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Product Centric Selling, It Really Is About Us!

Partners in Excellence

I’ve been having an email conversation with a colleague about, “Why are sales people so product focused in their sales outreach?” Why do we still see so many sales strategies dominated by, “It’s really about me, my product, and achieving my goals?”

Product 95
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3 reasons why customer journeys are the key to better experiences and profits

Martech

Here are three big payoffs for organizations that decide to embrace a journey-centric approach. Customer journeys focus on what your customers really want Looking at the entire customer journey provides organizations with more information and insights about the customer’s intent.

Customers 140
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Order, Seller, Or Buyer Centric?

Partners in Excellence

Are you order, seller, or buyer centric? We do everything we can to position our products favorably, but the reality is the customer has probably made up their mind. We do everything we can to position our products favorably, but the reality is the customer has probably made up their mind. Some are seller centric.

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Why relying on AI won’t improve the customer experience

Martech

What will customers remember after they have experienced your website, product, service or people? What will they tell their friends or colleagues about their experience — will they even mention it? And who knows where OpenAI’s Voice Engine will eventually take us? He asked us what we were hoping to get out of our vacation.

Customers 121
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5 Strategies for Leading Sales Teams Through Times of Uncertainty

Cerebral Selling

For salespeople, the pendulum has swung – from pandemic-driven job losses all the way to labor shortages that fueled a candidate-centric recruiting market, back to the current climate of fiscal tightening and unfortunate layoffs. History tells us massive inflation and uncertainty follows explosive economic growth.

Sales 199
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It’s Not The Customer’s Job To Figure Out How You Help!

Partners in Excellence

After listening to about 4 suppliers, I’m about to give up, it’s probably easier, cheaper to do nothing. As I reflect on our conversations: We’ve talked about our needs, what we are looking for, and what we hope to achieve. We go back to the sales people with questions, they tell us about their products?

Pitch 149
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Olivier Pomel, CEO of Datadog: How to Build and Sell a Product that Customers Love (Video + Transcript)

SaaStr

Olivier was kind enough to join us in Paris at the first SaaStr Europa together with Jean-Baptiste Coger, Co-Founder at PlatoHQ , when they were at about $50m ARR. Pomel focused his session on: Making your SaaS startup customer-centric: Hw event marketing has helped him integrate his engineering and sales teams. Transcript.

Product 111