Remove product-roadmap
article thumbnail

5 Things Your Financial Services CRM Needs to Have

Salesforce

What if your financial services team could find the perfect tool to acquire new customers, deliver exceptional service, and drive growth? Rated as a leader by The Forrester Wave Report™: Financial Services CRM , Salesforce knows service — of any kind. Financial services CRMs are changing and so are the needs of customers.

CRM 102
article thumbnail

The Top 5 Secrets for Building Great Products with Leaders at Slack, Rubrik, and Grammarly

SaaStr

As Product leaders, you have to build trust with CEOs and founders, align on vision and strategy, stay focused on the customer’s problem, and effectively navigate misalignment to ensure your product has the greatest chances of success right out of the gate. But how do you tactically achieve all of that? That’s a very senior role.

Product 92
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Walmart Connect goes international and adds self-service

Martech

Walmart’s marketplace media platform, Walmart Connect, is expanding and adding self-service, making it easier for advertisers and brands to promote products. This boosts products advertised in the Walmart marketplace to the top of search results. Walmart’s omnichannel roadmap for Walmart Connect. Search Brand Amplifier.

Service 91
article thumbnail

AI-powered martech releases and news: May 16

Martech

senators including Senate Majority Leader Charles Schumer (D-NY) released a proposed roadmap for AI policy yesterday. It may not be surprising to learn that tech industry groups are largely supportive of the roadmap, while those focused on things other than profit margins largely aren’t. A group of U.S.

article thumbnail

10 things to do if your martech solution vendor gets bought

Martech

This can change many things, including price, customer service, contract enforcement and more. Don’t let the potential end product decide what you need to do. Find out what happens to service-level agreements (SLAs), pricing terms and licensing agreements. Customer support and service. Product roadmap.

article thumbnail

Adopt a Moonshot Mindset to Transform Your Customer Service Delivery

Salesforce

At the end of every year, service team leaders tee up a new set of KPIs they commit to improving in the next 12 months. To truly deliver exceptional customer service, you need to identify and achieve a big, audacious goal that gets your employees and your customers excited—your moonshot. Set the kill criteria before you start.

Service 98
article thumbnail

Yelp ad revenue jumps 13% to record $1.28 billion

Search Engine Land

Services sector. Yelp reported a record-breaking $793 million in advertising revenue from Services businesses in 2023, marking a 14% increase from the previous year. The Home Services category stood out in particular with a rise of 20% year-on-year in annual revenue growth. Get the daily newsletter search marketers rely on.

Retail 113