SaaStr

JANUARY 11, 2023

And while it’s stock price is down from its 2021 peaks, it’s still up 2x since its 2020 IPO. A good example of how driving deal sizes up (see the next point) and strong NRR lets you drive NRR up well about new logo growth. #2. Incredibly capital efficient growth — Docebo got to $144m+ ARR burning just $14m.

Contract 132

Contract Price Growth Service 132

SaaStr

FEBRUARY 14, 2023

There was an 80% drop in employee engagement rates in 2020. 12% creativity increases a company’s growth by 12%. Define a social contract between a manager and an employee and with teams. This means getting the hybrid strategy right. Part of what makes IRL so valuable is the way it can influence engagement. Set IRL Guidelines.

Growth 73

Growth Contract Gaming Meeting 73

SaaStr

JUNE 29, 2022

Up from 29% in 2020. Fast forward to today, and its still that — but even more, it’s an enterprise CX solution with $250k+ deals driving growth. #3. Going beyond “ticketing” has been key to growth — its Suite editions, with voice, forums, routing, etc. Zendesk IPO’d as an SMB support solution.

Drivers/motivators 105

Drivers/motivators Contract Growth Price 105

Cience

APRIL 27, 2020

And in a more general business sense, it has been a whirlwind start to 2020. We came into the year with a roaring economy, bullish outlooks on the future, a smattering of contraction warnings. Not just once, but twice the author used “your” when proper grammar would be the contraction for you are – you’re. Not in this case.

Hospitality 66

Hospitality Angle Contract Appointment 66

PandaDoc

JULY 1, 2020

Creating new sales opportunities and achieving stable growth is the goal of every company. Whether you are cold calling or cold emailing in 2020, you must know these outreach channels should not feel cold. The ultimate guide to contract management. Precision prospecting is the first step towards reaching new revenue heights.

Technique 98

Technique Growth Prospecting Referrals 98

SaaStr

MARCH 15, 2022

Personally, I think it this contraction be less severe than either. Even with just draw-dropping growth from SaaS and Cloud leaders. When multiples are below the norm from 2017-2020 now, that’s bad. But the next few months and quarters could be the worst time to raise growth and expansion capital in quite some time.

Contract 93

Contract Growth Presentation 93

SaaStr

JULY 31, 2020

The economy has contracted at a record rate of -33%. But they also both warned of potential lower growth during the rest of 2020. Azure and Google Cloud also saw growth begin to slow. As it should be, when the economy contracts 33%. These are crazy times. Shopify grew 100% at $3 billion in ARR.

Contract 118

Contract Growth Closing Sell 118

SaaStr

MAY 16, 2020

— Amit Karp (@amitkarp) May 15, 2020. According to Gartner, while IT is undergoing one of its most massive contractions of all times … -8% (!) in 2020 … Cloud and SaaS are still growing. Cloud is still projected to grow +19% in 2020, and SaaS 20%+. That’s during a -8% contraction in IT spend.

Contract 145

Contract Pitch Customers Growth 145

Cerebral Selling

AUGUST 8, 2022

Since March 2020, the world has been in a state of constant change and uncertainty. According to my good friend (and fellow sales nerd) Todd Caponi, author of The Transparency Sale and the upcoming The Transparent Sales Leader , economic expansion and contraction is normal.

Sales 199

Sales Contract Clients Quota 199

SaaStr

FEBRUARY 11, 2022

But its growth was very strong, up 67% at $120m, and it’s been rewarded with a strong market cap — $2.25 Albeit one with top tier growth. Huge acceleration in growth post-IPO. Huge acceleration in growth post-IPO. Disco’s growth has been more uneven than most. 5 Interesting Learnings: #1.

Legal 100

Legal Contract Growth Price 100

SaaStr

DECEMBER 9, 2021

But Samara’s incredible growth makes it look that way. 0-$500m in ARR in 6 years 72% growth rate at $500m ARR From 64 $100k+ customers in 2019 to 715 today LTV:CAC ratio over 8x pic.twitter.com/lIN3PE1Ehw. Multiple Products and Applications are Key to Growth at Scale. in 2020 and 10.2% That’s jaw-dropping.

Transportation 99

Transportation Contract Growth Represent 99

SaaStr

OCTOBER 29, 2021

From 41% in 2020 to 51% in 2021! But Amplitude has 51% growth in paying customers on top of 57% overall growth. Having that high a ratio is a strong sign of future growth, and something important to track. #3. Having that high a ratio is a strong sign of future growth, and something important to track. #3.

