Hubspot

NOVEMBER 24, 2020

Customer experience is not user experience (UX). Be socially active, entertain, communicate, engage, educate, and run campaigns around your brand. FedEx ensured a better customer experience by answering every customer support call on the first ring. Now that you know what CX is, let’s take a moment to review what it is not.

Customers 101

Customers User Experience Trust UX 101

Hubspot

OCTOBER 19, 2020

Here are a few techniques you can try leveraging: Immersive or Interactive Experiences: Many of the sites above drop the visitor into a video or interactive experience that makes navigating the homepage feel like an entertaining journey.

Territory 101

Territory User Experience Transportation UX 101

ConversionXL

JUNE 5, 2014

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Smith covers the latest topics in the business, golf, tourism, technology and entertainment industries. Remember, making the sale is only the first step. featured image source.

Customers 115

Customers User Experience Profit margin A/B testing 115

ConversionXL

JUNE 5, 2014

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Smith covers the latest topics in the business, golf, tourism, technology and entertainment industries. Remember, making the sale is only the first step. featured image source.

Customers 112

Customers User Experience Profit margin A/B testing 112

ConversionXL

JUNE 5, 2014

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Smith covers the latest topics in the business, golf, tourism, technology and entertainment industries. Remember, making the sale is only the first step. featured image source.

Customers 105

Customers User Experience Profit margin A/B testing 105

Gong.io

JANUARY 27, 2022

Users demand high-quality user experience (UX). In the early 2000s, when our lives began to shift to the internet — socializing, correspondence, business, entertainment — it created space for titans like Amazon and Apple. On a global level, it’s huge. Let’s say 750,000 companies pay $500 a month for their software. Per year, that’s $4.5

Territory 62

Territory Real Estate Niche Electricity 62

ConversionXL

JUNE 8, 2017

User experience research or UX research, shouldn’t be limited to A/B testing programs only. If done properly, you UX research should have landed you a lot of ideas about which problems affect which segments. And if you are interested in research-based optimization, I’m writing a book on mastering UX research. Check it out.

A/B testing 97

A/B testing UX User Experience Cross-sell 97

ConversionXL

JUNE 5, 2014

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Smith covers the latest topics in the business, golf, tourism, technology and entertainment industries. Remember, making the sale is only the first step. featured image source.

Customers 98

Customers User Experience Profit margin A/B testing 98

Search Engine Land

OCTOBER 19, 2023

The SGE UX is still very much in flux. With the Entertainment-Sports category having a much higher load time than all other categories, this may be a function of how heavy the source content for pages typically is for each given vertical. Sidebar : Bard’s output has gotten a lot better since launch.

CTR 141

CTR Follow-up Engineering Presentation 141

ConversionXL

FEBRUARY 15, 2018

How they’ll be able to relax, entertain, or the activities they’ll be able to participate in? At the end of the day, remember: a high-performing ecommerce website selling premium goods isn’t about trying to recreate an in-store experience with a innovative UX and crazy animations.

Objectives and Key Results 125

Objectives and Key Results Price Promote Up-sell 125

Martech

FEBRUARY 25, 2022

B2B and B2C upper mid-market and enterprise marketing teams, supporting retailers, banks, insurance, e-commerce, education, travel, hospitality, media, manufacturing and entertainment. Some key customers are Cuisinart, Harlequin, PayPal, Republic Services, USO and Wiley. Product overview.

E-commerce 122

E-commerce B2C Manufacturing Hospitality 122

Sales Hacker

MARCH 25, 2025

And as a result, you start to ask the question is like, why would I log into that SaaS app now to move around a forms over data experience when my agent could do 90 percent of it, and maybe the 10 percent that pops out into some dynamic UX or UI experience that’s on my workflow and convenient. Ray Smith: Yeah.

GTM 66

GTM X-functional Start-ups Relationship building 66

Search Engine Land

NOVEMBER 17, 2023

And helping organizations succeed comes down to two types of tasks: Content SEO : Creating and assisting with creation of pages that might provide information, entertainment, or other value to site visitors. SEO, journalist, whatever the job titles, the end goal is really about informing, educating, entertaining and – yes – sometimes selling.”

