100

Search Engine Land

OCTOBER 7, 2024

To tap into this demand, brick-and-mortar businesses have used local inventory ads on search channels like Google, offered in-store pickup and implemented cross-channel loyalty programs. The program also includes: Built-in customer service. This also opens up the opportunity to showcase in-store branding and customer service.

Retail 73

Retail Cross-sell Gaming Networking 73

Salesforce

NOVEMBER 25, 2024

This included Agentforce Campaigns , sending multichannel journeys with email and SMS, and advanced personalization features like Cross-Object Merge fields. Customers must have Sales Cloud or Service Cloud Enterprise Edition or higher to access this. It also helps you create connections between those data points.

Cross-sell 64

Cross-sell Customers Territory Campaign 64

Veloxy

MARCH 15, 2023

As forward-thinking companies transition from traditional sales enablement to revenue enablement, it’s important to understand that 42% of businesses still don’t have a sales enablement program. That’s a HUGE problem. Let’s get started.

Cross-sell 246

Cross-sell Objectives and Key Results Teamwork Growth 246