article thumbnail

Guardrails and governance: How to protect your brand while using AI

Martech

Here’s how it changes guardrails and governance and what to do about it. Guardrails vs. governance While closely related, guardrails and governance serve different but complementary functions in AI-powered marketing organizations. You will need a mix of expertise, including legal, marketing, data, ethics and technology.

article thumbnail

US vs. Google, round 2: Government targets digital ad business

Martech

“Having inserted itself into all aspects of the digital advertising marketplace, Google has used anticompetitive, exclusionary, and unlawful means to eliminate or severely diminish any threat to its dominance over digital advertising technologies,” the DOJ said when it filed the lawsuit. Email: Business email address Sign me up! Processing.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 elements of a customer technology strategy

Martech

An integrated customer technology strategy resolves this issue by aligning all these technologies to work together. Our analysis shows that the main issue is applying outdated IT principles from non-customer-facing departments to the volatile customer technology environment. Companies use more software.

article thumbnail

Salesforce announces initiatives to bring trust and governance to AI agents

Martech

So, it’s no surprise that Salesforce today unveiled a set of governance, security and compliance capabilities to help organizations deploy trusted AI agents. They allow customers to govern data across the entire Salesforce platform, whether from inside or outside of Salesforce applications. Processing.

article thumbnail

The Enterprise AI Agent Era: Why Trust, Security, and Governance are Non-Negotiable

Salesforce

We’ve built our deeply unified platform with security and governance embedded from the ground up, evolving alongside the technological landscape from cloud and mobile to predictive AI and now, generative AI and Agentforce. Deploying trusted AI agents requires more than just powerful models.

article thumbnail

China leads the world in generative AI use

Martech

The four elements of genAI implementation The report lists four key elements for genAI success: Comprehensive governance. Technological integration. ” Government mandates, then, are to some extent enforcing deployment, but that falls far short of “productionizing” it, to use Moran’s term. Expert guidance.

article thumbnail

Marketers discuss using AI beyond content creation

Martech

What keeps many organizations from moving forward with these initiatives are obstacles around team training and data governance. Other areas of the organization, including security, legal and compliance will also present challenges to adoption of these new technologies. 12:29: AI features in martech applications.