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CDP and customer experience: Best of the MarTechBot

Martech

Prompt: How might a marketer for a large B2C company incorporate a CDP into their martech stack to improve the customer experience, increase customer engagement, and increase conversion rates? By effectively incorporating a CDP into the martech stack, a large B2C company can create a more personalized and engaging customer experience.

Customers 118
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AI-powered martech news and releases: July 25

Martech

Fibr , an AI personalization company, launched a hub for B2C marketers with a pay-as-you-go model. It personalizes ads based on individual customer data, leading to increased ad relevance, click-through rates, and conversions. VIBA AI blends AI with live representatives to personalize customer interactions in stores.

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B2C marketing automation: The tools, tactics and prerequisites for success

Martech

B2C marketing deals with consumer purchases, which means B2C marketers are targeting individuals or small groups of people who make purchase decisions. But generally speaking, a couple considering a B2C purchase will have an easier time coming to a decision than a business buying group with varied wants and needs in a B2B setting.

B2C 117
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LLMs, AI Overviews may be quietly driving homepage traffic

Martech

Googles AI Overviews and large language models (LLMs) have severely erodedclicks,click-through rates, andorganic trafficto websites. For the websites examined in this study, homepage clicks increased: Overall: 10.7% B2C: 8% B2B: 15% Why we care. By the numbers. As the report put it: The sky isnt falling.

B2C 90
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Second quarter saw slowing ad spend on most platforms

Martech

In contrast, click growth for Google text ads remained weak in Q2, with a notable drop in click-through rates in May as Google introduced AI Overviews to all U.S. Spending on Google shopping ads, including Performance Max and standard Shopping campaigns, rose by 16% year-over-year in Q2.

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How to get your email marketing ready for iOS 18

Martech

Dig deeper: What every marketer should watch for in 2025 This is particularly concerning given the already unreliable open rate data due to Mail Privacy Protection. When Gmail introduced tabs, it initially cut click-through rates. However, an interesting trend emerged: an increase in click-to-conversion rates.

Promote 121
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Advertising in November and December, is it worth it?

Heinz Marketing

Advertising in the month of November and December is worth it for B2C companies and some B2B companies with short purchasing cycles. Take advantage of the 50% increase in ad impressions, 100% increases in click-through rates, and 60% increase in conversions.