Remove if-we-make-it-about-price-we-force-the-customer-to-make-it-about-price
article thumbnail

If We Make It About Price, We Force The Customer To Make It About Price

Partners in Excellence

This post should be filed under the “I’m not creative enough to make these stories up. This morning we were catching up on a number of things and he mentioned 3 very large vendor negotiations he had just completed. We’ve made huge investments in each, spending millions on each, every year.

Price 95
article thumbnail

Consequence issues: How resolving buyer concerns makes or breaks complex deals

The Lost Book of Sales

There’s a common critical stage in many sales processes that demands your attention and it's about addressing your customer's concerns lingering under the surface. We’re dealing with situations involving more stakeholders, increased competition, and prolonged decision-making timelines.

Negotiate 111
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to transform customer experience with AI

Martech

Artificial intelligence (AI) has emerged as a game-changing force for revolutionizing customer experience (CX). This article explores how leading companies leverage AI across three key areas — clear messaging, frictionless interactions and tailored experiences — to shape customer experience.

Customers 137
article thumbnail

4 Powerful Pricing Tactics That Have Nothing to Do With Discounts, According to Yocale's CEO

Hubspot

Strategically framing your prices. It doesn’t matter if you're operating in the luxury market or if your product is as cheap as chips — it’s how you frame those prices that will influence prospects and accelerate your close rate. 4 Powerful Pricing Tactics That Have Nothing to Do With Discounts 1. Want more “Pipeline” Content?

Price 76
article thumbnail

How ThriftBooks uses data insights, loyalty and experience to drive ecommerce sales

Martech

Over the years, online bookseller ThriftBooks developed a data-driven approach to experience that makes books relevant both to casual book browsers and to trend-setting readers in TikTok’s “BookTok” community. When I think about what really contributed to that, I see it as part of our core value proposition.” Do I need to wait?’”

article thumbnail

10 Unfavorable Selling Conditions That Prevent Sales Success

Understanding the Sales Force

When conditions are undesirable, it requires more concentration, harder work, and condition-based decision-making. There is a huge difference between the conditions for winning business with an existing customer that favors you, versus a potential customer who favors one of your competitors.

Sell 73
article thumbnail

Why the Future of Customer Success, Sales and Marketing Has Changed For Good: Ask-Me-Anything Part 2 with SaaStr CEO and Founder Jason Lemkin

SaaStr

In part one of this week’s Ask-Me-Anything (AMA) with SaaStr founder and CEO Jason Lemkin, he answered the community’s questions about whether all anyone cares about is AI anymore, investor appetites going into 2024, vertical SaaS, and thriving as a solo founder. Before, humans graded the outcome of customer support.