Contract 105

Contract Growth Engineering Product 105

Salesmate

MAY 19, 2020

With an entrepreneurial mindset, you decide to take a step toward the real-estate industry in 2020. . Here are a few tips for starting a real estate business in 2020: 1. The corporation is permitted to own property, have bank accounts, sue or be sued, and may enter contracts. The post How to start a real estate business in 2020?

Real Estate 82

Real Estate Legal Niche Finance 82

Search Engine Land

FEBRUARY 25, 2023

Google mobile-first indexing to be applied to all sites within a year 2020: Google was sending notices to sites that had mobile-first indexing issues. Google Search Console now lets you export more data 2020: Search Console users could download complete information (instead of just specific table views) from almost all reports.

E-commerce 112

E-commerce Launch Engineering Contract 112

SaaStr

OCTOBER 28, 2020

CCO | Growth Molecules. Thursday – November 12th, 2020 | 8:00 am PST. 12, SaaS expert Emilia D’Anzica, Founder and Principal Customer Success Consultant of Growth Molecules , will take you through why and how you should start the renewal process at Kickoff. Emilia D’Anzica. Follow Follow. This is too late!

Contract 80

Contract Consult Growth Follow-up 80

SaaStr

SEPTEMBER 20, 2023

A Pivot From Growth At All Costs To Driving Profitability The Cloud model of recurring revenue, low marginal distribution costs, and strong net dollar retention dynamics is possibly one of the best and most resilient business models ever invented. There’s been a pivot from growth at all costs to driving profitability.

Growth 97

Growth Negotiate Finance Contract 97

SaaStr

APRIL 6, 2021

Growth fueled by the addition of transactional revenue, not SaaS revenues. Olo’s explosive growth in the past 24 months prior to IPO wasn’t fueled so much by its SaaS revenue, but by transaction revenue as part of orders. In 2020, transactional revenue had grown to 43%, and SaaS was merely 57% of revenue.

Contract 98

Contract Growth Service Price 98

SaaStr

NOVEMBER 24, 2020

It is the last SaaStr event of 2020 and it sure has been a wild ride. Don’t miss their sessio n at 7 AM PST on December 9 – Mastering the Art and Science of Product-Led Growth with Gainsight. Tune in on December 9 at Noon PST to hear Paddle discuss Revenue Delivery Strategy: The New Growth Lever You Can’t Afford to Ignore.

Meeting 96

Meeting Objection handling Negotiate Contract 96

Martech

AUGUST 6, 2021

Ad measurement and authentication platform DoubleVerify has introduced new enhancements to its CTV brand safety offering, reflecting the growth of CTV and the hurdles marketers face when adding the channel to their mix. CTV platform Roku said that this year’s upfronts doubled those of 2020. Advertisers are following the audience.

Niche 106

Niche Contract Networking Follow-up 106

SaaStr

NOVEMBER 12, 2022

Later, once you past $20m ARR, and later — if your growth is strong, everyone probably wants to invest. Other VCs believe capital can accelerate growth. (I Some VCs will pay up even for very little growth and revenue so long as the management team is strong. VCs just vary here, and it’s changed since 2020 a lot.

Networking 136

Networking Growth Price Engineering 136

SaaStr

DECEMBER 7, 2020

We understand a lot is evolving when it comes to product best practices and product-led growth initiatives. With the right tools, you can leverage product-led growth, a disruptive go-to-market strategy, that’s been adopted by the most successful companies in the subscription business, including Slack, Dropbox, Twilio and Shopify.

Contract 64

Contract Growth Start-ups Service 64

SaaStr

MARCH 31, 2020

Founder Guillaume Cabane provides information on when and how to run a growth team and provides multiple examples of growth models. Use these tools to determine how to run growth experiments at your organization. Join us at SaaStr Annual 2020. Guillaume Cabane | Founder @ Growth Ex Machina. FULL TRANSCRIPT BELOW.

Growth 52

Growth Engineering Launch Commission 52

Salesforce

SEPTEMBER 24, 2021

According to the Survey of Sustainability Reporting 2020 , 80% of the world’s top businesses reported on sustainability in 2020. Between 2013 and 2020, companies with consistently high ratings for environmental, social, and governance (ESG) performance have outperformed their peers, achieving operating margins 3.7X

Electricity 98

Electricity Government Contract Retail 98

Search Engine Land

JANUARY 7, 2023

In 2020, Frédéric Dubut of Bing told us : “Keyword research are probably going to become slowly obsolete and you’ll need to switch to intent research as a practice.” Read all about it in Google’s John Mueller on intent research vs keyword research for 2020. Apparently In Limbo, As Contract Running Out.

