Remove the-irony-of-change
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The Irony Of Change

Partners in Excellence

We started talking about the irony of change, how our jobs are all about change–yet we, somehow, seem the most resistant to changing how we sell. It is strictly about change, helping our customers/prospects recognize the need to change, helping them in that change process.

Growth 125
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Viciously Efficient, Doing The Work….

Partners in Excellence

They recognize they are working with human beings struggling not only with their day jobs, but making changes they have little experience in doing. Some of you may be reading my series, “ Why I’m So Interested In Selling.” ” I have several dozen stories so far, releasing a few each day.

Territory 110
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Why Should We Expect Our Customers To Change?

Partners in Excellence

What sellers do is drive customers to change. Whether it’s a change effort they’ve initiated, or we are trying to incite them to change. But why should we expect them to change, particularly when sellers have failed, so miserably, to change the things we do in creating value with our customers?

Customers 122
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The Way Things Are, The Way Things Might Be (Seduced By The Sounds Of Our Own Voices)

Partners in Excellence

What would happen if we change this? What does it take to change this?” Every day I think we have reached bottom with the level of stupid advice I see in my social feeds. Every day, I’m surprised that we can find new depths of stupidity. Sadly, too much of this is from smart people who should know better.

Consult 117
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“People Buy From People….”

Partners in Excellence

Somehow, today, I read it in some post, and the irony caused me to burst out laughing! And we continue to reiterate the mantra, “People buy from people… ” The irony that struck me is how far we have come in dehumanizing our engagement strategies. I don’t know how many times I’ve repeated it, myself.

Trust 83
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Buying Is Broken! What’s This Mean For Selling?

Partners in Excellence

And this is for people/organizations that recognize the need to change. It doesn’t account for those customer that don’t recognize they have problems and should change. One would think this would drive a change in how we sell. Buying is, without a doubt, broken! Yet we continue to pitch our products/solutions.

Sell 110
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Pega addresses accelerating business complexity

Martech

Keeping pace with change (87%). As this year’s virtual edition of PegaWorld iNspire kicks off, the CRM and BPM platform released a report on challenges created by the “complex intersection of technology and the modern workforce” arising from digital transformation. Alan Trefler, founder and CEO of Pega.