SaaStr

JULY 17, 2020

” So all the people who were whining, jumping up and down about the evils of short-termism and public markets, which I never really believed in anyway, maybe you’re just factually wrong. Does it not all bubble up to even the best cloud stocks? Keith Rabois: It’s unclear which stocks it bubbles up to.

E-commerce 68

E-commerce Retail Real Estate Growth 68

Heinz Marketing

JUNE 7, 2021

Matt: So, as we record this, we are coming up at the end of May. We used a sales activity study to benchmark how and where sellers are spending their time, pinpointing places where we are maybe spending a little more time on non-direct selling activities than we would like. Thanks for being part of the show.

Pipeline 115

Pipeline B2B Sales Cross-sell 115

SaaStr

JULY 24, 2019

Hopefully, you could leave this session enabled with a handful of action items or ideas that you can take back to your organizations in order to start to move the needle on net retention. We sell contact center software. We are operating and selling mostly against companies that have been around 20, 30 plus years.

X-functional 53

X-functional Engineering Clients Start-ups 53

Heinz Marketing

JULY 13, 2020

” I ask Joanne why she thinks it’s coming up more often now and how has her answer changed or evolved over time? It’s time to grab your board, swim out into that sea of ideas that’s churning up all the time, and see if you can catch a wave. Joanne: Well like anything we’re doing, it starts at the top.

Pipeline 82

Pipeline Referrals Cold Call Sales 82

SaaStr

FEBRUARY 4, 2020

And over that time, let’s say Amex was 150 years, Google was 9 years when I started, and Gusto was about 4 years old when I started. Keep your hands up if you use Gusto. We have 1,000 employees across three locations, San Francisco, Denver, and New York, and everything in the past four years has grown by more than 10 X.

Drivers/motivators 69

Drivers/motivators X-functional Trust Cross-sell 69

Heinz Marketing

FEBRUARY 24, 2020

” and our guest is Lisa Gschwandtner , Editorial Director at Selling Power. To start I ask Lisa how she decided editing is what she wanted to do? I won’t get into the inside jokes there but Lisa Gschwandtner from Selling Power Magazine , thank you so much for joining us today. So you mentioned Selling Power.

Pipeline 61

Pipeline Sales Cross-sell Up-sell 61

SaaStr

JULY 15, 2020

” So all the people who were whining, jumping up and down about the evils of short-termism and public markets, which I never really believed in any way, maybe you’re just factually wrong. Does it not all bubble up to even the best cloud stocks? Keith Rabois: It’s unclear which stocks a ball is up to.

X-functional 59

X-functional E-commerce Growth Retail 59

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. Are these really product companies? These companies can scale really efficiently. Actually, two.

Price 59

Price Retail X-functional Healthcare 59

SaaStr

JUNE 14, 2019

In his most recent role, Dave was the CEO @ Host Analytics where he quintupled ARR, halved customer acquisition costs and increased net retention rates before selling the company to a private equity sponsor. How do they set up the process from there? * Harry Stebbings: Well I would love to start though, with a little bit about you.

Strategize 55

Strategize Quota Non-Profits Price 55

SalesHandy

JUNE 29, 2021

Selling products or services to businesses and professionals can be tough. Which is unlike selling to consumers, who have common needs and wants. Having a sales process in place that caters to every businesses’ needs can be crucial to hitting revenue goals consistently, and driving growth. What is B2B Sales?

B2B 98

B2B Cross-sell X-functional Follow-up 98

SaaStr

AUGUST 12, 2020

David Sacks, General Partner at Craft Ventures joins the New New in Ventures to discuss The Cadence and how to structure around it while building a start-up. When you start growing above 50 employees, and certainly get to 100, things change, you now have teams, which means you have functional leaders. billion dollars.

Finance 109

Finance X-functional Launch Objectives and Key Results 109

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. There are only about 10–15 books in each discipline, so you can easily read up on the books you’re likely to need or want. The New Solution Selling. The Little Red Book of Selling. Unbreakable Laws of Selling. The New Strategic Selling.

Sales 141

Sales Technique Objectives and Key Results Non-Profits 141

SaaStr

MARCH 12, 2019

He provides an in-depth guide to driving revenue growth at your company and what to expect at each stage. The three stages are product-market fit, then go-to-market fit and lastly growth and moat. What are you doing up so early? What’s the failure rate for a Series A start up? We are screwing up the scale.

