Remove Healthcare Remove Relationship Management Remove Service
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Proactive Customer Service: You Read My Mind, and Earned My Trust

Salesforce

In today’s customer service, anticipating and meeting customer needs before they express them is the gold standard. While our research finds that 61% of service professionals say their organizations address issues proactively, only a third of customers agree! What you’ll learn: What is proactive customer service?

Trust 105
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Healthcare Plans and Providers Can Serve Patients Faster – Here’s How

Salesforce

One of today’s top challenges in healthcare is that providers and health plans alike are bogged down by disconnected systems. Health plans face this challenge regularly when working with new or existing providers, as network management involves many time-consuming administrative processes. Watch the Webinar. Stream the webinar.

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What Is an AI Agent For Small Business? 

Salesforce

Imagine having a digital partner that keeps your tasks on track, boosts your customer service, and makes daily operations smoother. For example, with Salesforce’s AI-powered customer relationship management (CRM) you’re getting your customer data ready to be used by an AI agent.

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3 Ways AI Brings You Better B2B Marketing Solutions

Salesforce

Using this information, it can predict which leads are most likely to buy your product or service. B2B marketing solution 3: Increase sales with key account engagement After a lead conversion, B2B marketers can further help sales by building strong relationships with the most important customers, or key accounts.

B2B 59
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“I say CDP, you say CRM”: Wednesday’s Daily Brief

Martech

ActionIQ brings its CDP to healthcare. Enterprise CDP ActionIQ announced today that it is available to the healthcare vertical, having completed the compliance audit for Health Insurance Portability and Accountability Act (HIPAA) Type 1 standards. Why we care. Given the scale of the U.S.

CRM 115
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How AI Relationship Intelligence Boosts Medical Sales

Salesforce

Building strong relationships is the key to successful sales. In the healthcare and life sciences industries, those relationships have traditionally developed in person. Drive sales with connections in B2B Healthcare and Life Sciences. Automate relationship discovery in healthcare sales. ??Medtech

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What Is Partner Enablement and How to Create a Successful Strategy

Highspot

Partner enablement equips your external partners, like resellers and distributors, with the tools, training materials, and content they need to sell your companys products or services. They can leverage existing customer relationships or complementary products and services they may resell. This is not reality. Did you know?