Remove about-us
article thumbnail

“We’re So Vain, We Probably Think It About Us….”

Partners in Excellence

One of my favorite songs, as a kid, was Carly Simon’s “You’re So Vain… ” It was not only a great song, but provoked decades of discussion about who she was singing about. We think our customer care about us–they obsess about our companies, our products, and how great we are.

article thumbnail

Obsessing About What Our Customers Think Of Us

Partners in Excellence

Not quoting Brent directly, he raised an issue of: Why are we so obsessed about what customers think of us and our products? As a result, we get constantly reinforcing behaviors that focus on us. But when we take a step back and ask, “Are our customers as obsessed with us and our products as we are?”

Customers 101
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

What ChatGPT Teaches Us About How We Sell, It’s Frightening!

Partners in Excellence

I was curious about how that might work, so I decided to experiment. But at the same time, we should be alarmed by what it tells us about how far off target we are in how we sell, how we engage our customers. We’ve years of thoughtful research giving us data about this problem, yet we persist in the same behaviors.

Sell 86
article thumbnail

How to write an effective About Us page (with 13 examples)

Search Engine Land

An About Us page is an integral piece of content to have on your website. After all, every brand has a story – and your About Us page helps you tell yours. Let’s talk about it, including how to write an About Us page. What is an About Us page? Brand transparency. 86% of U.S.

article thumbnail

Best Practices for Pay Transparency Around Your Sales Reps

Speaker: Grayson Morris, CEO, Performio & Lisa Wallace, Co-Founder, Assemble

Join us for this insightful session in which you can expect to learn more about: How pay transparency is not only a best practice for retaining quota-bearing roles, but it’s also increasingly mandated through pay transparency legislation (NY, CO, CA).

article thumbnail

Discovery, It Isn’t All About Us

Partners in Excellence

Some misunderstanding we have about discovery. Another fundamental misunderstanding is that discovery is for us. We ask the customer lots of questions about their needs and requirements. Sometimes our discovery process is to help the customer think about needs that favor us and our offerings.

Sell 66
article thumbnail

A tale of two snippets: What link attribution in SGE tells us about search

Search Engine Land

Let’s stop talking about AI for a moment But before we start, please do me a favor. Because I’ve noticed that too many discussions about SGE devolve into arguments about generative AI and large language models. It’s a worthwhile discussion to have, and we should be talking about it.