Wed.Jul 14, 2021

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The New Sales Conversation

Iannarino

The Gist: A new sales conversation is replacing the traditional sales call. Clients increasingly find traditional sales approaches to be inadequate—and it’s causing them to avoid salespeople. The new conversation provides value in areas where we have not yet enabled salespeople. There is a new sales conversation , and it shares little with legacy sales techniques of 10, 25, or even 50 years ago.

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5 Tips to Help You Attract, Hire and Retain Top Sales Talent

Force Management

Build a process you and your managers can leverage to make your B2B sales talent a competitive advantage. The remote and hybrid work environment provides companies the opportunity to hire talent with fewer geographical restraints creating the ability for leaders to expand their talent pool. Your competition may be leveraging that talent pool to build its sales team, and may be swiping your top performers.

B2B 142
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Trending Sources

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Here’s how to make your brand into something everyone is talking about - the padel way

Membrain

I’m on vacation this month with my family in Gotland , and we’ve finally tried the new hype: Padel. It’s like tennis, but you play it on a court surrounded by plexiglass, and you can bounce the ball off the walls as part of the game. It’s all the rage in Sweden and other parts of Europe right now, and it’s quite a lot of fun.

Gaming 125
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Brand choice: Marketoon of the Week

Martech

This week’s Marketoon reminds us to maintain a balanced approach when evaluating the effects marketing has on consumers. Fishburne’s take: All of this corporate research — shopper decision trees, category management decks, and the like — can be valuable. But followed too closely, they can lead to marketing myopia. Consumers don’t think about brands nearly as much as the marketers of those brands think about the brands.

Follow-up 129
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How to Improve Email Deliverability and Optimize Each Send

Learn how to optimize email deliverability and drive greater email ROI. What lands your email in the customer’s inbox? Understanding those factors, otherwise known as email deliverability, is critical to getting the most return on your campaign investments. But the “rules” around which factors land you in the spam folder aren’t always easy to keep up with.

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DISC: A Powerful Negotiating Tool

Sandler Training

The best negotiators always start negotiation by negotiating with themselves. One of the communication tools that will help you better understand yourself and how others communicate with you is called DISC. The post DISC: A Powerful Negotiating Tool appeared first on Sandler Training.

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Direct-to physician marketing, FLoC: Wednesday’s daily brief

Martech

Good morning, Marketers, and Marketing Ops professionals of course. My old buddy Scott Brinker went controversial on LinkedIn this week, and for me the timing could hardly have been better. “Marketing = Ops,” he wrote , which certainly made me blink. He did go on to explain: “Brand makes marketing. Customer experience (CX) makes brand. Ops makes customer experience.“.

More Trending

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Yelp launches new platform: Yelp Audiences

Martech

Yelp, the popular local business discovery platform has launched Yelp Audiences to connect national and regional advertisers with consumers based on Yelp search activity. This creates the opportunity to target high intent Yelp users outside the Yelp platform and at any stage in the purchase cycle. By working directly with advertisers, Yelp reduces the need for them to purchase consumer data from third-parties.

Launch 115
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How to Make Your Sales Call Script More Authentic

VanillaSoft

Prospects can tell when you use a sales call script. By now, they must be pros at identifying such communications coming their way. When it sounds like narration rather than a conversation, you make your prospects feel like mere names on a list. They likely roll their eyes and move on with their day after brushing you off. It could be a polite brush-off, such as “email me the information,” or an abrupt hang-up.

Cold Call 110
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AmEx’s Member-Get-Member program is a winner with Millennials, Gen Z

Martech

American Express’s referral program, known as “Member-Get-Member” (MGM) is nothing new, of course. The referral program kicked off in 2011 as an easy way for members to refer their friends to AmEx and get rewarded for doing so. But recently it’s seen startling success with younger age groups. Some 79% of referrals through the program represent the Millennial or Gen Z age groups – and a statistic like that can hardly be a coincidence.

