Highspot

FEBRUARY 20, 2025

Key Takeaways Product training is essential for anyone responsible for taking a product to market. 77% of B2B buyers found their most recent purchase very complex or difficult, emphasizing the need for in-depth product knowledge. Product training techniques like gamification keep teams motivated. What is Product Training?

Product 52

Product GTM Objectives and Key Results Cross-sell 52

SaaStr

APRIL 6, 2025

Scorecards evolve with company maturity – What made a great hire four years ago isn’t the same today; Databricks reduced emphasis on big data selling experience as the company grew, showing how hiring criteria must adapt. “We asked our cross-functional partners to describe our team in three words,” Cuibo explains.

Growth 80

Growth Territory Teamwork Cross-sell 80

Martech

SEPTEMBER 24, 2024

SAP today announced integrations with customer success and product experience vendor Gainsight and online marketplace integrator ChannelEngine. While Gainsight does offer AI-powered insights, it’s almost refreshing to see product announcements that are not entirely about AI agents and copilots. The ChannelEngine integration.

Cross-sell 67

Cross-sell Represent Up-sell B2B 67

Sales Pop!

JANUARY 6, 2022

Top Contributor, Brian Sullivan is an enterprise selling expert, best-selling author, and Chief Sales Strategist at System Soft Technologies. On the topic of marketplaces, you have a point of view on marketplace taxation that represents a key trend as well, correct? In addition to being a SalesPOP! All the best!

Sell 246

Sell Cross-sell Niche Growth 246

ConversionXL

NOVEMBER 4, 2021

Product marketing is today’s most critical marketing function. The best way to think about it: product marketing is strategy. Product marketers work to understand the market and what motivates customers. They determine what attributes the product needs to win against the competition. Start with product features.

Product 127

Product E-commerce Strategize B2B 127

Salesforce

OCTOBER 15, 2024

A sales invoice is a document issued by a seller to a buyer, detailing the products or services sold, quantities, prices, and payment terms. The specific details vary depending on the use; it might include similar sections to a sales invoice without an itemized list of products. Learn how Revenue Cloud can help.

Finance 104

Finance Territory Price E-commerce 104

SaaStr

MAY 20, 2025

Building a Partner Ecosystem : With 1,700+ app integrations (up 10x over the last 5 years) and 7,000+ solutions partners reselling HubSpot, they have built a platform, not just a product. Monday.com consistently invests in marketing, with sales and marketing representing 48% of revenue in Q1 2025.

Customers 109

Customers Non-Profits Education Cross-sell 109

Martech

FEBRUARY 18, 2025

With data collection at an all-time high, some marketers cross the line, using personal details (e.g., ” That’s marketing that delivers fresh, unique experiences without crossing privacy boundaries. Using technology and AI, brands can boost productivity, improve collaboration and break down internal barriers.

Trust 85

Trust Cross-sell Non-Profits Drivers/motivators 85

Veloxy

JUNE 21, 2022

Before the pandemic, Salesforce found that most customers were demanding a team selling approach to satisfying their needs. Fast forward to today’s post-pandemic business world, and our research shows that sales teams are starting to put the customer experience first—and team (or collaborative) selling is an integral part of that sales plan.

Sell 189

Sell Inside sales Sports Cross-sell 189

Salesforce

FEBRUARY 19, 2025

Customer service and sales representatives spend a lot of valuable time trying to answer constant inquiries of where is my order? This not only leads to a significant loss of productivity but also diverts resources from more strategic and high-value activities.

Manufacturing 59

Manufacturing Cross-sell Represent Inside sales 59

SaaStr

MAY 28, 2025

It never had a downturn, and just keeps on growing at top-tier rates, selling both to SMBs and now larger enterprises. This is what 12x ARR selling to SMBs++ looks like. This upmarket movement isn’t just about customer counts – larger customers now represent a significantly higher percentage of total ARR.

Non-Profits 79

Non-Profits Profit margin Cross-sell Represent 79

ConversionXL

MAY 3, 2017

Product type. This segment represents newsletter subscribers, or leads who haven’t made a purchase from your store yet. This segment represents customers who have made one purchase. This segment represents customers who have placed at least two orders from your store. Upselling and Cross-selling ( Image Source ).

Customers 133

Customers E-commerce Cross-sell Represent 133

Heinz Marketing

MAY 20, 2024

Every interaction a customer has with your brand – from initial awareness to post-purchase interactions – defines how your customers experience your product. Customer success proactively identifies upsell and cross-sell opportunities, ensuring continued satisfaction and maximizing the lifetime value of high-value accounts.

