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From Service to Sales: How Field Service Can Drive Revenue Growth

Salesforce

Field service can help drive revenue growth by selling to your existing customers, also called upselling or cross-selling. We’ve found that 65% of mobile workers are successfully selling to existing customers. Let’s dig into each of these best practices for upselling and cross-selling in field service.

Service 105
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Most Sales Reps are Upselling or Cross-Selling in 2022 [Data]

Hubspot

According to HubSpot’s 2022 Sales Strategy Report , the third most popular goal for sales professionals in 2022 is prioritizing relationships with existing customers over new ones, and they’ll do so through upselling and cross-selling. How are reps cross-selling? How are reps down-selling? How are reps upselling?

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Cross Selling – Your Ultimate Guide

The 5% Institute

Cross selling is when you offer a complimentary or paid product or service to your clients, when they buy one of your other products and services. So how can you effectively implement cross selling as a part of your sales strategy, and what is the difference between cross selling and up selling?

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What Is Good Customer Service?

Salesforce

Good customer service is important — whether we’re receiving or providing it. But what is good customer service, anyway? Good customer service means meeting customer needs and expectations consistently. Our research found that 88% of customers say good customer service makes them more likely to purchase again.

Service 52
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Why Your Sales Teams Can’t Cross-sell

Openview

A CEB Gartner study completely contradicts what has been conventional wisdom in SaaS, that strong customer service is a critical part of a sales team’s ability to not just retain clients but grow and accelerate account revenue. increase in the size of their sales teams’ portfolio. increase in the size of their sales teams’ portfolio.

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Prioritizing Safety in Field Service Can Boost Your Bottom Line, Too

Salesforce

Field service safety can drive revenue, while preventing injuries during on-site visits. As a field service leader, safety is No. Your team knows what to do because you’ve set them up for success with the right enablement. Your team knows what to do because you’ve set them up for success with the right enablement.

Service 98
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The Key to Better Customer Service Operations? The Answer’s Hiding in Your Data

Salesforce

Let’s take a few minutes to review the principles of great customer service operations — and what you can do right now to take your organization to the next level. Get the details What is customer service operations, and why is it important? Get the details What is customer service operations, and why is it important?

Service 72