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Will the EU disrupt AI-powered customer support?

Martech

With customer support, service and experience managers rushing to embrace generative AI and increase the deployment of AI-powered conversational tools (so far, much more text than voice), here comes Gartner with a prediction: By 2028, the E.U. Business email address Subscribe Processing. How has it been for you? In your inbox.

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The customer data platform market

Martech

Market to triple by 2028 The global market for customer data platforms is expected to triple in size by 2028, according to a recent report by Mordor Research (See Figure 1). billion in 2028. Business email address Sign up now Processing. Dig deeper: Does your company need a CDP? billion in 2023 to $7.91

Customers 103
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Ads served on retailers’ websites ‘twice as likely’ to influence U.S. shoppers

Search Engine Land

retailers focus on expanding their Retail Media Networks (RMNs) and offering omnichannel engagement opportunities, Insider Intelligence predicts that revenues from retail media will exceed TV advertising by 2028. Business email address Subscribe Processing. Get the daily newsletter search marketers rely on. What Intellias is saying.

Retail 96
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Unveiling virtual data rooms (VDRs) for due diligence processes

PandaDoc

Let’s highlight how virtual data rooms can help you enhance the due diligence process by ensuring data security, streamlining workflows, and facilitating seamless collaboration. It makes the process of checking documents faster and more flexible compared to a physical room. billion by 2028.

Process 52
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How to unlock more value from your event content

Martech

As Bochicchio says, it’s “80% partnering with other people and establishing relationships and putting together project plans and processes and 20% really just figuring out tactically, how am I going to repurpose this stuff.” trillion by 2028 , per Verified Market Research’s estimates. Business email address Subscribe Processing.

Campaign 124
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Designing Personalized User Experiences with Data & AI? Keep This In Mind

Salesforce

It can cross a line when AI uses information or user behavior from a different location, experience or device, without a clear explanation or consent process. By 2028, 221 zettabytes of data will exist worldwide, according to the International Data Corporation (IDC). Many people describe experiences like these as creepy.

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Why we care about AR and VR: A guide for marketers

Martech

billion by 2028 at a CAGR of 48.6%. billion in 2028 at a CAGR of 44.8%. Architecture and design experts are using augmented reality tools in various stages of the production and development process. As of 2021, AR’s market size was $6.12 billion, but it is expected to rise to a whopping $97.76 What is virtual reality?

Sports 137