Veloxy

APRIL 26, 2023

Salesforce is the leading CRM platform in the market, and it has proven to be the best choice for companies that deploy field sales teams. In fact, according to Salesforce’s most recent State of Sales report, 87% of field sales reps believe their organization takes full advantage of their CRM ( more than inside reps ).

CRM 130

CRM Territory Appointment Sales 130

Adaptive Business Services

APRIL 10, 2024

I’ve been in sales all of my life and I confess that I barely understand the changes to my profession that people are discussing on LinkedIn and other places on the web. I was a fairly early adopter of CRM (late 80’s) but have since avoided most sales enablement tools. AI will be turbocharging these advancements.

CRM 71

CRM Sales Technology Technology 71

Martech

APRIL 11, 2024

So I thought I’d use it to test Google Gemini, OpenAI ChatGPT and Perplexity AI. Perplexity AI In contrast, Perplexity AI’s recommendation reads like a college paper. For example, CRM was bundled under Social & Relationships. As with all AI, asking the same question multiple times can get different answers.

CRM 128

CRM Retail Technology Technology 128

Martech

FEBRUARY 7, 2024

Almost every business today has access to similar AI tools, but outcomes are going to differ significantly based on how they apply the technology. Results depend not just on the AI you’re using, but how you integrate it into your existing tech stack, processes, and strategy. Why focus on having the best AI integrations?

Technology 128

Technology Technology CRM Finance 128

Martech

DECEMBER 18, 2023

Leading customer relationship management (CRM) and other marketing platforms are integrating sophisticated AI capabilities that promise to assist with key functions like gauging customer sentiment, training employees, making product recommendations, enriching data and even auto-generating targeted campaigns.

X-functional 121

X-functional Customer Relationship Management CRM Relationship Management 121

Salesforce

FEBRUARY 2, 2024

Below, we share a vetted sales email template that can help you get responses. What you’ll learn What is a sales email template? Engage buyers everywhere What is a sales email template? A sales email template is a pre-written message, sent via email, that can be quickly and easily customized for different audiences.

Pipeline 105

Pipeline Sales CRM Quota 105

Martech

MARCH 27, 2024

Leading CRM platforms like Salesforce, Dynamics, Zoho and HubSpot are introducing new AI features for autonomous chats, automatic campaign launches, product suggestions and sentiment analysis. They see the potential of AI to automate processes and enhance productivity but are cautious about using it with unreliable data.

Territory 126

Territory CRM Manufacturing Pipeline 126

Martech

MAY 2, 2024

However, with B2B buying journeys now occurring primarily online before sales’ involvement, marketers are turning to new data-driven technologies to pinpoint potential buying group members earlier in the process. Here’s how AI-powered platforms are enabling more effective identification and engagement of B2B buying groups.

B2B 117

B2B Drivers/motivators CRM GTM 117

Heinz Marketing

JANUARY 24, 2024

By Cameron Katoozi , Marketing Consultant at Heinz Marketing Introduction Customer Relationship Management (CRM) tools have evolved significantly since their inception. With the arrival of big data, a term that epitomizes the massive, complex datasets generated in the digital era, the landscape of CRM has undergone a transformative shift.

CRM 100

CRM Customer Relationship Management Technique Technology 100

Martech

JANUARY 24, 2024

Pega, the CRM and BPM software company, announced the launch of GenAI Knowledge Buddy, to generate answers for employees and customers based on a synthesis of content distributed across enterprise knowledge bases. Before COVID-19 temporarily shut down live events, Pega was demonstrating AI image creation at its Pegaworld event.

Launch 116

Launch CRM Gaming Service 116

The Lost Book of Sales

JANUARY 30, 2024

In the dynamic world of modern sales, success hinges not just on personal skills but on leveraging an array of sophisticated tools. These tools, often underutilized or misunderstood, can dramatically reshape sales strategies and team dynamics in large corporations. E-Learning and Development Platforms: Continuous learning is vital.

CRM 52

CRM Negotiate Sales Strategize 52

Salesforce

NOVEMBER 21, 2023

Supercharge field service with AI Learn what high-performing service teams are doing with AI and automation to boost field service productivity. See how it’s done Make the business case for upselling and cross-selling I’ve spent 15 years of my career in sales and sales leadership roles for software and hardware companies.

Service 105

Service Growth Cross-sell Appointment 105

Martech

MAY 1, 2024

Rapidly advancing generative AI models promise to help scale marketing and sales functions by automating customer conversations. Information management and storage company Iron Mountain adopted a gradual and surefooted approach to adopting digital assistants and making conversational AI a driver of engagement and revenue growth.

