Remove asking-the-wrong-questions
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Letting Our Customers Ask Us The Wrong Questions!

Partners in Excellence

One of the sellers asked a question about dealing with customer questions and queries about the products, particularly deeply technical questions. As we spoke, it struck me how we revel in these questions. Customers asking us about the product capabilities, drilling deeply into what the products and solutions do.

Customers 129
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Asking The Wrong Questions!

Partners in Excellence

I suspect it’s because we are asking the prospects (and perhaps ourselves) the wrong questions. At the lowest level of execution, we ask if they are interested in learning about our products or solutions. Or sometimes we are presumptive and tell them, without their asking. We are trained and driven to sell.

Finance 99
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ChatGPT Just Wants To Make Us Happy… And That’s A Problem

Partners in Excellence

Too often, we ask it do things for us, “Generate a prospecting letter…, Tell me how to handle an objection… , Write a response for me…” Responding to our requests, it does exactly what we ask it to do. It provides us the answers we ask for. It’s how we use these tools.

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The Intention of Your Discovery Questions

Iannarino

If the intention of your discovery questions is to elicit a problem so you can sell your "solution," you are not really doing discovery. While there is nothing wrong with asking questions about your client's challenges, this line of questioning doesn't create value for your contacts, as they are well aware of their problems.

Contact 262
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80% Of Prospects Use One Of Five Common Objections

Tibor Shanto

Ask any group of salespeople why they don’t like telephone prospecting, objections or rejections are number one on the list. But if we pointed to and asked a question about where they want to be or go? The opportunity is not to get lost focus on the wrong thing, current problem vs. beneficial future. By Tibor Shanto.

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Business Acumen Lessons from the Sale of Oscar Mayer

The Advantexe Advisor

One of the most frequently asked questions in our Business Acumen training sessions is about large companies selling off business units or brands. What could possibly go wrong with a business strategy like that, I say. Do they have to? Oh, but sometimes that is switched around based on region.” The reason?

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Seeing What We Want To See….

Partners in Excellence

We must continue to pose the question, “But what if we are wrong?”* ”* One of the things I most deeply appreciate about my training as a scientist and engineer is that question was always at the core of everything we did. It’s human nature to have biases. We tend to see things the way we want to see them.