B2B 127

B2B Cross-sell Customers GTM 127

Martech

MAY 5, 2022

The buyer persona is the fictional personality marketers create that represents a specific type of user who interacts with their brand. In contrast, the ICP is a description of customers who will benefit from your product or service. Implement personalized cross-sell campaigns. Using a CDP, we can help prevent it.

Customers 127

Customers Cross-sell Gaming Up-sell 127

Partners in Excellence

APRIL 18, 2013

We may measure them on retention, we may have goals for growing the business with our existing customers through cross sell, upsell, expanding our relationships. Does it start with: The shipping department that ships the wrong product or ships it late. We hold sales responsible for customer retention.

Customers 126

Customers Manufacturing Cross-sell Legal 126

Salesforce

APRIL 10, 2025

Most of your businesss customer service interactions represent potential value, as defined by increasing brand love, retention, and revenue (for instance, Southwest Airlines ). Balancing efficiency with customer satisfaction is crucial, as each conversation offers upsell and cross-sell potential.

Service 106

Service Cross-sell Appointment Drivers/motivators 106

Martech

FEBRUARY 24, 2025

AI agents: Changing the game AI agents represent self-learning, continuously evolving systems that can act on data with minimal human intervention. Building blocks exist, from recommendation engines that serve personalized product listings to chatbots that drive automated customer engagement. Dig deeper: Are AI agents a big deal?

Objectives and Key Results 101

Objectives and Key Results Government Technology Technology 101

Partners in Excellence

APRIL 5, 2024

For the past month, I’ve been publishing stories on “Why I’m So Interested In Selling.” Some have had long careers in selling, some are relatively new. They come from all over the world, they represent B2B, technology , basic materials, SaaS, industrial products, professional services, B2B2C and B2C.

Sell 143

Sell Cross-sell Drivers/motivators Education 143

ClickFunnels

SEPTEMBER 12, 2022

We have top-tier funnels from every industry (such as finance, eCommerce, coaching, info products, and more), and we’ll show you how to “ethically steal” the perfect funnel. Jamie Cross. She is a #1 best-selling author and 7-figure business owner… all thanks to the power of funnels. Bonus #2: No Product?

E-commerce 244

E-commerce Niche Real Estate Cross-sell 244

Martech

JANUARY 5, 2022

Channel agnostic metrics will be part of this new environment and Comscore Everywhere represents a step in that direction — at least for media. “Consumers don’t think in terms of linear versus streaming versus digital — they think of content,” said David Algranati, Chief Product Officer, Comscore, in a release.

Launch 117

Launch Cross-sell B2C Represent 117

PandaDoc

MAY 22, 2025

When sales enablement and sales operations work together, youre bound to smooth out your sales process, boost productivity, and drive consistent revenue growth, which is the ultimate goal. Sales enablement is all about providing sales teams with the content, tools, training, and support they need to sell effectively.

Sales 52

Sales Cross-sell Finance CRM 52

Veloxy

FEBRUARY 22, 2023

Field sales is a critical aspect of many businesses’ sales strategies, with representatives and managers working in the field to meet with customers and close more deals. Zippia reports that there are over 731,605 field sales representatives and 127,122 field sales managers currently employed in the United States.

Represent 130

Represent Objectives and Key Results Sales Inside sales 130

Heinz Marketing

MARCH 9, 2021

The key to a good sales enablement strategy is knowing how to use the same people, products, and services, and aiding them to customize their selling approach to a targeted audience. Cost reduction sells itself. It seems every day we get closer to crossing a threshold where VR usage is as normal as all our other technologies.

Teamwork 138

Teamwork Cross-sell Technology Technology 138

Martech

OCTOBER 5, 2023

Salesforce AI Lightning Web Component (LWC) Marketers can now showcase products often purchased with the new Salesforce AI LWC. It can display frequently bought products to facilitate cross-selling and upselling. Now, you can reference back and forth, all within your CMS workspace.

Cross-sell 128

Cross-sell B2B User Experience Represent 128

Anthony Cole Training

FEBRUARY 24, 2012

HOME ABOUT US SOLUTIONS INTEGRATED LEARNING CLIENT RESULTS FREE RESOURCES SHOPPING CONTACT US SALES BREW SALES FORCE ONE SELLING FOR LIFE. Why Arent Your Salespeople Selling? 3 Lessons for Effective Communication in Selling. How to Sell (21). Sales Representative (5). Sales Representatives (3). Selling (45).

