Hubspot

JULY 10, 2024

As someone who makes a lot of in-person and online transactions, I’m amazed at how much payment processing has evolved. Not to mention how much tap-to-pay transactions have sped up my coffee runs. No matter what kind of purchase I’m making or whether it’s being made online or off, I know that the payment process is taken care of.

Process 74

Process Retail Appointment Price 74

Martech

AUGUST 19, 2024

I’m not bringing it up to judge Robinson on his turn at this unfortunate ritual. That means there’s an increased likelihood of terminating the contract because the tool is no longer needed and/or its champion is gone. Flexible contract terms and proactive support can help too. Email: Business email address Sign me up!

B2B 125

B2B Contract Consult Price 125

Iannarino

JULY 4, 2021

Many salespeople, though, launch the sales conversation with a firm intention to secure a signed contract and an agreement to install their “solution.” Once you discover the problem, you open up the opportunity to insert your solution, solving the problem. Too Committed to Identifying a Problem. Too Focused on Answering “Why Us”.

Contract 337

Contract Contact Clients Prospecting 337

Martech

SEPTEMBER 12, 2024

Wix.com’s AI theme assistant is designed to streamline and enhance the website design process. AI agents in Oracle Fusion Applications automate business processes and provide personalized insights. Oracle Cloud CX enhances personalization and improves upsell and cross-sell conversions. Processing.

Cross-sell 119

Cross-sell Construction Legal Contract 119

Iannarino

AUGUST 1, 2021

It’s unlikely that a more recent lead is automatically better than an older lead, or even than a target that is already locked into a contract with your competitor —even if the new contact devoted two minutes to filling out a form on your website. But in more cases than not, you’ll still need to sell. Occasionally, this is true.

Intrinsic 343

Intrinsic Clients Contact Contract 343

Sales Gravy

APRIL 10, 2025

The Fancy Stuff Is Failing You We see it all the timesalespeople hiding behind automation tools, social selling gimmicks, and relationship-building fluff. Youre hoping your sequence will nurture your prospect into buying without you having to actually sell. Follow-up calls. Most reps send five emails and give up.

Closing 82

Closing Objection handling Cold Call Contract 82

Hubspot

SEPTEMBER 12, 2024

Car buyers 30 years ago might have shown up at the dealership wanting a truck, a sedan, or something as vague as a “good family car,” and the salesperson’s job was to help steer them in the right direction based on their needs. That process has changed dramatically. A 2024 HubSpot Blog Survey of 422 B2B professionals in the U.S.

B2B 81

B2B B2C Tradeshows Contract 81

Partners in Excellence

OCTOBER 3, 2022

Yesterday, I published a rather long article on the Selling Process. It’s part of my series of articles about “Things We Thought We Understood About Selling But Really Didn’t.” ” Apologies, the article was rather long, but the selling process is so important.

Process 133

Process Manufacturing Legal Up-sell 133

Iannarino

MARCH 2, 2023

This sales strategy has been part of B2B sales processes and is practiced by sales reps in many sales organizations. But by rushing the deal to get to the pain points, you break B2B selling and buying. We describe this idea as being One-Up , meaning you have greater knowledge and experience than your buyers.

B2B 286

B2B Contact Clients Entertainment 286

Martech

NOVEMBER 19, 2024

Key proposals : Force Google to sell Chrome browser. Ban exclusive search contracts. Email: Business email address Sign me up! Processing. Separate Android from Search and Google Play (without requiring the sale of Android). Expand advertiser control and transparency. Restrict Google’s AI content usage. Between the lines.

Cross-sell 78

Cross-sell Legal Contract Sales 78

SaaStr

NOVEMBER 27, 2024

Now, there’s payroll processing, payments online or in person, recurring billing, and so on — effectively expanding the market and TAM. You’re going up against companies like Gusto who already handle payroll extremely well. Toast didn’t just add payroll processing. It’s a fallacy.

Appointment 101

Appointment Contract Commission Niche 101

Iannarino

JUNE 17, 2021

One of the most significant changes in the way that we sell involves who we choose to engage in the sales conversation. At one time, as a salesperson, you would be told to find “the decision-maker,” the single individual who could sign a contract. The legacy laggard approach seeks the decision-maker. Part 4 | Discovery.

