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Online Product Differentiation: How to Win Customers by Standing Out from the Crowd

Sales Pop!

If you dont spell out why your product or service is the better choice, customers wont fill in the blanks. It positions your product or service as a no-brainer solution to your audiences problem. Avoid vague claims like best service or top quality. An example of this is DialMyCalls, a bulk text messaging service.

Product 262
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On Consistency and Your Sales Process

Adaptive Business Services

In most cases, they have abandoned the proven processes that made them successful in the first place. I am a huge believer in sales processes. A proven process can be replicated. A proven process will also deliver maximum results and it will do so consistently. Both represent a process. Drag and drop.

Process 71
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The service model evolving around CDPs

Martech

In most of these, the client or stakeholders have felt oversold and/or under-serviced by their CDP provider. Dig deeper: What the composability revolution means for CDPs There were so many different combinations of capabilities that few service providers could help. Software vendors tried to help, but they are not service providers.

Service 117
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How to revolutionize your market segmentation with genAI

Martech

Unlike traditional methods that might rely on a single consultant’s perspective or limited market research, this AI-driven approach provides multiple viewpoints simultaneously. In other words, it’s like having several strategic consultants at the table. Buying behavior and decision-making processes.

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How wisdom makes AI more effective in marketing

Martech

It’s reasonable to infer that many of those laid off were in marketing and customer service roles, where AI is handling many more tasks. Despite AI’s powerful marketing tools, something crucial is often overlooked — the accumulated wisdom of experienced workers and established processes.

Consult 130
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Salesforce launches Agentforce for Retail

Martech

Self-service order servicing options allowing customers to conversationally update order information like payment or shipping details. Automated scheduling with real-time availability updates aimed at field services like deliveries, installations and consultations. Processing. Guided shopping. Mobile first design.

Retail 127
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Marketers discuss using AI beyond content creation

Martech

This discussion from the Fall 2024 MarTech Conference was led by Craig Schinn , Co-founder and COO, Actable, and Michelle Simone, Principal Consultant, Pepper Foster Consulting. Among the topics covered in this discussion: 4:59: Examples of AI use cases, in customer service and HR. Processing.