Spiro Technologies

FEBRUARY 13, 2023

Matthew Wanasz: Our biggest differentiation is probably our customer service along with customization. Adam Honig: And so that means that customers, when they want a sign or something like that, they can design it pretty much any way they want? We are a build-to-order. Adam Honig: What do you mean by quick turnaround?

Customers 52

Customers Construction Manufacturing Government 52

Spiro Technologies

FEBRUARY 13, 2023

Matthew Wanasz: Our biggest differentiation is probably our customer service along with customization. Adam Honig: And so that means that customers, when they want a sign or something like that, they can design it pretty much any way they want? We are a build-to-order. Adam Honig: What do you mean by quick turnaround?

Customers 52

Customers Construction Manufacturing Government 52

SalesLoft

APRIL 6, 2020

While there are a lot of software development roles, they also have customer success/support and marketing and sales positions. Massachusetts: MassHire Central Region Workforce Board: The MCRWB is one of the 16 local boards in Massachusetts that oversees the public workforce system and implementing career development initiatives.

Retail 119

Retail Non-Profits Commission Territory 119

Understanding the Sales Force

SEPTEMBER 11, 2023

If you’re a gardener, and you’ve had as much rain as we have received in Central Massachusetts in the summer of 2023, then your plants that prefer dry soil are rotting – just like some of ours. As a general rule, the more difficult the role (set in customizations), the lower the recommendation rate.

Territory 81

Territory Account management Clients Sales 81

Martech

JULY 19, 2023

I think I picked LA second and Salem, Massachusetts, third, then something else and then Philly. I got to really know outbound marketing: Objection handling, what do we say to a customer? Being an employee is as much of a sales pitch as selling your product to a customer. I got Philly. Q: Why did you go with Citigroup?

Cold Call 95

Cold Call Objection handling Promote Negotiate 95

Hubspot

DECEMBER 24, 2015

In the beginning, Wistia had just a few guys working out of an apartment in Cambridge, Massachusetts. It took them a year to make their first dollar, and then another year to sign on 10 customers. They have 200,000 customers using their video marketing platform. Growth was a little slower than they anticipated.

Customers 45

Customers Launch Growth Follow-up 45

Gong.io

AUGUST 23, 2021

Our Customer Success team runs the ‘Gong Academy,’ where you can go all summa cum laude on Revenue Intelligence. It’s recording every customer interaction. Call recording gives reps infinite memory, so reps can focus on what they love most: customer conversations and selling. #2 Enough direct contact with the customer.

Legal 118

Legal CRM Sales Follow-up 118

Hubspot

OCTOBER 18, 2023

Dan still didn’t take the job but did become HubSpot‘s third-ever customer (after CTO Dharmesh Shah’s wife and a Massachusetts biotech company). Always break down goals by revenue, new customers, and retention. Six months later, Brian called again to inform him that HubSpot had pivoted. It's too easy to dismiss it.

Niche 70

Niche Territory Growth Quota 70

Hubspot

MARCH 25, 2015

If you work for a software company and want to pull usage data on your customers, you can do that using SQL. If you work for an ecommerce company that has data about customer purchases, you can use SQL to find out which customers are purchasing which products. (And chances are, yours does.).

SQL 70

SQL Structured Query Language Start-ups Follow-up 70

Hubspot

FEBRUARY 4, 2021

But, once your website is built and your customers find your content online, how do you improve your search ranking and reach a larger audience? For example, if you were a power-washing company located in Massachusetts, then you would want to rank for a search like, "best power-washing companies in New England."

Engineering 101

Engineering User Experience Growth Service 101

Hubspot

SEPTEMBER 10, 2020

82% of small business owners say attracting new customers is a bigger challenge than retaining current customers. Small businesses in Massachusetts report losing at least 25% of their revenue in 2020 due to the COVID-19 pandemic. One-quarter of entrepreneurs report having a hard time finding qualified employees.

Retail 97

Retail Healthcare Government Launch 97

Salesforce

JANUARY 10, 2022

One of the schools trying to eliminate the mismatch is University of Massachusetts Lowell (UML), a public institution 30 miles northwest of Boston. The learning platform at UML enabled her to personalize and customize her education path based on her preferences and interests. “I Matching curriculum to industry demand.

Finance 95

Finance Education CRM Pipeline 95

The Lost Book of Sales

NOVEMBER 25, 2021

What it means to be truly educated 📖 👨‍ Hi, my name is Noam Chomsky, I'm a retired professor at the Massachusetts Institute of Technology where I've been for 65 years. Read the full post.