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From “Customer Service” to Customer Success: Five Powerful Behaviors that Build Loyalty

Sandler Training

Keeping a client is typically ten times cheaper and easier than finding a new one. Here are five powerful behaviors you can build into your account plan to support better, more profitable, and more loyal business relationships. The post From “Customer Service” to Customer Success: Five Powerful Behaviors that Build Loyalty appeared first on Sandler Training.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Dear SaaStr: As a Co-Founder, How Do I Tell the Team I’m Leaving?

SaaStr

Q: As a startup founder, what’s the best way to announce your departure to the team and leave on good terms? The startup is series A/B, with 30+ employees. I have no magic insights, but I have transitioned post-acquisition out of 2 companies that I’ve co-founded. And I’ve had one key co-founder leave in the critical first year. At your size (30+ employees), I’d approach it just like a divorce.

Trust 99
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A Reason to Be Invited In

Sandler Training

When you’re in the middle of a prospecting discussion – that is, when you’re initiating the first real-time voice-to-voice engagement with a possible buyer – what is your goal? The post A Reason to Be Invited In appeared first on Sandler Training.

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How To Measure the Return on Digital Sales Experiences

Salesforce

Experiences aren’t just about warm and fuzzy feelings. They’re also about cold hard data. Data is the driving force behind great digital experiences because it demonstrates the impact of customer and employee experience strategies. It also pinpoints areas for improvement within your strategy, and determines the next course of action. With a world of data at our fingertips, there are several digital sales experience metrics businesses can measure to track and improve employee performance, custome

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Google Posts for verified knowledge panels going away

Search Engine Land

On July 20, 2021 Google will discontinue Google Posts for knowledge panels. Google My Business Posts are not going away. Please visit Search Engine Land for the full article.

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5 Inspiring B2B Marketing Campaigns to Take Yours to the Next Level

Your next big B2B marketing idea starts here. Get inspired with these five successful B2B marketing campaigns. Ready to generate more leads, interest, and revenue with your B2B marketing? In this comprehensive eBook, you’ll get: In-depth studies of five successful B2B marketing campaigns spanning a wide range of industries Key takeaways and lessons from each story to implement in your own strategy Resources to help your own B2B marketing thrive By submitting this form, you agree to have your con

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Sales Leadership Key: Create Personalized Learning Paths

Sandler Training

A big part of the sales leader’s job is to determine the measurable behaviors that will lead to success for a given salesperson, and to evaluate the numbers that connect to those behaviors. The post Sales Leadership Key: Create Personalized Learning Paths appeared first on Sandler Training.

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Yelp Audiences allows advertisers to reach Yelp users off the platform

Search Engine Land

Targeting is based on the user’s purchase intent on Yelp and ads do not have to lead back to Yelp’s platform. Please visit Search Engine Land for the full article.

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Insight Selling: Help Your Buyers Make the Right Decision

Sales Hacker

??. When everyone talks about customer-centricity making it easy to buy, what we’ve learned over the past year is some of that translates to making it easier to sell. That’s verbatim from Hang Black , VP of Global Revenue Enablement at Juniper Networks. We had the privilege of learning from her about how the intersection between operations and enablement affects both buyers and sellers. powered by Sounder.

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How to Develop Trust with Your Technical Sales Counterparts

Selling Power

If you are struggling to communicate and collaborate with your sales engineers, here are three things you can do to improve both the relationship and your results.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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RevOps vs. Sales Ops – What’s the Difference?

Sales Hacker

We’ve been hearing a lot about RevOps lately, but how is it different from Sales Ops? Which is which, and how do they connect? We asked the Sales Hacker community for their take to get the real scoop on how each differs. How are RevOps and Sales Ops different? Revenue operations (RevOps) brings together the siloed operations teams for marketing, sales, customer success, and customer support under one umbrella.

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The Object is Objections

Adaptive Business Services

I was reading an interesting article the other day by Dave Brock … “ Thinking About Objections.” In it he discusses the conflicting relationships between objections, salespeople, and customers as well as our hesitancy as salespeople to raise objections on our own. Good stuff! I was classically trained in 1977 on the art of handling objections. Back then, it was considered a martial art.

