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AI Should Kill “Contact Me” in 2025. It’s Long Since Time.

SaaStr

They should be contacted right here and now. Few processes are worse than hitting Contact Me, getting some sort of response that then takes days to schedule a Calendly meeting with a first-time hire than knows almost nothing about the product who then decides if you are worth the companys time to talk to an AE. Its Long Since Time.

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AI agents: 2025 predictions

Martech

2025 will be the year of the AI agent Marketers looking to integrate AI agents into customer experience now have several options. Salesforce introduced Agentforce in September 2024, and most recently, SAP announced shopping assistant agents for later in 2025. According to Adobe, chatbot use peaked on Cyber Monday, up 1,950% YoY.

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8 Contact Center Automation Trends to Watch for in 2025

Salesforce

This is where AI -powered contact center automation comes into play to help your team work more quickly and efficiently, all while focusing their attention on the customer. Let’s zoom in on eight major contact center automation trends that are already making waves in customer service and are set to get even bigger in 2025 and beyond.

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Genesys Files to IPO. Will 2025 Be The Year Of The “It’s Just Time” IPO?

SaaStr

And so, Private-Equity backed SaaS companies may finally in 2025 say It’s Just Time. Genesys may be the first of a flood of these PE-backed SaaS IPOs in 2025. And now, AI is fueling more growth, as contact centers replace some of their humans with AI agents. Will it be a flood of these PE-backed IPOs in 2025?

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17 Best Sales Productivity Tools Your Team Needs in 2025

Veloxy

To help your team stay ahead in 2025, Ive put together this list of 17 must-have sales productivity tools. The platform’s rich database with over 70M direct dial phone numbers and 174M verified email addresses helps sales teams find accurate contact data quickly. transforms how sales teams prospect. Image Source - Apollo Apollo.io

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AI transformation: 2025 predictions

Martech

Here are some areas where organizations will be adapting and leveraging AI tools and processes in 2025. I expect these initiatives and hires to proliferate in 2025, said Eric Williamson, CMO of conversation intelligence company CallMiner. The post AI transformation: 2025 predictions appeared first on MarTech. Processing.

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The 14 best HubSpot updates from March 2025

Martech

Lets take a look at the biggest HubSpot updates for March 2025. How it helps you This update streamlines how reps make calls on the go, reducing the steps needed to contact leads through HubSpots mobile app. Together, these changes improve contact accuracy and save your team time during outreach. Processing.