Education 59

Education Construction Legal Negotiate 59

Search Engine Land

MARCH 21, 2023

12.04962963 Massachusetts 5.142857143 54 5.325890411 New Hampshire 5.452380952 13 8.412142857 Rhode Island 4.666666667 31 7.80925 Vermont 5.2 Adjusting for this will improve the landing page experience score and help the customer experience. Row Labels Average of Quality Score Sum of Conversions Average of Avg. 5 9.5252 (blank) 905.97

CTR 90

CTR Campaign Represent Click Through Rate 90

Hubspot

APRIL 3, 2020

For retail customers and small business customers, Citi has waived fees on certificate of deposit withdrawals until May 2020. For example, small business owners in Massachusetts can visit mass.gov to find information about state-mandated COVID-19 relief. Citi Fee Waivers.

Real Estate 101

Real Estate Non-Profits Gambling Finance 101

Hubspot

DECEMBER 12, 2018

In 2012 she bought a retail location in Hamilton, Massachusetts, which now employs four full-time employees and six part-time employees. Our customers are health-conscious, community-oriented people who enjoy gluten-free products. Prior to her Bagel Shop, Maria was a chef in New York and has extensive experience in the food industry.

Finance 101

Finance Territory Retail Up-sell 101

Hubspot

MARCH 24, 2021

An event is a fantastic opportunity to delight existing customers, while also reaching new audiences and increasing brand awareness. I never would've found the company if not for an event they posted recently: And, thus, the ultimate power of online events: The ability to attract new customers to your business.

Promote 101

Promote Follow-up Start-ups Networking 101

Sales Hacker

APRIL 26, 2018

Among the most frequently mentioned are product knowledge, customer empathy, problem solving, persuasiveness, and sales methodologies. Selling is pretty straightforward: You won’t go very far if you don’t know your customer. . recognize relevant business goals enough to orchestrate outcomes that lead to customer success.

Drivers/motivators 54

Drivers/motivators Non-Profits B2B Strategize 54

SaaStr

MAY 22, 2019

Hubspot is an inbound marketing and sales software company based in Massachusetts. ” She also joined SaaStr’s podcast where she discussed growing Intercom from 350 to 600 people and here was her advice on two common scaling mistakes: “The first mistake is taking your eyes off the customer.

Consult 65

Consult Networking Meeting Start-ups 65

Salesforce

AUGUST 5, 2021

Kimberly Merriman is a business professor at University of Massachusetts, Lowell specializing in workplace analytics. The disconnect between employers and employees could serve as the creative tension point that will power a customer-focused, employee-led operating model designed for today and tomorrow. Bridging the divide.

Hospitality 98

Hospitality Drivers/motivators Commission Promote 98

Hubspot

AUGUST 28, 2019

At its most basic, an order confirmation email needs to signal to the customer that their order has been processed -- without receiving one, a customer might believe their transaction hasn't gone through properly. But an order confirmation email can do more than just act as a digital receipt.

Cross-sell 97

Cross-sell Lead generation Drivers/motivators Entertainment 97

Hubspot

JUNE 22, 2018

Here, you’ll want to outline any roadblocks, such as limited resources or a custom website, that might prevent certain vendors from successfully completing the project. Our staff is located in two offices in Massachusetts. The expertise of the firm in working with similar customers. Possible Roadblocks. Caroline’s Websites, Inc.

Negotiate 100

Negotiate Lead generation Contact Campaign 100

Hubspot

NOVEMBER 13, 2015

1) Massachusetts Institute of Technology (MIT). All these tweets include cool, custom graphics. (And if you're inspired to craft your own perfect tweets, download our 60 free templates for creating visual social media content here.). 14 of the Best College Twitter Accounts. The social media team at MIT knows their audience.

Entertainment 78

Entertainment Niche Education Technology 78

Hubspot

MARCH 10, 2016

May 16-18, 2016: Boston, Massachusetts. When & Where: May 3-4, 2016: Boston, Massachusetts. What: Gartner’s annual marketing conference was created for senior marketing execs in analytics, multichannel, commerce, and customer experience roles. Boston, Massachusetts. July 25-27, 2016, Washington, D.C.

E-commerce 51

E-commerce Meeting Gambling Sports 51

Hubspot

APRIL 28, 2015

million different versions of the homepage to its customer base and expects that number to rise to 3.5 Spurred in part by early experiences with personalization on ecommerce sites and a natural proclivity for relevant content, consumers in all industries are starting to expect some level of a customized experience.