Engineering 97

Engineering Non-Profits Electricity Networking 97

Martech

FEBRUARY 6, 2023

In late 2020, we decided to take a quarterly view to look at trends in product and category direction. Rather than focus on reducing the number of tools to reduce expenses, marketing teams should rationalize their stacks to eliminate contract, product and functional redundancies and discard products that no one is using.

Objectives and Key Results 82

Objectives and Key Results Technology Technology Contract 82

SalesHandy

MAY 12, 2020

Sales Pipeline is essential for growth, it directly affects the organization’s revenue generation system. This stage is more of the legal process where a contract is signed between both parties (seller and buyer). Further, the signed contract is booked as revenue for the company and achievement for the SDR. Post-sales service.

Pipeline 69

Pipeline Conversion Contract Sales 69

SaaStr

SEPTEMBER 22, 2021

And they are both incredibly impressive — 118% growth at $3B run-rate and $500m in ARR in software alone may be an all-time record — but also, perhaps not SaaS? #1. The company exploded from 3,000 restaurant locations in 2016 to 40,000 in 2020. 114% in not bad, and consistent with restaurants signing 1-3 contracts.

Contract 106

Contract Price Growth Start-ups 106

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? Before Moveworks Yousuf was CIO of Pure Storage during their period of hyper growth, both as a private and as a public company. What must startups always remember when pitching CIOs? * Where do founders make mistakes in negotiation?

Pitch 53

Pitch Contract Objectives and Key Results Negotiate 53

PandaDoc

JUNE 13, 2023

An electronic signature is defined as , “…an electronic sound, symbol, or process, attached to or logically associated with a contract or other record and executed or adopted by a person with the intent to sign the record.” During the early 2000s, the growth of electronic commerce in the U.S.

E-commerce 52

E-commerce Legal Contract Transportation 52

SaaStr

JUNE 6, 2021

Learning 1: There is No Ceiling to Growth. Contrary to long-held beliefs in the SaaS space, growth can be infinite, as evidenced by companies like Shopify and ServiceNow. Learning 3: The Key to Growth After $1 Billion ARR is Multiple Products. Learning 4: Existing Customers Can Fuel the Bulk of Your Growth. ServiceNow.

Contract 61

Contract Growth Price Up-sell 61

Miller Heiman Group

DECEMBER 8, 2020

Recently, the Technology & Services Industry Association (TSIA) honored several technology companies that earned certification in Support Staff Excellence (SSE) for 2020 at its TSIA Interact Virtual Technology & Services event. How Alcatel Continued Delivering Exceptional Customer Service in 2020.

Customers 64

Customers Contract Technology Technology 64

SaaStr

APRIL 8, 2020

And in the end in 2020, they can create a buying process that for us at least, is just way too hard and long. If your customers want to switch to you before a competitive contract is ending, incent them — and don’t make them ask. And one thing I’ve been shocked about is how few sales processes have kept up. Especially now.

Product 129

Product Contract Construction Negotiate 129

Hubspot

JUNE 14, 2021

In 2020, 400,000 small businesses decided to permanently close due to the effects of the pandemic — many of which were in underserved communities. This is an SBA-specific minority-owned business certification needed if your company plans to compete better for federal government contracts. Get Certified as a Minority-Owned Business.

Government 98

Government Agriculture Territory Finance 98

SaaStr

NOVEMBER 7, 2020

Palantir is now growing faster than in years, with 49% annual growth rate at a $1B run-rate (!). And government contracts in particular were on fire, growing 74% year-over-year. Existing customers fuel the bulk of growth at scale — even at a $1B run rate. That’s 5x-6x growth since 2012. But so what?

Government 69

Government Cross-sell Contract Growth 69

Martech

OCTOBER 18, 2022

We doubled down on programmatic, we employed programmatic resources to move [ad] schedules easily without a lot of contracts and a lot of humans from where people were not to where they were,” said DPAA President & CEO Barry Frey. That became our superpower. Digital and offline experiences.

Retail 106

Retail Drivers/motivators Legal Contract 106

Hubspot

APRIL 27, 2023

With this growth comes tons of new job opportunities for salespeople looking to get into the tech industry. That's how much SaaS, as a global industry, is projected to be worth by 2026 — nearly double how much it was worth in 2020 ($158 billion). Professional growth. occupations. occupations. A valuable network.

Account management 77

Account management Commission Contract Sales 77

SaaStr

JANUARY 10, 2020

Harry Stebbings: Welcome to the very first SaaStr podcast of 2020. Where you can also suggest future guests for the show, but to our first guest of 2020, and I’m thrilled to welcome Bob Moore. I’m very excited to welcome the first guest of 2020, Bob Moore, co-founder and CEO at Crossbeam.

X-functional 52

X-functional Start-ups Drivers/motivators Go To Market 52