Contract 215

Contract Sales Clients Government 215

Hubspot

AUGUST 26, 2024

I identified a key stakeholder with purchasing authority, reached out with a simple yet elegant email pitch, and they responded asking me for a contract they could sign right away. I woke up to my alarm clock shattering that fantasy. How to Use AI for Sales Follow-Ups 1.

Follow-up 85

Follow-up Contract Sales Technology 85

Iannarino

JULY 19, 2021

Don’t think of this as a step in a process. At this point, you may or may not need to provide a presentation, but you will eventually have to provide your client with a proposal and a contract. Consensus-Building. Instead, think of it as an outcome that you need to obtain as early as possible. Presentation and Proposal.

Conversion 334

Conversion Clients Sales Presentation 334

Salesforce

AUGUST 15, 2024

By automating routine tasks such as invoicing, inventory management, and email marketing, businesses can reduce their teams’ time and effort, freeing up their days for more important tasks like strategy and selling. Customization Ideally, tools should be flexible enough to customize dashboards, reports, and workflow processes.

Product 89

Product E-commerce CRM A/B testing 89

SaaStr

MARCH 21, 2022

Q: Dear SaaStr: When should a SaaS Company allow Month-to-Month contracts vs requiring 12-month commitments? Annual contracts combined with prepaid cash are a huge benefit. You get all the cash up-front (this is how I went cash-flow positive in fact), and your churn almost by definition goes down. Get them whenever possible.

Contract 103

Contract Price Up-sell Trust 103

Search Engine Land

JULY 22, 2024

Niche sites, influencers and publishers Niche sites, influencers and media companies create content for small business Saturday, have round-ups sharing the best of Black Friday and Cyber Monday, as well as listicles of the best XYZ. With fewer days until free shipping and time to publish, now is the time to line up the lists.

Niche 98

Niche Retail Promote Follow-up 98

SaaStr

MAY 25, 2020

I recently put out a call on Twitter and LinkedIn on folks’ top tip to take friction out of their sales processes. In your contracts. “Pacakage in extras, all users, projects, features into the price and reduce any hidden costs in contracts. “E contract” — Julie Grieve, CEO CritonHQ.

Closing 136

Closing Process Contract Price 136

Sales Pop!

FEBRUARY 15, 2022

In consulting with organizations selling into the enterprise space, I’ve often encountered start-up organizations that lack healthy lists of current accounts. The process for answering that question begins with gaining a clear understanding of what your organization does well and what a truly aligned opportunity is. That’s key.

Contract 241

Contract Up-sell Represent Clients 241

SaaStr

MAY 5, 2025

I know your sales team probably hates pilots, because in a sense, it means they have to sell the deal twice. Because so many enterprise customers won’t buy from new start-ups without a pilot. Customization and Fit : Pilots give clients a chance to see how your product fits into their specific workflows and processes.

Customers 85

Customers Contract Clients Trust 85

Sales Pop!

DECEMBER 23, 2021

Simplify the Sales Process. Revamp your sales process to accommodate your hybrid team. If you streamline your sales process, team members can quickly and easily close deals. For instance, digital contracts, invoices, and bills of sales can help team members speed up the sales process.

Sales 244

Sales Contract Drivers/motivators Growth 244

Veloxy

NOVEMBER 15, 2022

Account based selling is a B2B concept that has gained a lot of interest in recent times, but implementing it can feel rather daunting. Studies show that at least 94% of B2B teams have adopted account based selling in a bid to deliver improved buying experiences that lead to increased conversions and loyalty. It doesn’t have to.

Sell 246

Sell Objectives and Key Results SQL B2B 246

Sales Pop!

JULY 14, 2022

I taught a Selling class at Loyola University Maryland and many of the students were shocked when they saw the syllabus, which indicated that participation was 50% of their grade. I always promised my students that I would focus on what was truly important in the real world of selling, not what was chronicled in textbooks and articles.

Clients 232

Clients Contract Up-sell Growth 232

Search Engine Land

JULY 16, 2024

While some authors and news media are fighting back with lawsuits against AI, others are establishing contract agreements for fair use of content. They still make money by selling courses and books to the naïve public on “how to make easy money by mass-producing content with AI.” Business email address Subscribe Processing.

Click Through Rate 110

Click Through Rate User Experience Promote Technology 110

Sales Pop!

SEPTEMBER 23, 2021

But the irony is that in selling to large accounts , sales cycles are typically long and drawn out. And as the calendar pages turn in major account pursuits, doubt, uncertainty, risk, and costs add up. And you must also be able to gauge the extent of the power of the legal and contracts teams in the process and strategize accordingly.

