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Lessons from Walmart Closing Down its Healthcare Clinic Business

The Advantexe Advisor

Just a few months ago, Walmart was talking about expanding and growing to meet the emerging needs of patients and vertically integrating services into products through its network of pharmacies and stores that sell over-the-counter products. April 30, 2024 — Back in 2019, we launched Walmart Health Centers.

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Ensuring quality in your SEO services: A checklist

Search Engine Land

But what exactly defines a “quality” SEO service? This checklist outlines key elements to assess and improve the quality of your SEO services. Does price impact your service quality? No, price is not part of how customers would view the quality of your service. Is it solely about achieving results?

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Threads, Meta’s Twitter alternative, to launch July 6

Search Engine Land

Meta is expected to launch Threads, a “text-based conversation app,” under the Instagram brand, tomorrow (July 6). One region where Threads won’t be launching is the EU. What is Threads. ” Why we care. Not available in EU.

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Salesforce launches pilot NFT cloud

Martech

The NFT cloud, currently in closed pilot, will let brands securely (and with no coding required) mint, manage and sell non-fungible tokens within the Salesforce Customer 360 platform. This economy is all about experience, community, trust and what one might call products-as-a-service. NFTs for Commerce.

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3 Ways Generative AI Will Reshape Customer Service

Salesforce

Customer service organizations today are fighting an uphill battle. Service agents face record case volumes, and customers are frustrated by growing wait times. With nearly half of customers citing poor service experiences as the main reason they switched brands last year, the pressure is on for companies to find a better way forward.

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Twilio launches new automation platform

Martech

Twilio, the customer communications service company, has announced the launch of a new component of its Customer Engagement Platform, Twilio Engage. The latest offering adds a marketing engine to Twilio’s existing Twilio Frontline for sales and Twilio Flex for customer service. billion last October. Learn more here.

Launch 105
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Google Question Hub to close down

Search Engine Land

Google will be shutting down the Google Question Hub on January 15, 2023, about two years after the service launched in the United States and several years after it quietly launched in regions like India. The post Google Question Hub to close down appeared first on Search Engine Land. Shutting down.

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