Growth 85

Growth Cross-sell Contract X-functional 85

Hubspot

AUGUST 8, 2019

Percentage of revenue from existing customers (cross-selling, upselling, repeat orders, expanded contracts, etc.). Year-over-year growth. Cost of selling as a percentage of revenue generated. You can’t control how much this salesperson sells -- but you can tell her to increase her daily email output. Sales Ramp.

X-functional 95

X-functional Quota Cross-sell Contract 95

SaaStr

MAY 14, 2023

As we gear up for SaaStr Europa 2023 in London on 6-7 June and SaaStr Annual 2023 in the SF Bay Area on 6-7 September , we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. OK, so straight up. Next up, we’ve got Nicolas Dessaigne.

Price 95

Price Start-ups Up-sell X-functional 95

SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. Jason Lemkin: Well, let’s break it up. How, if no one’s heard of you, do you sell to big companies? Jason Lemkin: Yeah, maybe let’s break it up into two points. It starts to get complicated.

Growth 97

Growth Cross-sell Start-ups X-functional 97

Sales Hacker

APRIL 14, 2020

She helps growth-oriented B2B, SaaS companies design, implement, and optimize their data strategies, business processes and existing tool stacks to support their customers. Reps working from home need to be willing to converse without selling. Talk to us about your business and how you started — give us an overview.

Contract 70

Contract CRM Consult Cross-sell 70

SaaStr

AUGUST 15, 2020

I actually just got off the boat, Nick, and scurried up to make sure that I was ready to go for the presentation. Nick Mehta: I got to say pretty good internet up there on the Italian Alps, so I’m impressed. So, you teed it up really well. One, it starts high up in the sales process, right? Jay Snyder: Yeah.

Retail 80

Retail Start-ups Drivers/motivators Up-sell 80

Sales Hacker

APRIL 23, 2018

He convinced them to give the other route a try and Gary started a switchback-based approach to hiking the Y. This is the only way to create both predictability and sustainability to the sales function. You can’t close an opportunity if you haven’t started it first. The up/down axis is a rep’s progress to goal.

Drivers/motivators 77

Drivers/motivators Pipeline Objectives and Key Results X-functional 77

ConversionXL

APRIL 3, 2018

CXL Live is our flagship conference about growth and optimization. Amazon built its growth on top of these 4 pillars: Customer Centricity. Hana Abaza – Thriving on Change, Driving Growth and Lessons Learned at Shopify. No more puking up unicorns and rainbows. Fastest fish wins. Marketing can polish a turd.

A/B testing 106

A/B testing Objectives and Key Results Growth X-functional 106

ConversionXL

JUNE 26, 2017

Elite Camp 2017 had an enviable line-up of heavy hitters and rock stars. Websites selling different things are different and even if they sell the same products, their target audience might be different. So we want to come up with a bunch of radically different ideas & test them. Growth is never done.

UX 85

UX Cross-sell A/B testing Government 85

SaaStr

OCTOBER 29, 2019

Learn actionable monetization tips from a Product/Growth operator turned VC. Let’s get started. I began my career in new product development and starting in 2011 got really excited about the high growth phase of a company. Let’s get started. These are a window into the starting point for a company.

Price 40

Price X-functional Cross-sell Growth 40

SaaStr

FEBRUARY 15, 2019

Mark Suster , General Partner @ Upfront Ventures: What were Mark’s two biggest lessons on pricing from seeing the hyper-growth of Salesforce first hand? What does Amanda mean when she says that successful pricing is broken up into 3 separate product features? You’re selling them a reporting module.

Price 43

Price Cross-sell X-functional Up-sell 43

PandaDoc

APRIL 12, 2022

NPS is designed to use customer experience as a predictor of satisfaction and future business growth. In fact, they can negatively damage growth by speaking out about their experience. Follow up with respondents. Example: 40 positive responses / 60 total responses X 100 = 67%). 08 x 100 = 8%. Making it actionable.

Customers 52

Customers X-functional Promote Price 52

PandaDoc

MARCH 7, 2023

Salespeople quickly adapt to consumer needs and switch up tactics whenever necessary. Sales workflows provide flexible and adaptable roadmaps that can be continually improved to keep up with evolving consumer needs and preferences. This visual aid gives every member of your sales team a big-picture view of the entire selling process.

