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When to Use AI or an Agency: Strategic Choices for B2B Companies

Heinz Marketing

This decision hinges on various factors, including the nature of the task, budget constraints, and long-term strategic objectives. AI is being adopted by companies at an increasing rate to help optimize internal processes, create better customer experiences, identify new opportunities – the list can go on and on.

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How to align teams early with a strategic event workshop

Martech

Customer success is scrambling to find reference customers for panels. Traditionally, the events team owned the planning process, only looping in other teams about four months before showtime. Customer success mined quarterly business reviews (QBRs) for speakers. Sales and events aren’t even on the same page. The result?

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Why Salespeople Skip the Sales Process (And How It’s Killing Your Revenue)

Understanding the Sales Force

When I wrote Baseline Selling in 2005, only 10% of all salespeople were following a sales process. While 75% of the strongest salespeople are sales process compliant, the number drops to only 6% of the weakest salespeople. The stats represent salespeople who follow a sales process. The sales process is homegrown.

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What Are We Trying To “Discover” In Our Discovery Process?

Partners in Excellence

More as part of their learning process, they arranged meetings with a few leading companies to see if these types of tools might support what they were trying to achieve. One responded, “We aren’t far enough through our process to have made that determination yet.” Customers are looking for problem expertise.

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How to Optimize the Developer Experience for Monumental Impact

Speaker: Anne Steiner and David Laribee

As an innovative concept, Developer Experience (DX) has gained significant attention in the tech industry, and emphasizes engineers’ efficiency and satisfaction during the product development process.

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5 Problem-Centric Discovery Questions (That Will Stop Customers in Their Tracks)

Cerebral Selling

When it comes to sales discovery, reps are often trained to ask basic, surface-level questions about the customers needs. The issue with these questions is that they fail to provide a sense of depth and insight into arguably the most important motivation behind the customers decision to even look at solutions; their problems!

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Leveraging AI in Podcasting for Enhanced Sales Strategies

Sales Pop!

For example, AI algorithms can process data to determine which parts of a podcast episode have the highest listener retention. Imagine your sales podcast could dynamically offer different versions of the same episode to distinct customer segments—for instance, content customized for potential clients in healthcare versus those in retail.