Sports 73

Sports Retail Launch Start-ups 73

Gong.io

AUGUST 2, 2018

Two-Party Consent States: California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Pennsylvania, Vermont, and Washington. For more details on Canada’s approach, you can take a look at the Privacy Commissioner’s Guidelines for Recording Customer Calls.

Legal 48

Legal Consult Sales Conversion 48

Hubspot

APRIL 27, 2018

Your career behind the frozen yogurt counter becomes a customer relations job where you helped eager buyers make a speedy decision and, hopefully, upsold them with extra toppings or a bigger size. And he was able to customize the site with a personalized headline and message to his hiring manager. Good luck!

Quota 73

Quota Cold Call Sales Territory 73

Hubspot

DECEMBER 29, 2015

What apps, tools, or products make your customers' lives easier? If you’re an interior designer in Boston trying to grow outside of New England, for example, don’t co-market with another interior designer in Massachusetts as the keyword to find you would be “interior designer in Boston” or “interior designer in Massachusetts.”

Campaign 73

Campaign Promote Networking Follow-up 73

Hubspot

JANUARY 15, 2020

Here’s an example: Looking at your site’s cart abandonment rate is probably pretty discouraging — after all, most retailers lose 70% of their customers right before the purchase. In the past four years, I’ve helped dozens of online retailers capture these “lost” customers with targeted emails, personalized content, and more.

Hospitality 86

Hospitality Pharmaceutical Clients Retail 86

Hubspot

JANUARY 21, 2020

Understanding target audiences can lead to more successful campaigns for you, as customers will feel as if they connect with your brand. Target audiences are a pillar of most businesses influencing decision making for marketing strategy, such as where to spend money on ads, how to appeal to customers, and even what product to build next.

Campaign 100

Campaign Follow-up Represent Entertainment 100

Hubspot

SEPTEMBER 5, 2018

Funnels produce customers, but don’t consider how those customers can help you grow. And all the momentum you built acquiring that customer? Ignoring how customers can help you grow is perilous in today’s world. In a funnel model, all force is applied to attract and acquire customers. How much friction there is.

Growth 78

Growth Promote Prospecting Education 78

Sales Hacker

DECEMBER 12, 2018

For example, if they’re selling equipment leases in Massachusetts – a state with very different laws than the rest of the U.S. By nature, sales training wasn’t designed to help salespeople foster new skills and behaviors, such as how to ask timely questions, build customer rapport, or counter objections.

Cross-sell 77

Cross-sell Objectives and Key Results Sales Construction 77

Hubspot

SEPTEMBER 26, 2012

This office will provide support for our 600+ customers and 100 value-added resellers outside the U.S. HubSpot has been transforming the way companies do marketing for six years from our office in Cambridge, Massachusetts. And more than 60% of these customers are in Europe. Click image to enlarge.).

A/B testing 78

A/B testing Campaign Contact Account management 78

Hubspot

DECEMBER 19, 2014

In 1995, Anton''s Cleaners in Lowell, Massachusetts set out to make sure that anyone who needed a coat would have one. Through this campaign, they''re asking their customers to vote for non-profits at their 700 branches -- and each branch will donate $500 to the local non-profit that gets the most votes. But enough about us.

Non-Profits 71

Non-Profits Campaign Finance Promote 71

Hubspot

AUGUST 21, 2015

3) Remove Unnecessary Custom Fonts. Custom fonts are fun. However, the trouble with custom fonts is that that they can carry some weight. "If Point being, if you're looking for any easy way to trim some weight off your page, you may want to reevaluate the number of custom fonts you're using. Source: Tutorial Republic.

X-functional 76

X-functional Networking Process Customers 76

Spiro Technologies

AUGUST 3, 2023

What’s the problem that you’re solving for your customers? Adam Honig: We have customers who sell branded swag with their company name and they give it out to their employees as well. And in that technology, we built our custom app to run our entire swag stores without the need for inventory. Adam Honig: Gotcha.

E-commerce 52

E-commerce Cross-sell Up-sell Manufacturing 52

Hubspot

JANUARY 16, 2013

A standard object in Salesforce that represents a company or organization (but not necessarily a customer). In the marketing platform, the marketer can then attribute that customer to the various marketing efforts they touched, and better understand the ROI each of those efforts generated. Custom Field. Custom Object.

Represent 70

Represent CRM Contact Campaign 70