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How to make sure your data is AI-ready

Martech

Leading CRM platforms like Salesforce, Dynamics, Zoho and HubSpot are introducing new AI features for autonomous chats, automatic campaign launches, product suggestions and sentiment analysis. But there’s one thing in the way: our data. Maybe your systems are in a similar spot. Here’s how to do it.

Territory 119
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CRM Optimization: How to Get the Most Out of Your Customer Data [According to Experts]

Hubspot

Customer Relationship Management tools (CRMs) have become a critical tool for organizations of all sizes. They serve as a central hub for managing customer data, tracking interactions, and fostering meaningful relationships. However, merely having a CRM isn't enough. How to Optimize Your CRM 1.

CRM 58
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AI Trends from 700+ Business Leaders Reveal Global Keys to Success

Salesforce

Nine out of ten leaders know a strong data strategy is critical to AI success – so why are only a third of them integrating a unified data strategy across their company? The research , conducted with 773 business leaders in 14 countries, sheds light on global business decision-makers’ mindsets around AI-powered CRM.

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5 ways CRMs are leveraging AI to automate marketing today

Martech

Leading customer relationship management (CRM) and other marketing platforms are integrating sophisticated AI capabilities that promise to assist with key functions like gauging customer sentiment, training employees, making product recommendations, enriching data and even auto-generating targeted campaigns.

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6 Steps to Build a Single Customer View & Improve Customer Experience

Hubspot

Now, imagine if you could do that with your target audience? Capture them from all angles as they interact with your brand. With a single customer view, you can. At the end of this article, you’ll understand what a single customer view is and how to create one for your brand.

Customers 101
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Good morning: Finding you customers beneath all that data

Martech

If you would like to read this before the rest of the internet does, sign up here to get it delivered to your inbox daily. Good morning, Marketer, may all your customers be loyal. You can never know your customer too well.” This was back in the day, when CRM solutions were the hot new thing.

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AI For Small Business is Here — Get Ready With These Tips 

Salesforce

Let’s discuss why AI is taking the world by storm and how your SMB can begin exploring its potential. The earlier you start planning for it, the better positioned your company can be. But, it’s is not here to replace humans, instead, it is meant to accelerate the work of your employees and augment your customer experience.

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