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How to un-silo your organization and be more customer-centric

Martech

UX/UI is in charge of making life easier for customers. A VOC feedback loop should be a cross-functional collaboration owned by the customer success team and include people from product, marketing, sales, UX, data analytics, operations and leadership. Often, customer feedback and service data are not shared widely.

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Push notifications: The secret weapon for SEO and revenue growth by RollerAds

Search Engine Land

Ecommerce sites can notify users about sales, exclusive discounts and new product launches. UX/UI is preserved even with push notifications Many believe that the subscription prompt for push notifications worsens the user experience, and if someone allows notifications, they will be bombarded and immediately leave the site.

Growth 85
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The SEO’s guide to Google Search Console

Search Engine Land

June 2005: Google Webmaster Tools (now called Google Search Console) was launched. 14, 2022: Google Search Console launches new HTTPS report. If you’re building a video content strategy, it really helps to elevate your game with your UX team. June 21, 2016: Google Search Console tests new mobility usability report.

CTR 106
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Shoe Carnival Puts Its Best Foot Forward with Composable Commerce

Salesforce

We caught up with Ned Moore , Head of Ecommerce Product, Engineering, & UX Design at Shoe Carnival, to learn more about the migration and its success so far. We dont have to worry about whether servers are at capacity or whether we can handle the traffic from a freshly launched marketing campaign. We have peace of mind.

UX 59
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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

Explore proven solutions, laying the groundwork for triumphant product launches. Discover how the symbiotic relationship between product managers, UX/UI designers, and developers can transform pitfalls into opportunities, propelling your product outcomes to unprecedented heights.

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The high cost of undervaluing experienced marketing leadership

Martech

Without this, messaging lacks resonance, product launches miss the mark and teams chase unqualified leads. He promotes fractional GTM consultants and CMOs through a newly launched certification program, offering independent senior marketing leaders the opportunity to leverage his brand, materials and methodologies for a fee.

GTM 102
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Get 5 Insider Design Tips for Building Your AI Agents

Salesforce

Imagine launching a new AI agent to handle key customer requests. For example, when my colleagues in customer success observed that the Agentforce implementation on Salesforce Help wasn’t performing as well as expected, they reimagined the experience design – and launched it in five days. We’ve been there.

UX 52