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How Increased Cybersecurity Makes Government Technology Modernization Possible

Salesforce

This flexibility introduces challenges to the traditional landscape of information technology (IT), particularly with things like cybersecurity attacks and ransomware attacks becoming increasingly common. This is particularly true for our public sector partners who continue to deliver essential services to keep our government running.

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3 Ways Government Technology Can Transform Experiences for Constituents and Workers

Salesforce

These platforms have created a remarkable interconnectedness with most digital services and functions people experience each day. This shift in consumer-focused application experiences is rapidly driving new expectations with government technology. Discover how we make trust the bedrock of our company. Learn more.

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The role of governance: Successful customer journey operations

Martech

.” Creating a compelling and rewarding customer experience is top of mind for most brands these days, as it is common knowledge that consumers value the journey almost as much as the products and services they buy. Governance helps streamline the customer journey operation process, leading to increased efficiency and productivity.

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Digital Innovation and Blockchain: Technology Synergy

Sales Pop!

In the dynamic landscape of technology, innovation is not just a buzzword; it’s the driving force behind progress. One such revolutionary innovation that has been reshaping industries across the globe is blockchain technology.

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Understand What Your Customer Wants When Delivering Digital Government Services

Salesforce

You probably have an opinion about the effectiveness of our government. These interactions are increasingly moving online, along with private sector services like grocery ordering and telehealth appointments. And 75% believe the pandemic changed the way government delivers services. Most of us do. Get started now.

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Government Should Treat Their Employees Like Customers

Salesforce

But this poses a unique challenge for government workers, who often do not have the tools necessary to carry out their mission in this new virtual world. This is especially important for governments, where resources are sometimes constrained, but they still must fulfill their missions. Government employees expect better!

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People Trust Government More When Their Digital Experience Is Better

Salesforce

Governments worldwide are facing a trust deficit with their constituents. Trust in government is needed to get communities back on track on the heels of the global pandemic. Now, recent research is a good indicator of the way forward for government organizations. The Trust Imperative Report. Read the report.