Martech

FEBRUARY 25, 2022

They also integrate seamlessly with many third-party CRM and other point solutions to offer extended capabilities. Budgeting and planning leverage marketing, CRM and finance systems to measure, track and optimize marketing performance. This includes cross-channel, multi-touch and multi-wave campaigns. Target customers.

E-commerce 120

E-commerce B2C Manufacturing Hospitality 120

Salesmate

MARCH 27, 2020

Yes, we are talking about CRM (customer relationship management) software. CRM software provides businesses with an accurate picture of their customers, with relevant data that is not conflicting in nature. CRM software helps businesses to have an experiential relationship with their customers rather than a transactional one.

Customers 123

Customers CRM Contact Customer Relationship Management 123

Salesforce

APRIL 29, 2022

But what happens when catastrophes converge, like when 2020’s pandemic met severe hurricanes and wildfires? This works whether you sell and deliver energy or act as the delivery system on behalf of a third-party. A CRM also connects customer-facing apps with existing back-office and billing systems.

Technology 98

Technology Technology Customers Cross-sell 98

SalesPop

MARCH 19, 2021

This is so true that Pipeliner CRM is one of very few CRM solutions that empower real account management, without an additional module. As of January 2020, everything looked good—but shortly thereafter Covid-19 came along and crashed the potential revenue from airlines. Account Planning Basics. Can that account be enlarged?

Cross-sell 98

Cross-sell Objectives and Key Results Account management CRM 98

InsightSquared

OCTOBER 2, 2020

We’re proud to have worked with more than 10,000 companies over the years to take your CRM reporting to the next level. You wanted to see cross-functionally—broad and deep. It should come as no surprise—reps love selling. Not just in 2020, but for the long term. Why Revenue Intelligence? Robust, Comprehensive Deal Data .

Cross-sell 100

Cross-sell Negotiate Meeting Closing 100

Martech

MARCH 15, 2023

Two years after the Covid-19 hit, the customer split between online and offline channels was at 61% and 39% respectively versus 56% and 44% in 2020, according to Salesforce’s 5th State of the Connected Customer Report. Good experience matters to customers, often more than the products you sell or the services you provide.

Customers 102

Customers Cross-sell B2C Technology 102

SBI

JULY 1, 2020

Now, with the economic uncertainties of 2020, sales teams of all sizes are desperate for a more strategic approach to building dependable and ongoing opportunities to optimize customer revenue in their most strategic accounts. 5 Ways to Uncover Strategic Account Revenue. Revenue growth in B2B enterprise accounts has always been challenging.

Strategize 72

Strategize Cross-sell Strategic partnership Clients 72

Miller Heiman Group

AUGUST 15, 2019

Maybe you log into your CRM, look up which of your salespeople exceeded their quotas and brought in the highest amount of closed-won business. Some salespeople want to rise through the managerial ranks; some just want to sell—they have no leadership aspirations. How do you identify the top sellers at your organization? Not necessarily.

Cross-sell 78

Cross-sell Quota Territory Sales 78

Salesforce

SEPTEMBER 21, 2021

Late in 2020, executive leadership at Accenture recognized that their business-to-business (B2B) sales transformation offering was not going to serve clients the way they needed it to. And if I sell mobile phones, maybe that’s a good reason I should call this company because I know they’re about to hire 1,000 people.”.

B2B 96

B2B Territory Manufacturing Sales 96

Hubspot

JULY 17, 2023

In 2020, Silver Peak hired Aviso , an AI selling platform, to predict quarterly business. to enhance customer engagement and improve account-based selling. Through adoption of these tools, they were able to obtain better data for account selling. Tinuiti closed 50% more recurring revenue from cross-selling with Gong.

Cross-sell 68

Cross-sell Objectives and Key Results CRM Price 68

Sales Hacker

SEPTEMBER 4, 2018

Here are some eye-opening facts: Customer experience will topple the product itself and its price tag as the key brand differentiator by 2020, according to a Walker study. Inspire new sales (upsell, cross-sell). Upsells and cross-sells can also be driven by a variety of roles and at moments throughout the cycle.

Customers 69

Customers Cross-sell Referrals Growth 69

Miller Heiman Group

JULY 25, 2019

Does your team operate as a single, aligned organization or as a group of individuals, each following their own random process to selling? It’s likely that these inefficiencies are why sellers spend less than a third of their time selling and why managers spend twice as much time on internal work as they do on coaching their salespeople.

Presentation 68

Presentation Cross-sell Sales Technology 68

criteria for success

MARCH 25, 2020

And no matter where you are or what your organization sells, you’ve likely seen an impact on your business. Selling Through Uncertainty. Criteria for Success is hosting a series of group Q&A's about selling during COVID-19. Once you’ve figured out what you’re selling, look at who you are selling to.

