Sales Hacker

APRIL 16, 2018

I’m your host Sam Jacobs, founder of The New York Revenue Collective. Node is creating an entirely new paradigm for sales and marketing professions to grow pipeline and accelerate revenue philosophy. . I’m the founder of the New York Revenue Collective. I began as a manager at Global Crossing.

Territory 41

Territory Cross-sell Up-sell Objection handling 41

Sales Hacker

MAY 15, 2018

In my opinion, she’s the best marketer in New York City! There was a lot of complicated CS management and systems feeding into their day-to-day jobs. So what we did was consolidate the team and have account managers on it from start to finish. We’re so excited to have her on the Sales Hacker podcast.

Sales 69

Sales Cold Call Quota Conversion 69

Hubspot

MAY 4, 2017

As does Becky Merchant, an account manager at the Stand Agency in London. While accuracy and honesty might have been the responsibility of PR ever since Edward Bernays set up shop in New York City back in 1919, it’s certainly the case that things have come in leaps and bounds since then.

Quota 73

Quota Pitch Commission Manufacturing 73

Hubspot

MARCH 28, 2014

Depending on your line of business, you might check in on your accounts daily, weekly, monthly, or yearly to offer assistance or thank your customers for their business. Stitch Fix is a West Coast-based startup that matches women with personal stylists, delivering a monthly “fix” to their door based on an online style profile.

Prospecting 73

Prospecting Niche Promote Networking 73

SaaStr

FEBRUARY 22, 2019

FirstMark is an early stage venture firm based in New York. We have offices in Paris London Cologne Madrid and New York and we have 700 clients. We are 150 people in between Paris New York and London. they receive us over as well on the work as that of their key account manager.

Up-sell 45

Up-sell Start-ups Clients Growth 45

SaaStr

MARCH 10, 2020

Dallas, Chicago, Atlanta, New York, Philly, Amsterdam, Hamburg, Shenzhen, Hong Kong, and a few others. So if you cannot sell them software, your only alternative is to build a business to compete with them. That’s what Flexport did. So today, we’re global. We have offices in San Francisco, L.A., And almost 2000 people.

Government 79

Government Up-sell Contract X-functional 79

Sales Hacker

APRIL 15, 2019

We’re in six cities: Denver, Boston, New York, London, Toronto, and Amsterdam. Sam Jacobs : So the account management team at Intercom is the daily point of contact for questions that the customer has? Outreach supports sales reps by enabling them to humanize communication at scale and by automating the manual work.

B2C 59

B2C Drivers/motivators A/B testing Cross-sell 59

Hubspot

JULY 1, 2013

Kick off that relationship by thanking them for choosing your company and greeting each new customer with a friendly tweet. You can do this by having a sales or account management rep send a tweet as soon as a new customer signs up for or purchases your product/service. On my way to #SMSSummit New York for day two!

Follow-up 77

Follow-up Contact Networking Territory 77

Hubspot

FEBRUARY 14, 2012

This is a guest blog post written by Brian Honigman, the social media account manager at LunaMetrics. For example, American Express started partnerships with Sports Authority, H&M, and a handful of restaurants in New York City, offering a loyalty coupon.

B2C 64

B2C Networking B2B Promote 64

Spiro Technologies

MAY 26, 2022

And when that happened, a new market opened up for architects and designers and traditionally architects focused on the exterior of the space. If you go to Chicago and New York, you could see the personalities of the architects, just in the exterior facades that they built.

Sell 52

Sell Manufacturing Hospitality Start-ups 52

Partners in Excellence

AUGUST 30, 2022

One week, I would focus my activities in finding new customers and working with current customers at One Chase Plaza, the next week, I’d spend most of my time at One New York Plaza (there were a few other locations on Long Island and internationally, that I would spend time at, as well).

Sell 93

Sell Territory Cross-sell Referrals 93

Search Engine Land

JUNE 14, 2023

Conde Nast, Hearst and New York Times-level partnerships are highly coveted. Agencies who ask client account managers to handle the publishing outreach are common – but not ideal for the publishers. In these instances, a forecast may well be an over-promise made purely to close the sale.

