This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Dear SaaStr: When Should a SaaS Company Allow Month-to-Month Contracts vs. Requiring Annual? Get those annual contracts whenever possible … and where it works for the customer.But … Most of the time, it’s a false choice. Bigger companies want to sign annual contracts, especially in exchange for discount s.
And there’s a tool for almost everything you can think of — from project management and productivity to data analytics and accounting. And there’s a tool for almost everything you can think of — from project management and productivity to data analytics and accounting. Automation is one key advantage of AI-powered tools.
Robinson described the churn problem as a result of being “in a high churn product category with a high churn buyer persona.” I knew about high-churn products. They tend to be relatively inexpensive and easy to deploy, usually project-based tools or products that are relatively easy for competitors to replicate.
Review the contract There are times in business when a lawyer is called for. Go over the contract with a legal expert. The contract should have a data breach notification requirement and possibly what remediation is required of the vendor. In the end, all companies sell the same product: trust. Dig deeper: U.S.
A related post here: The 1 Simple Test to Know if You’ve Actually Hired a Real VP of Product or Customer Success … Or Not (note: an updated SaaStr Classic post) The post The 30-Day Test: How to Know if Your VP of Sales Will Succeed appeared first on SaaStr.
A novel development, however, is the incorporation of data from back office sources including finance, contracts, product usage and supply chain. One point he made is that Oracle Unity CDP is actually a relatively young product. It even makes it possible to introduce product teams into the mix.” ” Why we care.
The 30-Day Test: How to Know if Your VP of Sales Will Succeed Let me break it down further: 30-45 Days: They Need to Have Mastered the Product and ICP By the end of the first month, they should be able to demo the product like a pro, handle the top 10-20 objections, and deeply understand your Ideal Customer Profile (ICP).
Celebrations are shifting from contract signatures to consumption metrics – Their team is evolving beyond celebrating closed deals to automated alerts for customer usage milestones, fundamentally changing what success looks like. . Databricks recognized this created a dangerous disconnect between sales success and customer success.
B2B buyers will look at their business requirements and a product’s technical specifications to determine the initial fit, and they’ll sign contracts based on potential ROI, provider reliability and post-sale support, and the flexibility of pricing terms. Table of Contents What Is a B2B Buyer?
Product : Vanta Your deal is almost closed, and all that’s left is the security review. For example: Revenue is driven by metrics like win rate, ACV (average contract value), and number of deals closed. Churn is influenced by metrics like product usage, QBR frequency, and expansion opportunities.
Key Takeaways Product training is essential for anyone responsible for taking a product to market. 77% of B2B buyers found their most recent purchase very complex or difficult, emphasizing the need for in-depth product knowledge. Product training techniques like gamification keep teams motivated. What is Product Training?
While some authors and news media are fighting back with lawsuits against AI, others are establishing contract agreements for fair use of content. Applications like ReplyGuy use AI to develop comments on Reddit that subtly promote specific products or websites. Unfortunately, the news industry is not united in its response.
As I dove in, I discovered the sellers were not entering opportunities into the pipeline until they were actually in the contract negotiation stage. They had won the business, the losses were only because in the contracting process, the project got derailed. Each of us constantly looks for shortcuts or productivity hacks.
Most salespeople would rather look productive than be productive. Fancy decks, CRM tagging, and custom email flows feel like progressbut they dont get the contract signed. Most salespeople would rather look productive than be productive. But automation doesnt close deals. They dont replace them.
Vendors gain a consistent customer and buyers have a trusted source for a specific selection of products or services. As these relationships deepen, partnering companies will often agree on contracted pricing, a pre-negotiated price structure that applies over a defined period. What is contracted pricing? Custom pricing.
Even when talks progress all the way to a signed contract, they will never be as engaged as they were in that initial moment when a problem arose and curiosity about your solution struck. No matter how compelling your product or service, each closed deal could be preceded by a dozen or more that never result in new business.
Recognize the Real-World Obstacles Whether your customer has to bid on government contracts, secure large client projects, or get internal buy-in from multiple stakeholders, their success dictates your sale. Your product or service is secondaryimportant, but not top of mind until theyre assured of a win.
You should see more demos, more contracts being drafted, and a noticeable lift in pipeline metrics. Early on, a VP of Sales should be able to step in as a player-coach and close a few deals to show they understand the product and the sales process. Pipeline Metrics : Are they growing the pipeline? If they can’t sell, they can’t lead.
A forced sale of the Chrome browser and limits on Google’s product connections could change how your ads are delivered, measured and optimized. Ban exclusive search contracts. The proposed remedies target Google’s ability to cross-promote its products and services, which officials argue has stifled competition. Big picture.
77% of all workers using AI say the technology is doing more work for them, and that it’s contributing to burnout and making it harder to be productive, according to a study by Upwork. Assisted authoring capabilities provide sales teams with AI-generated responses to contract questions, emails and summaries for quotes and proposals.
The ability to share specific products is limited as you only have so many videos that can be filmed and placements to publish without chasing fans away. This includes furniture, made-to-order gifts and print-on-demand products. With fewer days until free shipping and time to publish, now is the time to line up the lists.
Set up rules so leads are routed to the right person immediately based on location, deal size, product interest or any other criteria that make sense for your business. Create a killer FAQ page, add in-depth product demo videos and sprinkle case studies or testimonials throughout your website.