Legal 232

Legal Finance Contract Networking 232

PandaDoc

OCTOBER 15, 2024

As businesses and competition grows, more companies are turning to deal desk software to organize their processes and close more deals. These are primarily used in B2B and SaaS companies to help manage complex sales processes, papers, and status updates. It doesn’t need to be more complicated by a lack of organization and process.

Legal 52

Legal Contract Cross-sell Finance 52

SaaStr

APRIL 28, 2025

While SDR outbound functions remain more complex, the inbound qualification process is already being dramatically improved by AI. For companies with high volumes of leads, the transformation is most noticeablecustomers get immediate, accurate responses rather than waiting for human follow-up that may take days.

Negotiate 93

Negotiate Contract E-commerce Price 93

SaaStr

DECEMBER 11, 2024

AI can help discover preferences in contracts, understand how legal teams like to negotiate and implement that automatically in the software. One example from Ironclad, but something we all experience as a SaaS company is contract negotiation. Success stories include: Transcription and note-taking (e.g., This is where AI can come in.

B2B 111

B2B Contract Negotiate Legal 111

SaaStr

APRIL 30, 2025

A sales audit should be comprehensive and focus on identifying strengths, weaknesses, and opportunities across your sales process. Sales Process Efficiency : Analyze how well your sales process is working. Sales Process Efficiency : Analyze how well your sales process is working. Are reps following the playbook?

Cross-sell 68

Cross-sell Pipeline Legal Contract 68

Sales Hacker

NOVEMBER 18, 2020

Selling doesn’t really have rules. Now, imagine how your prospect feels when, after the barest of discovery , you pull out a full battery of high-priced solutions and long-term binding contracts. In your discovery process, you need to go beyond surface problems to understand the impact those problems have on your customer.

Process 131

Process Customers Prospecting Sales 131

SaaStr

JUNE 5, 2025

Companies like Abridge in Bessemer’s portfolio are selling “tens of millions of dollars of contract value to large hospital systems” by automating medical scribing and back-office operationsdirectly replacing labor costs rather than just improving software efficiency.

Hospitality 90

Hospitality Healthcare Represent Strategize 90

SaaStr

MARCH 23, 2025

I really liked this one and wanted to write up a few more learnings. When Graham joined in February of last year, Codeium had approximately 200 customers generating low single-digit millions in revenue, combining self-service and enterprise annual contracts. The 5 Key Elements of Codeium’s GTM Scaling Playbook 1.

GTM 86

GTM Territory Pipeline Growth 86

Sales Hacker

JUNE 13, 2023

I hear this a lot from business leaders — and it’s always kind of sheepish: “Chris, how do we actually make a sales process?” Sales processes don’t just happen. Company founders do a lot of the selling in the early days. And it results in a lot of backward sales processes. And I get it. It often comes about like this.

Process 110

Process Cross-sell Sales Finance 110

Salesforce

DECEMBER 23, 2024

Depending on what your business sells and how your products are marketed, you can find the right type of ecommerce that will be the best fit for you. B2C transactions make up hundreds of thousands of online marketplaces that sell a wealth of consumer goods that can often be delivered in days or even hours.

B2C 98

B2C Government Manufacturing Retail 98

Martech

OCTOBER 15, 2024

For B2B offerings, trust is the top selling point for decision-makers, as their motivation is almost always to avoid the blame that comes from making the wrong choice. For B2Bs, trust is the top selling point for decision-makers, as their motivation is almost always to avoid the blame that comes from making the wrong choice.

Customers 128

Customers Intrinsic Trust Drivers/motivators 128

Martech

NOVEMBER 21, 2024

Last week, short-seller Culper Research issued a report alleging the AI marketing cloud company “formed ‘two-way’ contracts with third-party consent farms wherein the Company simultaneously acts as both a supplier and a buyer of consumer data, not only allowing the Company to flatter reported revenue growth, but raising round tripping concerns.”

Contract 86

Contract Price Up-sell Growth 86

Salesforce

OCTOBER 22, 2024

What you’ll learn : What is the MEDDIC sales process? Implementing the MEDDIC sales process Other sales methodologies to consider Drive pipe faster with a single source of truth Discover how Sales Cloud uses data and AI to help you manage your pipeline, build relationships, and close deals fast. What are the stages of MEDDIC?

E-commerce 87

E-commerce Territory Pitch Sales 87