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Salesforce’s Spring 2024 release includes Einstein-powered AI features

Martech

Salesforce’s Spring 2024 release brings new features to help brands elevate performance built on the foundation of data, AI, CRM and trust. It includes a plethora of enhancements designed to empower businesses, streamline processes, and enhance customer experiences. Read the full Salesforce Spring 2024 release notes here.

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Google releasing massive search quality enhancements in March 2024 core update and multiple spam updates

Search Engine Land

Google is releasing the March 2024 core update and a number of spam updates (aka March 2024 spam update). March 2024 core update – bigger than before Today, Google started to roll out its first core update of the year and its first algorithm update of the year – the March 2024 core update.

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How to build customer trust through data privacy and security

Martech

Safeguarding consumer data is crucial for your business’s success and reputation in 2024. Data security is essential for building and preserving customer trust. To build and retain your client’s trust, it’s time to take cybersecurity seriously. And for marketing teams, it means leveraging data to improve user experiences.

Trust 114
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Outlook vs Gmail Showdown: Picking the Best Email Service in 2024

Veloxy

Start by understanding the key features, user experience, and overall functionality unique to Gmail and Outlook. Thus, Gmail’s mobile and desktop apps provide easier accessibility, but Outlook’s integration with Microsoft apps offers a more cohesive experience. How do you choose?

Service 130
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Emerging Design Trends for 2024

Salesforce

Treat AI as a new class of user Today, Trailblazers apply their Salesforce User Experience (UX) Designer certification to thoughtfully crafting these customer journeys for human users. If these design trends are any indication, 2024 is full of promise. Yet the age of autonomous agents is on the horizon.

UX 72
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Traits of Startup Unicorns in 2024 [Data + Expert Insights]

Hubspot

In an interview with Fortune in January 2024, Aileen Lee said it's impossible to know the exact number of unicorn companies because of geography and disclosure issues. I trusted the platform, but it was somehow a headache. Vinted leadership has said that they saw massive growth in 2016 after improving the user experience.

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The future of customer experience lies in first-party data by Treasure Data

Search Engine Land

Browsers are already implementing various ad and cookie-blocking forms, with Google Chrome set to block third-party cookies by default in 2024. By directly asking for information to enhance user experiences, businesses can build trust and offer genuine value in exchange for data.

Customers 110