Contract 98

Contract Cross-sell Territory Niche 98

Partners in Excellence

JUNE 24, 2019

We tend to think of farmers as the account managers, those who think their job is to “protect and defend,” (apologies to many of our police forces). Then we relied on telephones, shoe leather, and the occasional postage stamp—–I was an account manager. I had a single very large account.

Account management 79

Account management Prospecting Up-sell Start-ups 79

SaaStr

MAY 14, 2023

Daniel, you’re in New York, which I think is still part of America, of our other side of the country, but quite different. How do you think about the Bay Area over there in New York? Now being in New York, I’ve built a big business previously to Greenhouse in New York. Thrive, etc.

Price 96

Price Start-ups Up-sell X-functional 96

Sales Hacker

AUGUST 5, 2019

The Benefit of Starting Out in Account Management. About Managed By Q [03:30]. Starting Out in Sales in Account Management [25:49]. We are so excited today to have a good friend and also one of the top operators in New York City on the show, Megan Bowen. Starting Out in Sales and Account Management.

Customers 53

Customers Account management X-functional Hospitality 53

Hubspot

JANUARY 14, 2015

"We learned accounting and corporate finance, how to assess credit risk in a variety of different industries, cash collections, collateralization, currency risk, etc. First Job: Account Coordinator at Lois/GGK. "I I was an Account Coordinator at Lois/GGK in New York, working on ABC Sports. Follow @miketrap.

Healthcare 72

Healthcare Hospitality Finance Consult 72

Partners in Excellence

OCTOBER 25, 2016

Much of this thinking drives an “account maintenance” philosophy, as a result, we tend to look towards “farmers” or relationship builders as our account managers. This thinking causes us to miss huge growth opportunities, and short changes the account of the value we might create with them!

Territory 87

Territory Account management Retail Cross-sell 87

Heinz Marketing

MAY 13, 2019

I asked her to share how the concept of Revenue Operations can now span beyond acquisition marketing as well as sales and how it can impact customer success and account management teams as well. Last month, I had the pleasure of speaking at Ops-Stars in New York City. Matt: That’ll work.

Pipeline 52

Pipeline Objectives and Key Results Sales B2B 52

Partners in Excellence

AUGUST 18, 2016

As the very junior sales person, my job was prospecting within the account. I’d wander every floor of New York Plaza, Chase Plaza, all the remote operations and the international subsidiaries. All of this starting to sound familiar with the Account Based Everything movement?

Territory 49

Territory Account management Strategize Retail 49

SaaStr

MARCH 26, 2019

Dublin, Ireland, of course, but Tokyo, Melbourne, Seattle, New York, and when John goes to these offices and he gets in touch with me or the country manager or the site lead at this office and says, “This is really just like Stripe,” it is the greatest compliment that they can receive and we can receive as we scale the company.

Launch 61

Launch Engineering Product Start-ups 61

Sales Hacker

SEPTEMBER 24, 2018

A single sales rep or account manager — however skilled and driven — can only do so much. The experience of a New York-based recruiting platform exemplifies how the right SEP can make a world of difference. When speed and scale come into play. That is where sales engagement platforms come in.

Cross-sell 82

Cross-sell Sales CRM Quota 82

SaaStr

MARCH 18, 2019

Dublin, Ireland, of course, but Tokyo, Melbourne, Seattle, New York, and when John goes to these offices and he gets in touch with me or the country manager or the site lead at this office and says, “This is really just like Stripe,” it is the greatest compliment that they can receive and we can receive as we scale the company.

Launch 46

Launch Engineering Start-ups Finance 46

Partners in Excellence

AUGUST 31, 2014

It’s not so new. Consequently, I hung out at the East River Tennis Club, the squash courts at 1 New York Plaza, and, naturally, Harry’s at Hanover Square. When I first started selling, I sold to bankers and brokers on Wall Street. Today, our customers are hanging out in places we never anticipated. No related posts.

Sell 99

Sell Inside sales Cold Call Account management 99

Sales Hacker

APRIL 24, 2018

4) Customer Experience vs. Account Management [8:15]. I’m your host, Sam Jacobs, founder of the New York Revenue Collective. I’ve changed the mission of the account management team to be much more consultative and proactive. Customer Experience vs. Account Management. And on Stitcher.