Cross-sell 66

Cross-sell Sales Up-sell Meeting 66

Sales Hacker

JULY 1, 2025

Austin Hughes: So way back when, so I joined RAMP back in 2020. We also had a centralized CRM that we used to just like track what we were working on in a very systematized way of going about this. You need to make sure that you’re not crossing your wires. It was impossibly hard to sell. So no learnings got lost.

GTM 76

GTM Growth Sell X-functional 76

Hubspot

JULY 19, 2022

McKinsey reports that instant payments are up globally since 2020 , from company-specific commerce platforms to embedded social media selling, and predicts that cross-border payments represent a huge growth opportunity for businesses. An all-in-one CRM, such as HubSpot. HubSpot payments is currently available to U.S.-based

B2B 69

B2B E-commerce Territory Cross-sell 69

ConversionXL

JUNE 2, 2022

When leads cross over the MQL threshold, the platform alerts reps with a summary of that activity, and a series of insights to power up their next sales outreach. First, determine which existing accounts your team can sell into. First, determine which existing accounts your team can sell into.

Launch 100

Launch Campaign Pipeline Growth 100

PandaDoc

OCTOBER 12, 2020

It’s simple – if you know who you are selling to, there is a higher chance that you can offer them the solution that they really need. This can yield much better results than trying to sell to a broad audience. Data-based segmentation (CRM). Target with personalized offers, upsell and cross-sell opportunities.

Customers 59

Customers Cross-sell B2C Sales 59

Gong.io

MAY 31, 2021

It leads your sales reps through various scenarios: how to prospect, when to sell what product or service, how to overcome common objections, what to negotiate for (and how ) to name a few. Best-selling author, Hal Elrod, once said: . All CRM-related conversations are not to be trusted. Best-in-class sales playbooks include: .

Territory 118

Territory Objectives and Key Results Contract Price 118

Cience

FEBRUARY 21, 2020

2020 vs. Cold Emails. How to Write Email Copy that Sells. 2020 vs. Cold Emails. According to statista.com , 293 billion emails were sent and received each day in 2019, but the figure is expected to increase to over 306 billion daily emails in 2020. How to Write Email Copy that Sells. Table of Contents.

Campaign 79

Campaign B2B Objectives and Key Results Contact 79

Highspot

OCTOBER 21, 2022

Some head-spinning facts about this disconnect include: As of 2020, companies had an average quota attainment rate of below 30%. in order to help them sell… well – covers a lot of ground. That’s because sales leaders know what good selling looks like. And it does it on a massive scale.

Quota 75

Quota Construction Sales Pitch 75

Salesforce

JULY 19, 2023

And 78% of service agents say it’s difficult to balance speed and quality, up from 63% since 2020. In fact, the share of service decision makers who report using AI has increased by 88% since 2020 — up to 45% from 24%. This is especially true when the AI pulls from CRM data and knowledge.

Service 52

Service Customers CRM Technology 52

Sales Hacker

MARCH 25, 2025

Previously, he was the Global VP of Product for SAP, CRM and Sales Cloud. Previously to that, it was the global VP of product for SAP, focused on the CRM and sales cloud. Most customers, particularly in ERP, still also in CRM, would say, I’m a snowflake. It’s literally in the title. So what I would say is.

GTM 66

GTM X-functional Start-ups Relationship building 66

Sales Hacker

JANUARY 13, 2020

Jay has spent 30 years in the financial services industry; holding various roles in sales, direct marketing, online marketing and cross-selling strategies. Why you should offer value first when selling. The upsell approach vs. value-sell approach [7:33]. The blessing and curse of selling an amorphous product [12:51].

Cross-sell 58

Cross-sell Territory Up-sell Growth 58

SaaStr

JUNE 12, 2020

This interview was recorded in February 2020. Jason Lemkin: They’re like, “I can’t connect my dated marketing automation app to my janky CRM to my website,” because we are all using hundreds of apps, right? What are you doing to empower that long tail in 2020? Or do they have a goal for 2020 or a job?

Start-ups 88

Start-ups Engineering Product Networking 88

SaaStr

JULY 15, 2022

It’s pretty good, someone did a Tweet storm the other day on Zeb from ClickUp’s presentation at SaaStr Annual 2020. How, if no one’s heard of you, do you sell to big companies? You could watch it on YouTube or search on SaaStr on the blog about how ClickUp leveraged it. That’s a great example.