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There isn’t always a quick answer in SEO and that is okay; Wednesday’s daily brief

Search Engine Land

Search Console changed how you debug some AMP URLs. Please visit Search Engine Land for the full article.

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Sandler Research Center Survey Highlights Challenges for Sales Leaders in 2021

Sandler Training

The Sandler Research Center surveyed sales leaders and sales managers in Q4 2020 to gauge the impact of the global pandemic on sales processes and operations across a variety of industries. The post Sandler Research Center Survey Highlights Challenges for Sales Leaders in 2021 appeared first on Sandler Training.

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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved. They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide.

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How to Sell to the C-Suite

Richardson

Earning a chance at success with the C-suite means proving credibility in the first 5 minutes. The opportunity to meet with and sell to the C-suite can be a long or short conversation. The meeting will end early if the sales professional is unable to show that they have a clear understanding of the stakeholder’s business and ways to provide measurable value.

Sell 52
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ZoomInfo to Acquire Conversation Intelligence Leader Chorus.ai

SBI

ZoomInfo to Acquire Conversation Intelligence Leader Chorus.ai to Enable Insight-Driven Targeting, Coaching, and Decision-Making for Go-to-Market Teams. VANCOUVER, WASHINGTON – JULY 13, 2021. ZoomInfo (NASDAQ: ZI), a global leader in modern go-to-market software, data, and intelligence, today announced it has agreed to acquire Chorus.ai , a leader in Conversation Intelligence with the industry’s most advanced technology.

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Who is really buying?

Heinz Marketing

By Payal Parikh , Director of Client Engagement at Heinz Marketing. When is a buyer not really a buyer? Who is filling your forms and makes the purchasing decisions? You think you have the best product and at its best price, why does it still turn off the buyers? Is there someone behind the scenes making those decisions? As you think about these questions, you may think the reality is not what it looks like.

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Seizing your data destiny: Google delays third-party cookie phase-out

Martech

On June 24, Google announced in a blog post it intends to delay by more than a year its self-imposed deadline to deprecate third-party cookies in its Chrome browser. The timeline was originally targeted for March 2022 but is now expected to be complete by late 2023. “While there’s considerable progress with this initiative, it’s become clear that more time is needed across the ecosystem to get this right,” stated Vinay Goel, privacy engineering director for Chrome, who penned the blog post

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Everything You Need To Know About Headless Commerce

Salesforce

The COVID-19 pandemic is rapidly changing every part of the buying journey, from how customers engage to the platforms where brands need to show up. How can businesses extend their brand quickly to meet new needs? With the flexibility and agility of headless commerce. You’ve probably heard about headless commerce. It’s one of the most discussed and least understood buzzwords in ecommerce.

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3 Common Mistakes Small Businesses Make in their First Year

Sales Pop!

A lot of small business owners start with little knowledge of business, and that’s a big handicap. As a result, they often end up making costly mistakes. In some cases, these can be minor setbacks, but in others, it could mean the end of their business. This is probably why an estimated 20% of all new small businesses fail within the first year. If you don’t want to become another statistic, here are some of the mistakes you should avoid when first getting started.

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Sales Quotas Won’t Exist in 2025 — Here’s Why

Salesforce

Put the customer first. It’s boilerplate. But the past year has brought new weight to the adage, and businesses everywhere are discovering what it means to put the customer at the center of everything. A major consequence of this shift? We could be evolving past the need for sales quotas as the sole measure of performance. “The sales environment is very different now,” said Tyler Smith, pricing and sales analytics manager at Lupin Pharmaceuticals.

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Snowflake goes all in on Unified ID 2.0

Martech

Snowflake, the cloud data platform, has announced its support for Unified ID 2.0, developed by The Trade Desk as an open source alternative identifier. With its addition to the Snowflake Data Marketplace, Snowflake customers will be able to directly activate audiences on any platform that has adopted Unified ID 2.0 using Snowflake’s data sharing technology.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.