Conversion 107

Conversion Objectives and Key Results Drivers/motivators Trust 107

Salesforce

NOVEMBER 16, 2023

Referral marketing is a low-cost customer acquisition strategy because it empowers your top brand advocates to become your top sales associates. As your tech stack evolves with data and AI capabilities, make sure your referral marketing strategy is doing so as well. This is called referral marketing. And how is this done?

Referrals 124

Referrals E-commerce Promote CRM 124

Salesforce

DECEMBER 6, 2023

Rated as a leader by The Forrester Wave Report™: Financial Services CRM , Salesforce knows service — of any kind. Financial services CRMs are changing and so are the needs of customers. We weed through the noise to bring you exactly what features you need in a financial services CRM. Get the report 2.

CRM 102

CRM Service Retail User Experience 102

Salesforce

APRIL 18, 2023

Welcome to #Salesblazer Q&A, a column by sales pros, for sales pros. Dear Salesblazer: What is generative AI and how will it affect sales reps’ jobs over the next year? I don’t see it replacing reps any time soon, but AI will certainly affect the way we work in the coming months and years. Have a question?

CRM 98

CRM Pitch Territory Presentation 98

Hubspot

SEPTEMBER 19, 2023

McKinsey Institute reports that one-fifth of sales functions could be automated with artificial intelligence (AI). Before you close this tab to panic-update your resume, wait till you hear which fifth: writing cold emails, entering call notes in your CRM, and scheduling calls. How much time?

CRM 78

CRM Objectives and Key Results Pipeline Follow-up 78

Salesforce

JANUARY 30, 2024

You might think you know when your sales are up or down (and how that affects the bottom line), but are you using the right formula? If you’re unsure, look no further: The percentage of sales method is one of the most easiest ways to calculate forecasts, according to Harvard Business Review.

CRM 114

CRM B2C Commission Sales 114

Martech

SEPTEMBER 18, 2023

John Leonelli is head of sales, B2B Americas, at Babbel, a company that provides subscription-based language learning software and an e-learning platform. We spoke at HubSpot’s Inbound conference where he gave us a sales-side view of working with marketing, what tools are important to him, what he worries about and the impact of AI.

Agriculture 123

Agriculture Territory Construction Manufacturing 123

Salesforce

JANUARY 25, 2024

” This is more than just a routine check — it’s a means of gaining insights and improving sales tactics. When you record sales calls, you can easily organize and analyze call information, surfacing key insights that allow you to address customer needs and move deals closer to the finish line.

CRM 59

CRM Sales Legal Up-sell 59

Sales Hacker

JANUARY 12, 2024

The enduring truth of the statement “ people buy from people they know, like, and trust” remains a constant in the realm of sales. This principle has stood the test of time and continues to be a significant factor in the sales decision-making process. Sales authenticity” resonates with people in different ways.

Sell 92

Sell GTM Sales Up-sell 92

The 5% Institute

MARCH 12, 2024

In the ever-evolving landscape of online commerce, basic sales form the bedrock of a successful business. In this comprehensive guide, we delve into the intricacies of basic sales strategies, providing you with actionable insights to elevate your business to new heights. A well-crafted headline sets the tone for the entire sales pitch.

E-commerce 52

E-commerce Objectives and Key Results Territory Technique 52

Salesforce

SEPTEMBER 13, 2023

The magic of Dreamforce is back, and it’s been truly wonderful to come together as a community and share the excitement of new marketing innovations to come — especially in AI. We recently found that 71% of marketers believe generative AI will allow them to focus on more strategic work. Let’s take a deeper look.

Referrals 136

Referrals Strategic partnership CRM Launch 136

Search Engine Land

NOVEMBER 9, 2023

The tech giant is rolling out five lead generation ad tools, AI features, and CRM partnerships, designed to improve campaign performance and save marketers time and money. Quality leads can save businesses time and resources as they have a greater chance of turning interest into actual sales. Why we care. ” Hubspot.

Lead generation 132

Lead generation CRM Campaign Contact 132

Salesforce

DECEMBER 19, 2023

Of course, the impact of artificial intelligence (AI) extended far beyond the realm of pop culture. In the enterprise world, generative AI has shaken up fields from marketing and sales to service and ecommerce. As 2023 winds down, we took a look back at all the stories we’ve published this year about generative AI.