Growth 114

Growth Cross-sell Start-ups X-functional 114

Sales Hacker

DECEMBER 23, 2019

Take control with the DocuSign agreement cloud, a suite of tools that automates sales contracts and quotes,all right in your CRM. And revenue operations is taking a look at not only the sale but the upsale or cross sale that might come from say the customer experience team. Every sales org feels the pressure to close deals faster.

Contract 56

Contract Cross-sell Growth Campaign 56

SaaStr

AUGUST 7, 2020

Coupa CEO, Rob Bernshteyn, and SaaStr CEO, Jason Lemkin, will discuss how the Cloud has changed in 2020. I had some fun talking about Ariba which we’re in 2020, Coupa isn’t really an Ariba 2.0 This episode is sponsored by Guideline. This episode is an excerpt from Jason and Rob’s session at SaaStr Summit: Enterprise.

Price 84

Price Retail X-functional Healthcare 84

Heinz Marketing

DECEMBER 30, 2019

This week’s episode is entitled “ How to Start 2020 the WRONG Way ” and I banter with our MC and friend, Paul Roberts. Football does come up, but we also talk about 2020. It’s funny, we just had somebody on from a Goldmine CRM and he was calling in. Maybe you just want to beat your cross town rival.

Pipeline 51

Pipeline Sales Objectives and Key Results Start-ups 51

SaaStr

JULY 29, 2022

So you’re really asking how do you get a business going, like selling to restaurants that not only is hard to penetrate but has a hardware component. So maybe it was a crummy time to sell as they were coming up on 20 million US dollars in revenue. Jason Lemkin: Well, look. All I can tell you is, it’s certainly challenging.

Price 107

Price Product Start-ups Niche 107

SaaStr

MAY 28, 2019

Join us at SaaStr Annual 2020. Erica Kuhl : Yeah, definitely health in metric, health in wellness and I ship out all of that data on a monthly basis to a number of different cross company stakeholders that care deeply. They want to hear from each other to sell the brand. Want to see more content like this? Leslie Lee, Sr.

Product 90

Product Start-ups B2C Growth 90

Veloxy

APRIL 28, 2021

A sales rep is only as good as the time they spend selling. Let Sales AI take care of all non-selling activities so your reps can focus on revenue generation. AI has been around for a while now, but its applications have been relatively low before the pandemic hit in 2020. 2: Predict Cross-sells and Up-sells.

Cross-sell 289

Cross-sell Sales Quota Up-sell 289

Sales Hacker

MARCH 2, 2020

Here they are… The 97 Best Sales Books in 2020. The New Solution Selling. The Little Red Book of Selling. Unbreakable Laws of Selling. The New Strategic Selling. Agile Selling. Spin Selling. Insight Selling. Spear Selling. The Psychology of Selling. Buyer-Centered Selling.

Sales 143

Sales Technique Objectives and Key Results Non-Profits 143

SaaStr

OCTOBER 16, 2024

And non-tech platforms selling to SMBs or consumers, like Toast or Monday remain very strong: Over 70% of Monday.com ‘s customers are non-tech and they’re growing over 34% at a billion in ARR Shopify has re-accelerated and at ~$10B is growing 21%. Case and point, CRM is bigger for HubSpot today than marketing automation. #5:

B2B 124

B2B Legal Cross-sell Growth 124

Salesmate

AUGUST 7, 2020

The reality is that the biggest brands in the world never sell themselves. Your support bundle should be inclusive of the following platforms: Customer Relationship Management (CRM) Store your qualified leads and customer details in your favorite sales CRM tool to make sure you have all the data in hand.

Pipeline 126

Pipeline Non-Profits Sales Cross-sell 126

SaaStr

JULY 15, 2020

And so obviously the people that need consumers to spend money for their revenue and then their contribution margin just had no shot of selling things, look at model T-shirts or something. People are buying and selling houses. Literally, our plan for the year was to grow or plan for 2020 would be to grow more than 3X, which is great.

X-functional 78

X-functional E-commerce Retail Growth 78

Hubspot

MAY 19, 2020

According to HubSpot's State of Marketing Report, more than 67% of brands are leveraging it in 2020. Upsell, cross-sell, or renewal : As most sales reps can attest, it’s often easier to sell more to an existing customer than to close an entirely new customer. Because companies get stuck.

Hospitality 83

Hospitality Product Cross-sell Objectives and Key Results 83

SaaStr

MARCH 27, 2020

Not in a way where you’re trying to sell them things, but really understand how their position has changed, how their jobs are changing. So, talking to them without trying to sell them anything, I think it’s going to be important for this period that we’re going into. It could be a permanent change.

Start-ups 102

Start-ups Prospecting Closing Customers 102