Partners in Excellence

SEPTEMBER 27, 2022

We just do what we have always done, moving unconsciously through our and our customer’s days. Customers don’t want to see us, they prefer learning through other methods. That we actually start thinking about what we are doing, that we go back to basics of how we and our customers can accomplish more.

Meeting 133

Meeting High impact Up-sell Start-ups 133

Partners in Excellence

DECEMBER 31, 2024

” It’s a very customer centric approach in launching new products. Intensely Customer Centric: It’s success is based on the focus on the value to the customer, how they respond to the product, and what they learn from the customer in their use of the product. Customer outcomes generated.

Minimum Viable Product 127

Minimum Viable Product Pipeline GTM Drivers/motivators 127

Heinz Marketing

SEPTEMBER 24, 2024

Appointment Scheduling Challenge : Coordinating calendars and booking meetings with prospects is often a time-consuming back-and-forth process. AI Solution : Tools like Chili Piper and Calendly automate the scheduling process, allowing leads to book meetings at their convenience without needing human intervention.

Objectives and Key Results 104

Objectives and Key Results GTM CRM Follow-up 104

Sales Hacker

JUNE 30, 2020

If you missed episode 115, check it out here: Improving Customer Experience: Your Magic Key to Success with Leah Chaney. Habits that create high-impact behaviors [17:25]. The lowdown on high-impact habit virtual masterclasses [35:08]. What’s the most important habit? Subscribe to the Sales Hacker Podcast.

High impact 100

High impact Meeting Drivers/motivators Conversion 100

Sales Hacker

NOVEMBER 15, 2024

Note-taking during meetings: Sharpens the ability to synthesize information and identify patterns. Pattern recognition: Manually analyzing buyer behavior or segmenting customer needs. Manual onboarding exercises: Require new hires to take meeting notes, draft follow-ups, or conduct outreach manually before transitioning to automation.

GTM 110

GTM Cold Call Strategic partnership Follow-up 110

Search Engine Land

SEPTEMBER 17, 2024

Meta introduced a suite of new advertising tools and formats ahead of the holiday season, aiming to help businesses capture sales by reaching customers with more personalized and timely messages. Key details.

Retail 89

Retail High impact Campaign Promote 89

Martech

NOVEMBER 1, 2024

Ultimately, AI pilots lead to disconnected efforts and fail to meet the urgent demands for ROI that many marketing leaders face. Whether your focus is revenue growth, customer acquisition, improving customer satisfaction or operational efficiency, these goals should inform your AI marketing efforts.

Objectives and Key Results 120

Objectives and Key Results Click Through Rate High impact Drivers/motivators 120

Partners in Excellence

JANUARY 16, 2025

In selling, there is no end to the tools that claim to provide coaching, performance reporting tools, conversational intelligence, role play tools, social selling, prospecting/customer engagement, negotiation, objection handling, closing, time management. Perhaps we ask them for ideas, to research a customer, plan a call/meeting.

Objectives and Key Results 125

Objectives and Key Results Objection handling GTM Pipeline 125

Martech

JANUARY 15, 2025

Social media platforms are portals to deep, meaningful engagement with customers. For marketers looking to meet customers where they are , social media cant be overlooked. Customer service on social media We dont know what shape TikTok will take in the U.S., as the date for a likely ban approaches.

Niche 115

Niche B2B Service Retail 115

Martech

DECEMBER 4, 2024

From AI-powered analytics to the latest customer data platforms (CDPs) and composable digital experience platforms (DXPs), there’s always something newer, flashier and supposedly game-changing on the market. Streamline data integration: Ensure seamless data flow across tools for holistic customer insights​.

Objectives and Key Results 125

Objectives and Key Results Technology Technology High impact 125

Martech

DECEMBER 6, 2024

However, they lack important context about your brand, customers, and industry that comes from experience. You must educate your AI co-pilot about your company’s brand voice, target customers and industry. Creating your custom AI co-pilot OpenAI and Anthropic offer different approaches to creating trained AI assistants.

Angle 129

Angle Objectives and Key Results Education Strategize 129

Highspot

APRIL 14, 2025

Before Highspot, 25% of customers struggled with sub-optimal rep ramp time. Hiring new employees is an expensive investment that organizations make with the hopes of quickly seeing a high return on that investment. Customers who include courses in their Plays report a 10% higher completion rate.