Process 52

Process Objectives and Key Results Pitch Legal 52

SaaStr

AUGUST 26, 2022

Open it up if I can help in any way, or I can make it up, but anyone got a question they’ve got to start? Sometimes we’re not as founders, sometimes founders sell their company because they don’t end up being deeply passionate about what it does. So sell your product. It could come back.

Quota 85

Quota Growth Product Closing 85

ConversionXL

MAY 14, 2014

Realizing this was a much bigger problem we’ve yet to address, Peep took to Twitter and asked: Looking for an in-house optimizer in a big company for a blog post on selling CRO internally. He also used real data to back everything up, rather than getting into an opinionated p **g match with anyone who wanted to throw up any barriers.

Conversion 124

Conversion Sell E-commerce Legal 124

SaaStr

MARCH 5, 2019

The entire company was told about us selling our chat products Stride and Hipchat to our largest competitor in the space, Slack, four days before the news went out. An online commerce experience that helps customers get started in minutes. That’s a lot of growth isn’t it? Crossed a billion in revenue.

Objectives and Key Results 58

Objectives and Key Results Cross-sell Trust Product 58

SaaStr

MARCH 5, 2019

The entire company was told about us selling our chat products Stride and Hipchat to our largest competitor in the space, Slack, four days before the news went out. An online commerce experience that helps customers get started in minutes. That’s a lot of growth isn’t it? Crossed a billion in revenue.

Objectives and Key Results 53

Objectives and Key Results Cross-sell Trust Product 53

ConversionXL

NOVEMBER 11, 2015

To navigate the list, you can filter out tools based on function as well as for which size company it works best. You can add a custom goal right in the code, and it automatically shows up on the report – you don’t need to create the goal first. I’m a huge fan and we use it at ConversionXL to manage our growth experiments.

Conversion 124

Conversion A/B testing UX Consult 124

SaaStr

JULY 8, 2020

And not only is Aileen one of the investors that many of us all look up to-. Now you open up TechCrunch or StrictlyVC or anything, you’ll see a dozen firms a week literally sometimes. I used it in kind of my breakfast pre warm-up, the crazy times we’re in. Jason Lemkin | Founder @ SaaStr. Aileen Lee: Oh, God.

Pitch 62

Pitch Start-ups Up-sell Technology 62

ConversionXL

APRIL 12, 2017

Last week, 400+ data-driven marketers from 20+ countries around the world met up in the outskirts of San Antonio, Texas for CXL Live 2017. Finally, day three covered all things customer success and growth. It’s not which variant collects more email addresses, it’s which variant sells more books. Act one, start to consider.

Growth 86

Growth X-functional A/B testing Objectives and Key Results 86

Hubspot

SEPTEMBER 11, 2018

Selling to people who can’t or won’t buy is a huge drain on your sales productivity, budget, and team. It's up to salespeople to ask effective sales questions and uncover business pain as quickly as possible. Business pain points affect a company's bottom line and must be solved in order for them to grow and function successfully.

X-functional 101

X-functional Cross-sell Angle Prospecting 101

Hubspot

MARCH 10, 2016

Here a list of nine great sources to get you started.). An adjective used to describe companies that sell to other businesses. An adjective used to describe companies that sell directly to consumers. So, “bottoms up,” I suppose. Want to learn marketing analytics? 3) Application Programming Interface (API). 6) Blogging.

Networking 78

Networking Non-Profits Engineering Follow-up 78

SaaStr

AUGUST 19, 2020

Portag3 Ventures Partner Chris O’Neill discusses leadership and teamwork lessons he’s picked up in his career through a hobby and a metaphor of sailing. I grew up in a really small town in Canada on the shores of Lake Huron and in that community, sailing was a really big part of the community and the way of life.

E-commerce 102

E-commerce Price Start-ups Growth 102

ConversionXL

OCTOBER 4, 2018

That dual growth in scale—of data collected and accessibility to it—has solved two primary challenges of predictive analytics implementation. which customers will buy one or more products for a cross-sell or upsell. What do you need to get started with predictive analytics? customer churn. Data, data, and data.

Sports 131

Sports Clients Engineering Niche 131

ConversionXL

JUNE 19, 2018

Hana Abaza: Thriving on Change, Driving Growth and Lessons Learned at Shopify. Chris Out: How to Build a Top 1% Growth Team 3 times faster than your Competition? The growth system is broken: product, marketing and sales are siloed. Growth hacking is not only top of the funnel. That’s a problem. Monthly check-ins.

A/B testing 103

A/B testing Cross-sell X-functional Growth 103