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It Still Is All About Implementation And Execution!

Partners in Excellence

Over the past couple of weeks I’ve been engaged in a “discussion,” that is really more about “Mine is bigger and better than yours.” We get into discussions about methodology—and if we sell a methodology, we focus on how our methodology is better than someone else’s.

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Adopting consent-based analytics for long-term marketing success

Martech

Canada, UK, Australia and other regions require notifying users about using cookies at least in your privacy policy or through an opt-out banner if any personal information is being collected. Choosing the correct tools Implementing consent doesn’t have to be scary. Apart from the EU, various privacy laws in the U.S.,

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How to Increase Adoption of Your IT Solutions

Veloxy

In our post about upcoming tech changes in 2020 , we touched on what this decade holds in store. According to a recent survey, over 35% of businesses are already invested in digital technologies with top executives making it part of their overall business strategy. Executives can also bolster and encourage IT adoption.

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Surviving Tough Times….

Partners in Excellence

Massive layoffs are still happening. At that time, my clients were asking me the same questions, I wrote a paper to help them think about the issues and how to manage through and thrive. At that time, my clients were asking me the same questions, I wrote a paper to help them think about the issues and how to manage through and thrive.

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Beyond multichannel and omnichannel: Understanding the optichannel approach

Martech

The omnichannel approach offers customers a seamless and integrated experience across all channels and touchpoints. By integrating optichannel strategies into an omnichannel framework, companies leverage the strengths of both approaches to create more effective and personalized customer experiences across all channels. What is that?

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Ivan Ostojic: Looking forward with AI

Martech

When we spoke, he was driving to an airport in Croatia, but he was still able to address the “trough of disillusionment” that might be just around the corner for some — not all — uses of generative AI. But I know you think they’re trying to implement some over-complicated solutions. A: Yes and no.

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24 customer experience misconceptions debunked

Martech

There are so many incorrect uses of the term and misconceptions about the concept itself that create confusion and dilutes the work that needs to be done. Customer experience is the sum of all the interactions that a customer has with a brand over the life of the relationship with that brand. What is customer experience (CX)?

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