High impact 52

High impact Government Quota Strategize 52

SaaStr

MAY 2, 2025

What’s unique is how quickly customers are seeing value far faster than traditional enterprise software implementation cycles. This was particularly motivating for Benioff, seeing how rapidly customers can deploy high-value AI implementations in relatively short timeframes. Top 4 Mistakes Marc Made 1.

Strategize 93

Strategize Healthcare Drivers/motivators Contact 93

Highspot

OCTOBER 29, 2024

In fact, 65% of high-impact sales organizations (75% or more of reps achieving quota) report that sales managers spend 20% or more time coaching. With generative AI, you can provide AI-driven content recommendations, meeting insights, and a consistent assessment framework to deliver just-in-time coaching.

Objectives and Key Results 64

Objectives and Key Results Sales Pitch Objection handling 64

Sales Hacker

NOVEMBER 18, 2020

There is, in my opinion, one exception to this: the hard-and-fast rule to focus on your customer. According to a survey by Salesforce last year , the top 20% of sales teams last year are almost 3x more likely to say they have been focusing on personalizing customer interactions. What’s the financial impact?

Process 131

Process Customers Prospecting Sales 131

Partners in Excellence

JULY 26, 2024

In reflecting on those conversations, what are the characteristics of the most impactful conversations and meetings? Think, also, of the meetings that were a massive waste of time. What are the characteristics of those meetings? Let’s look at the most impactful conversations and meetings.

Conversion 139

Conversion Meeting High impact Pitch 139

Martech

JANUARY 14, 2025

From upgrading data permissions to improving your ability to track customer satisfaction with feedback-linked tickets, these updates give you better control over your CRM and actionable insights for smarter decision-making. Updates managers will love Stay ahead with email digests for high-intent website visitors.

Objectives and Key Results 65

Objectives and Key Results CRM Campaign Pipeline 65

Heinz Marketing

APRIL 30, 2025

Open-source models and affordable AI tools allow small and medium-sized enterprises (SMEs) to harness AI for various applications, from customer service to marketing automation. This accessibility enables SMEs to compete effectively with larger corporations by enhancing efficiency and customer engagement.

Strategize 78

Strategize Sales Technology Technology 78

Partners in Excellence

SEPTEMBER 28, 2023

As sellers, and as leaders, we are asking our customers and our people to invest their time in us. Rather than measuring activity or meetings, what if we started looking at high impact interactions? We did this years ago in our own engagement strategies by rethinking our customer meetings.

High impact 146

High impact Meeting Customers Prospecting 146

SaaStr

MAY 11, 2025

Understand Your ICP (Ideal Customer Profile). Too many SDRs and AEs don’t truly understand their customers and the real problems they need solved. Track your calls, emails, and meetings religiously. Are you booking meetings with decision-makers? Are those meetings converting into pipeline?

High impact 56

High impact Pipeline Strategize Prospecting 56

RingDNA

MARCH 18, 2025

Considering the prediction that AI will power 95% of customer interactions by 2025 , there’s no time like the present to invest in this invaluable sales ai software. Understanding problems that were surfaced along with potential solutions that were raised or agreed to in the prior meeting will greatly increase your chances of winning.

Conversion 62

Conversion Objectives and Key Results Sales CRM 62

ClickFunnels

JULY 21, 2021

High-Impact. So it’s important to choose your words carefully and make sure that each word you include is as high-impact as possible. Risk Reversal: Remove the risk involved for the customer/client and place that risk on your own shoulders. What benefit(s) do clients/customers get by using those features?

Pitch 246

Pitch Appointment E-commerce Real Estate 246

Highspot

DECEMBER 21, 2022

Trying to build a high-impact sales team? Lots of sales managers get hired because they’re expert salespeople, either because they know what to say to close deals or because they demonstrate value to customers. This course can also be customized according to your requirements. Managing with an eye on the big picture.

High impact 52

High impact Objectives and Key Results Sales Teamwork 52

Partners in Excellence

SEPTEMBER 25, 2023

Role specialization helps us more efficiently manage our relationships with customers. AEs manage qualified deals, Customer Service manages the relationships after we have closed a deal. Ant there are all sorts of other experts that may bring certain knowledge or capabilities to help in our work with customers.