Customers 43

Customers Account management Go To Market Follow-up 43

SaaStr

AUGUST 27, 2019

We are an enterprise VC fund in New York City. Our goal is that there will be at least one new tactic you can take back and try with your teams tomorrow. First step, we have who has worked with a number of SAAS companies in New York City as a CFO, and is now CEO of Concert Finance, a sales commission platform.

Territory 53

Territory Contract Cross-sell Drivers/motivators 53

Partners in Excellence

JANUARY 31, 2018

They have to analyze the territory, build new relationships, expand their reach, leverage referrals and other relationships in the territory. When I first started selling, I had one named account, with principal operations at 1 New York Plaza and Chase Plaza in downtown Manhattan.

Sell 58

Sell Territory Cross-sell Strategize 58

SaaStr

DECEMBER 17, 2019

It allows us to think more about kind of where we end with the organization, how we interact with the organization, and allows us to spend a lot of time on account management and figuring out how best to kind of create champions out of those customers we have. Ari : And this is in New York? Of people using it.

Finance 59

Finance X-functional Non-Profits Launch 59

SaaStr

AUGUST 20, 2020

So what we started to do was hire from other markets, Seattle, Boston, New York, LA, San Francisco, even internationally. Everyone in the sales org owns a quota, and so if you’re post-sales on the account management team, you have an expansion target as well as a churning contraction allowance that you’re working towards.

Sales 78

Sales Price Quota Start-ups 78

SaaStr

JUNE 16, 2020

I was an account executive covering financial services vertical and covering in New York. And so, I remember being in New York and the whole market was melting down. Adnan Chaudhry: One of the guiding principles that helped me personally, I was here as Matt mentioned, I was here at Salesforce in 2008, 2009.

GTM 64

GTM Healthcare Pipeline Sales 64

SaaStr

MARCH 1, 2019

So you’re going to have a sales team that’s going to go after named accounts or the very largest customers. You really want an account manager who’s going to understand or an AE who’s really going to understand the dynamics of that account and how to expand and grow within that account.

Contract 46

Contract Price Commission Conversion 46

SaaStr

JANUARY 3, 2020

So you’re going to have a sales team that’s going to go after named accounts or the very largest customers. You really want an account manager who’s going to understand or an AE who’s really going to understand the dynamics of that account and how to expand and grow within that account.

Contract 10

Contract Price Commission Conversion 10

SaaStr

SEPTEMBER 13, 2019

In Today’s Episode We Discuss: * How Allison made her way into the world of SaaS with Gainsight from her start in finance at Bain in New York? We see support functions cropping up, CS operations functions, sometimes account management, services become important. What does a strategic plan really mean to Allison?

Engineering 10

Engineering Objectives and Key Results Strategic planning Strategize 10

Sales Hacker

OCTOBER 7, 2021

“Hannah Frey is a Client Executive at IBM responsible for key government clients in New York. Prior to Flowhaven, I was an MPS Manager with Xerox Business Soultions Southeast and and Account Manager at Berney Office Solutions. Work out where you get your grit from and harness that in your lower moments.

Sales 130

Sales Start-ups Up-sell Cross-sell 130

Sales Hacker

AUGUST 25, 2020

And then about 10 years in, I made a personal move to New York City, and that wasn’t super conducive to the company I was working with. So I got connected to someone at LinkedIn who brought me on to be one of the first sales managers of our basically account management, relationship management team.

Up-sell 74

Up-sell Campaign Start-ups Construction 74

Lead Fuze

AUGUST 5, 2021

He has appeared on ABC, Fox, MSNBC, PBS and he and his work have been featured in articles in Entrepreneur, the New York Times and the Wall Street Journal. ” My goal with this is to help leaders, sales people and account managers to produce better results by being more skilled in their area of interest.

Negotiate 98

Negotiate Sales Retail B2B 98

SBI

NOVEMBER 7, 2019

San Diego, CA and New York, NY (November 5, 2019) –. Seismic, the market leader for sales enablement platforms, today announced the acquisition of Percolate, a leading marketing campaign orchestration and content management platform. Industry News. Doug Winter, Seismic co-founder and CEO. Sales Enablement.

Customers 20

Customers Tradeshows Technology Technology 20

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. Finally before Twitter, Liat was VP of Sales @ Revolution Prep where she led and managed 7 offices. Loren Padelford: We did.

E-commerce 44

E-commerce Start-ups Product Price 44