Objectives and Key Results 144

Objectives and Key Results Cross-sell Drivers/motivators Sales 144

Veloxy

AUGUST 31, 2023

Know your product Whereas inside sales reps need to speak intelligently about their products, outside sales reps also need to know how best to use their products, their industrial applications, and in some cases the products’ intricate engineering. But more often than not, customers won’t come asking for a quote.

Outside Sales 130

Outside Sales Pipeline Inside sales Cross-sell 130

SaaStr

MAY 24, 2023

It’s crossed $640,000,000 in ARR, growing a stunning 50%! That doesn’t mean huge enterprise customers, but here it’s their $50k+ ACV ones, which now represent 28% of revenue, up from 22% just a year ago. Product expansion key to its growth — its new Sales CRM already seeing very rapid adoption.

Cross-sell 130

Cross-sell Represent CRM Growth 130

Martech

MARCH 1, 2024

I see three drivers behind this stunning change: COVID-19, where personal selling was crippled and “retention is the new acquisition” became the latest catchphrase. Any dissatisfaction in product, service or overall experience creates an unbridgeable gap in retention efforts. It didn’t even make the Sagefrog priority list in 2022.)

B2B 135

B2B Cross-sell Pharmaceutical Account management 135

Hubspot

MARCH 7, 2018

Upsell/Cross-Sell Rates. Instead, they rely heavily on their field representatives to be their eyes and ears. Instead, they rely heavily on their field representatives to be their eyes and ears. Working in sales requires persistence, and sometimes representatives can run out of steam. Upsell/Cross-Sell Rates.

Territory 101

Territory Cross-sell A/B testing Promote 101

Heinz Marketing

APRIL 14, 2022

CMO (Chief Marketing Officer) tenures have often shrunk to 2 years while B2B marketing has morphed away from a function responsible for events, creatives, and messaging that pushes product or service messages to drive awareness with prospects and customers. Action #1: Cross-functional Alignment with Common KPIs. Customer Obsession.

B2B 116

B2B Cross-sell Education Strategize 116

Veloxy

OCTOBER 26, 2023

Build trust with customers through product knowledge & customer care while staying organized & informed of advancements in the field. The Role of a Medical Device Sales Rep Medical device sales representatives play a critical role in the healthcare industry, selling and promoting medical devices to healthcare professionals.

Healthcare 130

Healthcare Hospitality Networking Negotiate 130

ConversionXL

NOVEMBER 27, 2018

Our psychological default is for “ post-purchase rationalization ,” a cognitive bias whereby someone who has purchased a product or service overlooks any faults or defects to justify their purchase. There’s a CTA to start a free trial for a product you’ve already purchased, which makes no sense. Pitch an upsell or cross-sell.

Cross-sell 133

Cross-sell Hospitality Referrals Real Estate 133

SaaStr

APRIL 26, 2024

Because they’ve contributed $40M to their bottom line by bringing AI to their core product and business, and they’re one of the few companies who have. Ambient AI automates the mundane, low productivity, and repeatable tasks to free you and your team up to be more valuable. It’s a product decision of how much you want to balance these.

Product 115

Product E-commerce Cross-sell Engineering 115

SaaStr

FEBRUARY 2, 2020

But if you want to meet with, interact with, share with, and sell to 5,000+ SaaS and Cloud CEOs (out of 15,000 attendees), SaaStr Annual is the place. Every Functional Area is Actually Pretty Well Represented. CEOs represent 35% of the attendees, which is actually kind of stunning. Let’s take a deeper look: 1.

Cross-sell 112

Cross-sell Represent Meeting Gaming 112

Salesforce

NOVEMBER 18, 2024

We’re at an inflection point where workforces are overwhelmed with low-value tasks and stalled productivity, but customers expect more personalized experiences and empathetic conversations. This allows for ‌seamless collaboration between humans with AI, enhancing productivity and decision-making processes. Back to top. ) Back to top.

Service 52

Service Non-Profits Territory Trust 52

Salesforce

MAY 12, 2025

In fact, according to Salesforce’s State of Sales report, 80% of sales representatives say their leadership is prioritizing long-term customer relationships over short-term wins. It does this by accounting for three components: Expansion revenue: Revenue gained through upselling or cross-selling to existing customers.

Cross-sell 59

Cross-sell Territory Finance Contract 59

Salesforce

FEBRUARY 3, 2025

You’re not selling tools or closing contracts; you’re offering solutions and building partnerships. Account A business, customer, lead, or prospect a company engages with to sell products or services to. N eed: Does the prospect have a problem your product or service can solve?

Objectives and Key Results 52

Objectives and Key Results Pipeline Cross-sell SQL 52