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SurveyMonkey launches a CX suite

Martech

Track CX progress with customer satisfaction score, Net Promoter Score, and customer effort score. Take our brief 2024 MarTech Replacement Survey Email: Business email address Sign me up! The post SurveyMonkey launches a CX suite appeared first on MarTech. Benchmarking for CX. Multichannel feedback collection. Processing.

Launch 120
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The top ecommerce trends from record-breaking Amazon Prime Day 2024

Martech

Although the event is hosted by ecommerce giant Amazon, other chain stores and specialty retailers ran concurrent promotions. Turnaround for big-ticket items Economic headwinds hit growth on big purchases in the first half of 2024. Take our brief 2024 MarTech Replacement Survey Email: Business email address Sign up now Processing.

Retail 126
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Your emails belong in Promotions — and that’s a good thing

Martech

” Them : “Our emails are landing in the Promotions tab instead of the Primary inbox.” Marketers, let’s be clear: The Promotions tab is not the spam folder. And if you’re sending promotional email? Why did our email land in the Promotions tab? It belongs in Promotions.

Promote 106
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Enterprise SEO: 11 keys to success in 2024 and beyond

Search Engine Land

This will be even more true in 2024, given how rapidly AI and tools like ChatGPT, Gemini and Copilot are building a presence in how people find information and how much they trust it. For example, if something is heavily promoted on Instagram or TikTok but barely mentioned on your website, it might not perform well.

SQL 98
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Salesforce Agentforce: What you need to know

Martech

Since its launch at the Dreamforce conference in September 2024, Salesforce Agentforce changed the conversation around AI, customer experience and customer service. Shortly after the launch, Salesforce announced it was hiring more than 1,000 employees to meet the demand for Agentforce. Table of contents What is Agentforce?

Launch 129
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IAB Tech Lab releases protocol for private sharing of conversion data

Martech

In short, PSI is a technique for learning about where datasets intersect but learning nothing else about the data, while TEEs are an alternative to data clean rooms, promoting multi-party collaboration. The protocol is launched in an environment where traditional identifiers and traditional attribution techniques are increasingly stressed.

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Measuring marketing’s impact: From metrics to growth

Martech

This ensures alignment with market demands, leading to successful launches and sustained growth. This facilitates the sales process, promotes broader adoption, and maximizes the return on technology investments.” Growth is a universal priority, and marketing is the catalyst that ignites it. Email: Business email address Sign me up!

Growth 124