Remove Promote Remove Referrals Remove Service
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Aflac’s approach to Gen Z engagement

Martech

How do these shifts in behavior impact a more complicated service like insurance? That means the right message, or the right service, over the right channel impacts referrals and grows brand appreciation. But there is a firm line between marketing to new and existing customers and customer service for incoming claims.

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Lead gen tactics for B2B: Best of the MarTechBot

Martech

Joint webinars, co-branded content, or referral programs can help you reach new contacts effectively. Email marketing: If you have an existing database, consider running a referral campaign, encouraging current contacts to share your content or offerings with their networks. For each tactic, list KPIs and how to improve them.

B2B
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How customer satisfaction fuels B2B profitability

Martech

After 50 regression analyses, they found six key factors have a meaningful correlation with net promoter score results, revealing what customers value most. Large companies may lack the agility to easily “turn the container ship” to address emerging or embedded customer service concerns. The factors are, in order: Quality of support.

B2B
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How to Shift from Traditional to Digital Sales Funnels

ClickFunnels

Your customer might see your television commercial, get your mass mailing, interact with your store greeter or sales rep, and receive your special discount or promotion. In a world where retention and referrals drive revenue, your funnel should expand after the purchase. Times have changed. ” That’s a rookie mistake.

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How to Build Lasting Relationships with Loyalty Marketing

Salesforce

Modern consumers expect brands to deliver exactly what they need, whenever and wherever they need it, along with seamless, personalized service. The brand could even gamify the experience by rewarding the customer for becoming more educated with a promotion spinner, badge, or proficiency metric.

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B2B Social Media Marketing: How To Build a Strategy That Works

Salesforce

However, to position your brand as a thought leader and truly grow your presence, you’ll likely need to invest in some initial paid promotion strategies.” This could mean partnering with a relevant influencer to grow your account or promoting your social presence via ads or other channels like email marketing.

B2B
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10 Creative Referral Program Ideas to Grow Your Business

Salesforce

Small and medium-sized businesses (SMBs) and startups can reap the benefits of a good referral program. Lets check out how to build an effective referral program and some fresh ideas to make it even better. What well cover: Whats a referral program? Why do referral programs matter for small businesses?