Objection handling 115

Objection handling Customer Relationship Management Negotiate CRM 115

Martech

APRIL 11, 2024

The evolution of martech: From automation to AI As marketing technologists, we’ve lived through our fair share of technology explosions. Indeed, marketers use AI to brainstorm ideas, write copy, generate content, improve audience targeting, build landing pages, analyze data, parse text and find insights, customer intelligence and more.

B2B 132

B2B Manufacturing Technology Technology 132

Highspot

MARCH 26, 2024

Whether you’re launching a new product, implementing new sales strategies, or upskilling your team, sales training and coaching will always be of utmost importance. Oftentimes, sales managers won’t have the bandwidth to set up personalized training and coaching sessions for each rep on their team. That’s where AI comes in.

Sales 52

Sales Technique Objection handling Pitch 52

Salesforce

JUNE 14, 2023

Today’s buyers come to the sales process more informed than ever, looking for in-depth information specific to their needs. In fact, 81% of sales reps say buyers increasingly conduct research before they reach out, according to the latest State of Sales Report. But not always. Frame this conversation as a partnership.

Gaming 95

Gaming Cross-sell Referrals CRM 95

Hubspot

MAY 30, 2023

It’s easy to be skeptical of AI in a job built on personal interaction. Like all disruption, generative AI in sales has the potential to completely change the way things are done. Generative AI is a category of algorithms that draws from large, unstructured data sets to create new content, including text and images.

Sell 76

Sell CRM Sales Price 76

Martech

JULY 21, 2023

HubSpot has been rolling out new generative AI features. The company has introduced two AI-powered tools, Content Assistant and ChatSpot, to “help customers save time while creating better connections with their audiences.” Content Assistant streamlines content creation for marketing and sales teams. Inbox assistance.

Niche 98

Niche CRM Contact Sales 98

Salesforce

MARCH 7, 2024

How can AI help you improve your email segmentation efforts? If you’re a large fashion retailer with an upcoming sale on sneakers, you can send that announcement exclusively to the segment of your audience that has shown interest in athletic footwear. That’s where email segmentation comes in. Let’s break it down.

Objectives and Key Results 114

Objectives and Key Results Customer Relationship Management SQL A/B testing 114

Martech

MARCH 21, 2024

However, this transition can be daunting, especially if your MOps function was established before the rapid rise of AI. Define your goals and priorities Before integrating AI into your MOps, you must clearly define your objectives. This sets the course for your entire AI-driven strategy. How will AI streamline your operations?

Objectives and Key Results 117

Objectives and Key Results Strategize Technology Technology 117

Salesforce

SEPTEMBER 11, 2023

So understanding and using customer data effectively, and using AI to make the most of that data, will help you create lasting connections. Let’s break down exactly what digital engagement is, what makes it challenging, and how you can overcome those challenges with the help of AI and a strong strategy. We can show you how.

Retail 122

Retail Drivers/motivators CRM Click Through Rate 122

Martech

APRIL 23, 2024

Part of Adobe Experience Cloud, this solution uses Adobe’s Sensei AI capabilities to deliver predictive insights across data in the various cloud applications. HubSpot’s main focus in on predictive lead scoring (see above) and predictive sales analytics. Salesforce CRM Analytics. Clustering models. Oracle Analytics.

CRM 110

CRM Sports Campaign Conversion 110

Highspot

MARCH 13, 2024

Artificial Intelligence (AI) is reshaping sales, transitioning from a buzzword to a core component of how sales teams connect, predict, and work. AI can enhance every customer interaction and leverage predictive analytics to spot trends early. Why Do You Need AI in Sales? Why Do You Need AI in Sales?

Cross-sell 52

Cross-sell Sales Pipeline Follow-up 52

Martech

JULY 26, 2022

Oracle has announced the launch of the next generation of AI-powered Oracle Fusion Sales as part of Oracle Fusion Cloud Customer Experience. Fusion Sales generates automatic recommendations for the last steps to closing deals, including quotes and proposals. From Fusion Marketing to Fusion Sales.

CRM 90

CRM Sales Launch User Experience 90

Salesforce

APRIL 9, 2024

Today, advancements in artificial intelligence (AI) and AI-era data platforms may be the key that finally unlocks the value of big data — not by, yet again, reinventing the way data is processed and stored, but by reimagining the way it’s accessed and disseminated throughout an organization. It’s a far cry from where we’ve been.

SQL 110

SQL Retail Service Represent 110