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Ask Jeb: How to Sell When Your Customer Has to Sell First Welcome to another Ask Jeb segment on the Sales Gravy Podcast! In other words, they must sell a project to their own clients before Zacks solution can come into play. Im Jeb Blountbestselling author of Fanatical Prospecting, Objections, Sales EQ, and INKED.
As we march towards the end of 2024 and another selling year, we work to close deals and position ourselves for a strong start to 2025. While focusing on these two selling success factors, we need to also consider a broader and more all-encompassing topic – our markets. And how well can you sell and serve remotely?
By automating routine tasks such as invoicing, inventory management, and email marketing, businesses can reduce their teams’ time and effort, freeing up their days for more important tasks like strategy and selling. Some small business tools can significantly boost productivity by streamlining daily operations. Back to top.)
Companies like Abridge in Bessemer’s portfolio are selling “tens of millions of dollars of contract value to large hospital systems” by automating medical scribing and back-office operationsdirectly replacing labor costs rather than just improving software efficiency.
While some authors and news media are fighting back with lawsuits against AI, others are establishing contract agreements for fair use of content. They still make money by selling courses and books to the naïve public on “how to make easy money by mass-producing content with AI.”
If youre looking to increase revenue without acquiring new customers, cross-selling is one of the best ways you can do that. Effective cross-selling helps customers find new products they genuinely need, so theyll leave more satisfied with your business and remain more loyal, too. What is cross-selling in sales? Lets dive in.
Author Robert Louis Stevenson once stated that “everyone lives by selling something.” ” No matter the products or services you’re selling, sell them better and you’re likely to live better. When formulating an ideal sales strategy, what you are selling matters less than to whom you are selling.
Let’s pretend you sell water heaters. Reserve the following now, get contracts with partners signed and get budgets approved as soon as possible: Influencer dates for promotions and products in their hands. Politics is intense, so you can say the same thing differently depending on how the election goes with the votes.
It spans marketing attribution, lead scoring, outbound sequencing, meeting booking, discovery calls, proposal generation, contract negotiation, and post-sale expansion. AEs Want to Sell, Not Admin—AI Will Handle the Rest The Hard Data : Average AE spends only 28% of their time actually selling. Sales is messier. The other 72%?
But when defending our retainer or contract renewal, businesses want to know how their SEO spend will tangibly impact the bottom line. This is both an opportunity and a threat to sell to consumers by enabling them or working to remain visible as a company and build trust. That’s great. Get the newsletter search marketers rely on.
Veeva founder CEO Peter Gassner came to SaaStr to share just how they got to the first $100m ARR selling enterprise vertical SaaS … while raising only $3 million (!). Go Ultra-Vertical When Everyone Says Go Horizontal – The Strategic Why The Contrarian Mindset Peter’s origin story: “I never liked to follow the herd.
Sometimes, all it takes is rethinking how you present, package, and position what youre already selling. When buyers see that committing to a larger quantity or a longer-term contract earns them a better price, theyre more likely to scale up their purchase. The good news: you dont need to overhaul your offering to see results.
Key Features: Workflow automation : set up who is on your team, what their role is, and hook integrations with your CRM, proposal management system, and contract management software. Professional services : consulting firms and other large, complex professional services with many moving parts in the contract process.
If you live for weekend trout fishing trips you might slip it in there, but not at the expense of describing the products or services you are selling. For example, say you sell commercial property insurance. SDRs & Sales Reps: LinkedIn is the perfect playground for social selling. Forget cold calling as your only tool.
Selling to Multiple Stakeholders If you sell into the Enterprise, you understand there are different stakeholders. So at BILL’s scale, you have to put programs into place across the company to connect employees to customers, to help you focus on all the different stakeholders vs just the contract signer.
Maintained a 90% client retention rate, securing $1M in contract renewals.’ Use consultative selling to position solutions — tie product benefits directly to the challenges uncovered, making the solution feel custom-made. A candidate for a business development role was asked to sell the company's software on the spot.
Think deals tied to software subscriptions that require annual or multi-year contracts.) Modern B2B sales enablement is a strategic, collaborative discipline designed to equip customer-facing teams with the resources, skills, and insights needed to engage buyers effectively and drive predictable revenue growth.
More successful reps might be more strategic about when they dial prospects. But many companies that sell multiple offerings hire product specialists (i.e. salespeople that focus on selling a particular product). Simply put: how effective is a rep at selling your product?
Five years into my B2B marketing career, I noticed a pattern: The clients who said yes were the ones whom I understood not just their stated needs but their underlying motivations through conceptual selling. Table of Contents What is conceptual selling? While traditional selling asks, What do you need? Heres how it works.
They identify potential customers, present product or service offerings, negotiate contracts, and ensure customer satisfaction. Channel Sales: Channel Sales involves selling products or services through third-party partners or intermediaries rather than directly to end customers.
CPQ offers an opportunity to develop strategic pricing for your business that is now super easy to implement, reducing manual errors and giving time back to your reps to focus on revenue-generating activities. “CPQ has transformed our quoting process.
Using this information, reps can plan ahead, anticipate obstacles, and try to push deals forward in a more strategic way. Elongated deals are common, with sales cycles that may last for months before the contracts are finally signed. High-cost contracts and long sales cycles. Value selling. SPIN selling.
