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Combative Conversations….

Partners in Excellence

We were prepping for a very difficult customer meeting this afternoon. As we discussed the situation, he described the difficulties this customer had created in the past, he talked about how unreasonable they had been, how they weren’t meeting commitments they had made to him.

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Legacy Approach vs Modern Sales Conversation Structures

Iannarino

The Gist: The legacy approaches to the sales conversation have created a form of commoditization. In these approaches, conversation order is a well-worn path that prevents differentiation. For salespeople who want to be treated as partners, there is a new sales conversation that creates greater value. Rapport-Building.

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9 Best Sales Techniques For Maximum Conversions

ClickFunnels

The post 9 Best Sales Techniques For Maximum Conversions appeared first on ClickFunnels. Unsurprisingly, 84% of consumers (according to PewResearch) want to buy from someone they know and trust. Sadly (but also unsurprisingly), only 19% of customers trust salespeople. The hero meets a mentor who understands their problem.

Technique 312
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How to build trust and loyalty in retail with reception marketing

Martech

The brands that proactively provide the information their audiences seek will build long-term relationships grounded in trust. This is especially true in the retail industry, where establishing trust means delivering relevant, comprehensive answers to the consumer’s concerns and interests. So, how can retailers apply this strategy?

Retail 105
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Transforming meetings with StreamAlive’s visual chat experience

Martech

Spending as much time as we do in video conferences, video meet-ups and webinars, we’ve become accustomed to those chat windows where people and their messages and questions come and go in an instant as they automatically scroll to the latest content. Trust some guys obsessed with visual thinking to be early adopters.

Meeting 102
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9 Amazon reviews best practices to boost sales and trust

Search Engine Land

Consumer trust Amazon reviews provide valuable insights into the quality and performance of products. Positive reviews can instill trust and confidence in a product, while negative reviews can serve as warnings that scare people off. This can help consumers understand what they are buying and whether it meets their specific needs.

Trust 132
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How Leading With Curiosity On Cold Calls Builds Trust

Sales Gravy

ConnectAndSell is a software service that helps salespeople initiate conversations with prospects. His prospecting philosophy requires the salesperson to build trust and demonstrate curiosity, master the first few seconds of the conversation to create emotional buy-in, and avoid triggering psychological reactance.