Engineering 121

Engineering Niche Promote Up-sell 121

Hubspot

JULY 20, 2016

That’s what all that talk about UX and user onboarding is about. Sell your stock in companies that produce blood pressure medicine, and recognize that technology like that opens up endless uninterrupted market space for entertainment, health, beauty, retail, and service industries. Follow the visionaries on Quora. Don't be intimidated.

Retail 53

Retail Technology Technology Launch 53

Martech

MARCH 18, 2022

How to implement the best UX strategy in a changing digital environment : UX is more than design changes; it’s a marketing strategy. How Sony Interactive Entertainment built a winning marketing data strategy : Sony Interactive Entertainment found ways to improve its data strategy in a transformed digital landscape.

UX 126

UX E-commerce Campaign Entertainment 126

Martech

MARCH 18, 2022

How to implement the best UX strategy in a changing digital environment : UX is more than design changes; it’s a marketing strategy. How Sony Interactive Entertainment built a winning marketing data strategy : Sony Interactive Entertainment found ways to improve its data strategy in a transformed digital landscape.

UX 114

UX E-commerce Campaign Entertainment 114

ConversionXL

NOVEMBER 16, 2016

Rather, you should develop a tone in order to: Enact the value your visitors desire, such as dependability or entertainment. Tone can make the UX worse. And, from there, you may come to believe that your tone should reflect your personality – but, IMHO, creating a personality shouldn’t be your primary objective in developing your tone.

Conversion 103

Conversion Objectives and Key Results Gaming UX 103

Search Engine Land

FEBRUARY 21, 2023

Everything’s Not Awesome: Google News Spammed With Pitch To Watch “The Lego Movie” For Free 2014: The “story” appearing at the top of the Google News entertainment section was all types of bad.

Launch 85

Launch Engineering Retail UX 85

ConversionXL

FEBRUARY 8, 2020

Parents who trust their kids to make their own tech decisions (whom I call “enablers”) tend to evaluate their tech purchases in terms of fun and entertainment value. But their reasons for purchasing are much more closely tied to parent psychographics. Some of it can be pretty accurate.

Entertainment 81

Entertainment Education Government Technology 81

ConversionXL

MARCH 1, 2017

Parents who trust their kids to make their own tech decisions (whom I call “enablers”) tend to evaluate their tech purchases in terms of fun and entertainment value. But their reasons for purchasing are much more closely tied to parent psychographics.

Entertainment 88

Entertainment Education Technology Technology 88

ConversionXL

JUNE 30, 2016

There’s been a lot of research about interactivity in different realms – education, entertainment, etc. In addition, it showed that the positive emotions registered were due more to hedonic information (fun) than instrumental information (userful). A History of Interactivity in Marketing. Interactive marketing is not new.

Conversion 74

Conversion A/B testing Education Gaming 74

Sales Hacker

MAY 27, 2025

For one, we’ve been building conversational interfaces since day one, and you know, again, you know, ai, UX is going to change dramatically. I was a big fan, and we finally got to work on a project together, and it was like an all night POC at Sony Pictures Entertainment. Sean Whiteley: Yeah, we were a bit lucky.

GTM 65

GTM X-functional Start-ups Go To Market 65

Search Engine Land

JANUARY 3, 2023

Be it entertaining or educating. It's why content UX, content design and the insertion of unique views and experiences matter more than ever. That state might be that they feel that: Their ideal future can be realized. Their goals are closer. They aren't failing as parents. Life can be better. Their business can succeed.

Angle 95

Angle Cross-sell Engineering UX 95

ConversionXL

APRIL 6, 2016

Simplify, reassure that the goal will be met, human contact, humor, entertainment, reducing cognitive load, etc. Underlines improve clickthrough on Bing for both algorithmic results and ads (so more revenue) and improve time to successful click (better UX). Offer more, better, bigger. Hold back the full story for later (mystery).

A/B testing 77

A/B testing Non-Profits E-commerce X-functional 77