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Salesforce announces initiatives to bring trust and governance to AI agents

Martech

A company that’s bet its future on AI agents knows you must be able to trust agents’ actions when they engage with customers and employees. So, it’s no surprise that Salesforce today unveiled a set of governance, security and compliance capabilities to help organizations deploy trusted AI agents. Processing.

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The Enterprise AI Agent Era: Why Trust, Security, and Governance are Non-Negotiable

Salesforce

Yet, as organizations lean into this future, a critical question looms large: Can we truly trust AI agents with our most sensitive data and fundamental operations? At Salesforce, trust has been our #1 value for over 25 years. Deploying trusted AI agents requires more than just powerful models.

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How to build customer trust through data transparency

Martech

While much of their ire is directed toward social media companies and the government, only one in five “are confident that those who have their personal information will treat it responsibly.” If we told customers how much data we actually collect on them, they would probably be angry, feel betrayed and lose some trust in us.

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Unlock Your Security Potential at Dreamforce ‘24

Salesforce

Explore the Trust Zone inside the Trailblazer Forest to check out the latest security and privacy product demos and our new Cyber Challenge game activation! Welcome to the Trust Zone Near the entrance of the Trailblazer Forest is where you’ll find the Trust Zone, your ultimate destination for all things security-related.

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How GRC Leaders Are Turning AI Governance Into a Competitive Edge

G2

In part 1 of this series , we examined how fragmented AI regulations and the absence of universal governance frameworks are creating a trust gap and a dilemma for enterprises. Four burning questions emerged, leaving us on a cliffhanger.

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A marketer’s guide to implementing generative AI

Martech

This multidisciplinary team of decision-makers and experts throughout the organization should encourage responsible and effective adoption, focusing on everything from risk management to upskilling talent to building trust. Data governance and metadata management should be directed at the enterprise level with guidance from the AI council.

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What to do when your vendor has a data breach

Martech

Here are just a few of the major breaches so far this year: Russia used an attack on Microsoft’s email systems to steal data and personal information from the US government. One security problem with SaaS is implicit trust,” said Paul Shread, international editor for The Cyber News from threat intelligence vendor Cyble.