Most SEO contracts can be canceled easily and without clients spending much. Timeboxing I first heard of timeboxing from Nir Eyal, and it remains a superpower in my productivity arsenal. Most phones have productivity modes, and apps can help. Take feedback professionally. Remind yourself you are only human.
But when defending our retainer or contract renewal, businesses want to know how their SEO spend will tangibly impact the bottom line. The most common definition is the total number of people who could possibly use a product or service. Essential products are often price-sensitive during a downturn. That’s great.
As a former salesperson in hyper-competitive industries like tech, telecommunications, and media, I’ve seen firsthand the importance of getting your product and service pricing approach right. A well-crafted AI-powered pricing strategy helps companies to be competitive in their target market. It worked at the time, but the times are changing.
It’s become a core piece of product strategy among many leaders in the space. While the collapse and contraction of the CDP space hasn’t happened as some predicted, there has been some slowing across the space, both in funding levels and innovation. But does AI really need to be an integral part of a CDP?
Their product is generating an impressive 45% of developers’ code on average. Beyond their code assistant, they’ve developed Windsurf AI, an agentic IDE allowing non-technical users to build applications – accelerating productivity even further. The 5 Key Elements of Codeium’s GTM Scaling Playbook 1.
Earlier this year, Salesforce launched the Marketing Cloud Growth Edition , a version of our product that is designed with the challenges and goals of small businesses in mind. They are the same product but with different tiers of functionality. Fewer employees, tighter budgets? Sky-high expectations and stiff competition? Also, check.
These objectives could include improving email deliverability, reducing duplicate records, increasing data completeness or enhancing account profiles for better sales productivity. When negotiating the contract, ensure key commitments are in writing.
A few bits of advice you hear a lot in SaaS that I think often don’t really work in practice: Move to annual contracts to generate more cash. But if your product is cheap, many will prefer to pay monthly. Focus, focus, focus on 1 core product. But after that, sometimes you really do need to be working on a big second product.
Pain Point Identified : The lead has a clear problem that your product can solve. For example: Budget : Does the lead have the budget to buy your product? Need : Is there a clear pain point or problem your product solves? If they’d sent 3 or more contracts through the system as a PLG / self-serve lead, it was a good one.
” No matter the products or services you’re selling, sell them better and you’re likely to live better. If you have a complex product and you’re selling to a business, gear up for a long sales cycle. Understanding these dynamics is crucial to tailoring your approach and messaging for maximum effectiveness.
I identified a key stakeholder with purchasing authority, reached out with a simple yet elegant email pitch, and they responded asking me for a contract they could sign right away. No one is going to sign a contract on your first outreach, and they probably won’t even respond to your email or answer the phone.
This isn’t just about improving productivity; it’s about expanding the entire addressable market for technology companies. We’re witnessing the migration from software budget to labor budget, where code is becoming labor itself. “Markets used to tap into just software budget.
And what about changes in seamless virtual alliances, channel and delivery partnering and the streamlining of contract vehicles? And can your products, services and people provide a difference-making advantage in the midst of this change? And how well can you sell and serve remotely? Can they, in the end, be win themes?
Dig deeper: How to make better SEO reports for the C-suite The implementers Your SEO colleagues, teams like developers, content writers and product managers, are essentially the people who will be working with you to carry out your strategy. You may want to include details about types of competitors, products and services.
Deal desks can incorporate large teams of relevant stakeholders within sales, finance, product marketing, product management, legal, customer success, and more as needed. Professional services : consulting firms and other large, complex professional services with many moving parts in the contract process.
Let’s say you’re launching a new product. The total addressable market, or TAM, refers to the total number of customers who could possibly use your product or service. This makes TAM a valuable tool in sizing up new features and products. This number exists in the form of total addressable market (TAM).
Here are a few examples of verbal signals: Questions about the product or service. or Is there a discount if we sign a two-year contract? If your company offers a free trial or a freemium version and a prospect signs up for it, thats an obvious one theyre interested enough to take your product for a test drive.
So Freshworks started off as a low-end Zendesk competitor (Freshdesk), but relatively early expanded into a whole suite of related products for service and support, and most of its growth today is fueled by its lower-end competitor to ServiceNow, it’s “EX” products. A Reminder How Important Going Multi-Product Is.
Efforts to mature a martech stack require far more than a technical focus; it is important to consider other factors, including contracts, ownership, organizational goals and others. Contract When does the contract end? How much time is needed to decide how to renew or retire a contract? What does it do?
Think tools that are created with the sales process in mind, like product one-pagers, battlecards, sales scripts, case studies, and testimonials, which we’ll get into in more detail later. PandaDoc, for example, can help you easily create, manage, and eSign your contracts and proposals all in one tool, simplifying your process.
Where martech fits in the organization As a martech practitioner, I have sat in marketing, IT and on a product team. Since martech practitioners who sit in marketing are close to the stakeholders who fund projects and platforms, they are in a good place to work with procurement starting, renewing and sunsetting contracts.
Operations The operations manager handles the machine and ensures it runs smoothly, including contracts, staff wages, HR, etc. It sounds far-fetched, but AI has already empowered SEOs to increase productivity. Yes, they will have a marketing manager, but they are the business’s CEO and main driver. But it could be a possibility.
We organize all of the trending information in your field so you don't have to. Join 26,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content