Technology 149

Technology Technology Meeting High impact 149

Partners in Excellence

JUNE 19, 2024

It’s……… dramatic pause…… drum roll…… It’s more meetings! That’s it, the more meetings we have the more successful we will be! And to scale our success, all we have to do is increase the number of meetings we have! Double the meetings and we double our success.

Sell 139

Sell High impact Meeting Up-sell 139

Search Engine Land

AUGUST 23, 2024

Ultimately, you’ll likely blend elements from different frameworks, creating a customized approach tailored to your unique needs and circumstances. Will it have a high impact? But usually, if you fix a side-wide issue or an issue related to revenue, you can say with greater confidence that the impact will also be high.

X-functional 67

X-functional Objectives and Key Results Engineering High impact 67

Salesforce

JUNE 9, 2025

Customers are fed up with traditional self-service – and it’s not hard to see why. For many companies, customer self-service looks like basic FAQs, hundreds of knowledge articles, and chatbots that can only handle simple requests. Customers spend more time than they’d like hunting around online, leading to a frustrating experience.

Service 76

Service Technology Technology Customers 76

Partners in Excellence

JANUARY 26, 2021

We’ve mechanized the process, focusing on our efficiency and less the customer buying experience. ” Rather than focusing on listening, learning, sharing, we have tools focused on conversational intelligence–but they can’t conduct high impact conversations. .” We Get Sales Math Wrong!

Process 147

Process Sales B2B Quota 147

Partners in Excellence

SEPTEMBER 30, 2014

Things like doing email, spending time with managers reviewing what we are doing, maybe every once in a while a meeting. So a lot of things impact the amount of time we actually have available to have sales conversations. How did the customer respond? What is the customer trying to achieve? What insight did we provide?

Conversion 109

Conversion Appointment High impact Sales 109

Salesforce

OCTOBER 11, 2022

Utilities can use this change to build trusted relationships and collaborate with customers on decarbonization efforts. No longer just a one-way relationship, the new utility-customer partnership helps us work together toward a more resilient grid and makes utilities more valuable than ever. Transform your customer relationship.

Electricity 98

Electricity Customers Drivers/motivators Manufacturing 98

Hubspot

APRIL 21, 2021

I care about customers. Whether they're your customers, my customers, or my customers' customers, I want every one of them to have a good experience every time they pick up the phone to call a business, open a marketing email, or visit a website. They're the people who set every customer-facing team up for success.

Customers 101

Customers Launch Start-ups Growth 101

Partners in Excellence

AUGUST 14, 2024

For those exceeding their goals, we “High Five,” and say “Way to go!” ” For those not meeting their goals, “You gotta do more! Are we helping the customer move through their buying process? You’re behind on your numbers!” They and we fail! Are we chasing the right opportunities?

Cross-sell 135

Cross-sell Pipeline High impact Meeting 135

SaaStr

JUNE 4, 2021

Pomel focused his session on: Making your SaaS startup customer-centric: Hw event marketing has helped him integrate his engineering and sales teams. Lastly, he provides his piece of advice to all founders that are looking to become customer-centric. So we’re here to talk about building and selling a product that customers love.

Product 124

Product Customers Sell Engineering 124

Partners in Excellence

MARCH 26, 2021

Finding and engaging our customers. Developing and executing strategies that facilitate our customers’ buying journeys, culminating in shared success. Aligning internal resources to support our work with customers. Dealing with problems, both those that our customers have and within our own organizations.

Quota 139

Quota High impact Meeting Customers 139

Salesforce

MAY 31, 2023

Regardless of industry or what you’re selling, delighting your customers is key to your success — where trust, personalization, and seamless interactions intersect. But pleasing your customers isn’t just about meeting their needs — you need to be one step ahead. They’ll rely on IT.

Government 98

Government Customers Trust Service 98

Partners in Excellence

JUNE 10, 2024

Recently, in speaking with a colleague, he was showing me a series of AI prompts to help sellers do deep research on customers, their markets, issues, and so forth. often, takes time away from higher return efforts like meeting with customers, working with our people. And the quality of the output was pretty good.

High impact 110

High impact Healthcare Manufacturing Follow-up 110

Martech

JUNE 1, 2022

In this context, it is critical to develop strategies to keep your audience engaged and further develop your customer base. The value exchange involves delivering valuable content that meets the audience’s needs — not just promotional messaging. High-impact audience development strategies.

High impact 115

High impact Campaign Niche Repeat business 115