article thumbnail

Salesforce launches Agentforce for Retail

Martech

Salesforce announces the launch of Agentforce for Retail as well as Salesforce Retail Cloud with Modern POS. The new Agentforce for Retail includes a library of pre-built agent skills relevant to retail such as order management, appointment scheduling, guided shopping and loyalty promotion management. Loyalty promotion creation.

article thumbnail

Salesforce launches new, ‘more trustworthy’ generation of AI bots

Martech

Yesterday, Salesforce launched Agentforce — generative AI bots the company says can be trusted to take action on their own. Merchant does all the site-related tasks for merchandisers, including promotions, product descriptions and insights. Benioff said customers will launch 1,000 of the bots at next week’s Dreamforce conference.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

SurveyMonkey launches a CX suite

Martech

Track CX progress with customer satisfaction score, Net Promoter Score, and customer effort score. The post SurveyMonkey launches a CX suite appeared first on MarTech. SurveyMonkey Genius, powered by GPT, supports the creation of surveys and analyzes the results. Benchmarking for CX. Multichannel feedback collection. Processing.

article thumbnail

SAP to launch loyalty management solution for retailers

Martech

Omnichannel promotion planning with real-time redemption to deliver offers, digital payment and gifting to all customers across all channels. Metrics that track promotion performance, linked to financial systems to measure ROI. Dig deeper: SAP Emarsys launches AI Product Finder Email: Business email address Sign me up!

article thumbnail

Your emails belong in Promotions — and that’s a good thing

Martech

” Them : “Our emails are landing in the Promotions tab instead of the Primary inbox.” Marketers, let’s be clear: The Promotions tab is not the spam folder. And if you’re sending promotional email? Why did our email land in the Promotions tab? It belongs in Promotions.

article thumbnail

Google Product Studio launches AI-generated video creation tool

Search Engine Land

Then you can also add audio and customize the headline to promote a sales event, share your brand values, or call out what makes your product unique. From there, Google will customize the video to match your brand, enhance your images, and highlight product attributes, Google explained.

article thumbnail

Google Ads unveils advanced performance planner for YouTube campaigns

Martech

Google Ads launched advanced “Performance Planner” plans, now including tailored strategies for YouTube campaigns, focusing on demand gen for both Action and Awareness goals. Why we care: This new tool allows advertisers to create app-specific promotions, similar to those available in web campaigns, but tailored for mobile users.