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Sales Quotas Won’t Exist in 2025 — Here’s Why

Salesforce

This means heavily leaning on the CRM to be the place where everything happens. The companies that harness this will be the ones that thrive in 2021, 2025, and beyond. The rep is allowed to position themselves for the next deal but the customer isn’t left high and dry.

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Want to Solve CRM Adoption? Stop Counting Log-ins

InsightSquared

Unlike in the movie Field of Dreams, when it comes to CRM, year after year, users have proven, “if you build it, they won’t necessarily come.”. The Customer Relationship Management (CRM) market is massive—expected to reach more than $80 billion in revenues by 2025 [1]. CRM Adoption is NOT simply counting log-ins.

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26 CRM Techniques and Strategies for Customer Retention

Cience

The CRM: A Key Customer Retention Tool. There are so many ways to drive and improve customer retention, and a lot of them revolve around a robust customer relationship management system , more commonly known as CRM. Your CRM stores all data about your customers. Optimize your CRM to personalize interactions.

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Why Your Company Needs a CRM to Grow Better

Hubspot

Did you know a customer relationship management system (CRM) is the fastest-growing software on the market today? And, by 2025, revenues in the industry are expected to reach more than $80 billion? A CRM is a central location where you can organize the details related to your customers, across all departments at your company.

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Zeta becomes first marketing platform to join the AWS marketplace

Martech

The Marketplace does list individual martech solutions such as marketing automation platform Mautic and Suite CRM, but ZMP is a more comprehensive marketing suite comprising customer data management, identity management, omnichannel activation and analytics. Planning rapid growth.

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The Future of Cashless Payments [+ How to Get Ready With Affordable Tools]

Hubspot

In PwC's 2025 & Beyond: Navigating the Payments Matrix , PwC explored the ongoing transition from cash-based to cashless payment methods, the development of digital economies, and the impact of new payment trends. Global cashless payment volumes are set to increase by more than 80% from 2020 to 2025, and to almost triple by 2030.

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Getting the most out of first-party data with a CDP

Martech

The consumer doesn’t care that marketing can have separate teams responsible for paid media or email marketing or CRM or stores,” said Tamara Gruzbarg, Head of Customer Insights at ActionIQ. Now the playbook is being expanded to two other brands owned by parent company Capri Holdings Limited — Versace and Jimmy Choo.