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Understand What Your Customer Wants When Delivering Digital Government Services

Salesforce

These interactions are increasingly moving online, along with private sector services like grocery ordering and telehealth appointments. But new Salesforce research shows that there is still room for improvement when it comes to digital service delivery in the public sector. How do customers want to engage with government services?

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How to Begin Building Trust

Heinz Marketing

What is one of the most difficult aspects of marketing a product or service? According to Brenda Bailey-Hughes , a professor at Kelley School of business in Bloomington, Indiana, there are 3 primary types of trust, also known as trust drivers.

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10 Vital Sales Discovery Questions for Evaluating Prospective Clients

Lead Fuze

Sounds like some kind of corporate Indiana Jones adventure, right? Get your explorer’s hat on—we’re about to make you the Indiana Jones of sales discovery with these key questions. The insights you get will be your guide in aligning your product or service with these goals. Let’s get started!

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Big vendor risks: Friday’s daily brief

Martech

Public utility comes from a contractual relationship between the government and that entity that is supposed to be the public utility,” said Barbara Cherry, a professor at the Indiana University Media School who studies common carriage and public utility law. There is no such relationship between Google and governing bodies. “A

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Episode #086: The Unique Sales Experience Pt 2 with Scott McKain

Jeff Shore

We’re told, service is the first step of the next sale. He is broadly recognized as one of the most iconic platform presenters in the world — moving Scott’s hometown of Crothersville, Indiana to recently announce they are renaming the community’s main street as “Scott McKain Way.”. No it’s not. It’s the first step of the first sale.

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Best Sales Rep Salary: Average Sales Salary in 50 States

Lead Fuze

If your new sales prospect is capable of generating $500,000 in earnings, it may be worthwhile to give them a $200,000 sales rep salary plus incentives in exchange for their services. District of Columbia. Massachusetts.

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Higher Education’s Big Pivot – Giving Students the Skills Employers Value

Salesforce

According to John Hall, co-founder and president of calendaring service Calendar.com, companies need to identify where their talent comes from, including which degree programs and schools have filled their ranks. This can help them connect with a pipeline of talent that’s perfectly suited to help them sustain growth and innovation.

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