With AI and data analytics, agents can enhance customer satisfaction while contributing to sales through personalized recommendations, upselling, and cross-selling. Boost sales with proactive service, upselling, and cross-selling To revamp your contact centers, you should transform service agents into trusted customer advisors.
Big-budget enterprise sales teams arent out-selling you because they have deeper pocketstheyre winning because they have better systems. Your team spends days manually creating proposals, tracking contracts, and managing documents while large enterprises use automated systems that zoom through these tasks in minutes. The result?
If youre selling a cup of coffee, the options are relatively simple. Identifying upsell and cross-sell opportunities to drive continued revenue growth. When creating enterprise contracts, I have sat down for upwards of 45 minutes just double-checking the math on the many line items. Take buying a CRM, for example.
That was the first time I really understood what a joint venture is a strategic partnership where two businesses combine strengths while staying independent. Every joint venture is built on a contract that spells out how things work. They sell my pastries, I promote their coffee beans, and suddenly, were both growing.
See why businesses rely on PandaDoc to build better proposals, quotes, and contracts. Tiered commission rates encourage reps to sell more by raising their commission as revenue is earned. Drawbacks of OTE Even though OTE offers a number of strategic benefits, it also comes with a handful of challenges that need to be properly managed.
Employee/early investor liquidity without going public → Strategic acquirers stepped up. The 11% IPO rate isn’t just market forces—it’s also contract design. No more “IPO for growth capital” pressure → Public markets got expensive. Compliance costs + reporting requirements → Secondary markets emerged.
Steven Farnsworth: And the number of people who come up really excited about Gaiia, but are in year three of a 15 year contract, or a 10 year contract is shocking. Uh, our first two strategic, you know, senior AE hires and building that playbook, kind of coaching them on my, you know, how did founder lead sales? We just made.
In the months leading up to the launch of my business, I joined a startup accelerator and got a contract for a new investment fund through that. build and sell a product or a lifestyle or legacy business). Place the feedback on your website, social posts, and other marketing materials to sell your credibility and land more business.
Revenue enablement focuses on selling, marketing, and customer success alignment with seamless communication at each touchpoint in the Customer Life Cycle with consistent messaging across. According to arrows.to , however, the average contract value for the platform is more than $90,000. Simple drag-and-drop editor for customization.
You know, staying in an industry, nailing a couple of use cases and being very successful, maybe they get like 10 customers, each paying them, you know, multi million ACV contracts. You know, low millions of dollars, that’s still a huge win for the companies, but it’s also a great, you know, high margin contract for the startups.
And then they’re going to expend who they sell to, so what stakeholders they kind of sell to, and they’re gonna eventually kind of fork out of that workflow. So you know, Procore, we started selling to the general contractor. We [00:09:00] called out, we wanted to sell to owners. They build data centers.
The SaaStr AI is already one release away from being able to automatically send contracts for simple sponsorship deals rather than just connecting prospects with sales reps. These superhuman sellers will focus entirely on relationship building, complex negotiation, and strategic guidance while their AI handles everything else.
Selling 90% out-of-the-box is great, but that 10% custom work can quickly spiral out of control if youre not careful. For example, you could charge a one-time fee for custom integrations or even better, bake it into the contract as a higher annual price. strategic value, roadmap alignment, potential for reuse).
These are the companies that sell the basic materials, components, parts that go into the products we buy (these can be physical products or software products). We look at design-ins, integrations, strategic dependencies, and building trust on an ongoing basis. This is what I call the embedded product companies.
ARR data cloud leader is adapting to AI disruption, the evolution of technical sales, and what it really takes to build strategic partnerships that scale. The days of relationship-only selling are over in AI-adjacent markets. Success isn’t measured by contract value, but by use case creation. How many did you win?
Pricing is more than just a number on a contract — when used thoughtfully, it can become a strategic tool for your SaaS product that can drive product adoption, customer satisfaction, and business growth. At Splunk, they were selling a bunch of products that included an Enterprise platform and add-on sales.
If you’re selling AI-powered software, lead with impact: show time savings, cost reduction, or revenue lift. Backed by AI and trusted across the industry, the platform is helping teams build stronger projects, with less risk and clearer contracts. AI may be growing faster than any prior tech cycle, but monetization is murky.
Your sales reps are drowning in tasks that have nothing to do with selling: Data entry and CRM hygiene Proposal generation and customization Meeting scheduling and follow-up coordination Lead qualification and research Activity logging and reporting Contract management and renewal tracking All necessary. All time-consuming. The result?
Let’s sell the holistic story. Traditionally, sellers will sell and then they’ll hand it to services, be it a partner or your own internal services, and then they hand it to their C to the CSMs. And, um, you know, the best sellers do a lot of active listening, um, do a lot of consultative selling.
You can sell products without holding inventory by partnering with suppliers who ship directly to customers. Service-based businesses Instead of selling physical products, service-based businesses offer customers value by providing expertise, skills, or labor. Be strategic in hiring by defining clear roles and expectations.
Perhaps that’s why more are taking long-term strategic views a stance that resonates throughout their organizations. It does this by accounting for three components: Expansion revenue: Revenue gained through upselling or cross-selling to existing customers. X 100 = 110% ( Back to top ) What is a good NRR?
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