Remove research-area support-services
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Maximizing Salesforce ROI in 2023: Strategies and Metrics to Consider

Veloxy

Essential metrics for measuring ROI include sales, marketing and customer service performance indicators. By evaluating the impact of Salesforce on your marketing, sales, and customer service activities, you can make informed decisions about resource allocation and optimize your CRM strategy.

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What is digital PR for SEO?

Search Engine Land

Digital PR for SEO is about the online reputation of a company and its products/services, customer journey touchpoints, and garnering share of the company’s information across various platforms. The guidelines have this to say about a reputation: “Reputation research should be performed according to the topic of the page.

Represent 111
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Q&A with Justin Sharaf: The MarTech Conference

Martech

Justin Sharaf, founder of marketing services and consulting company GIR Consulting, has put together a fantastic panel for the upcoming MarTech Conference. Intelligently research the right AI technologies for your company. A: Live chat support is an area that I’ve always felt like never lived up to its potential.

GTM 90
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Marketing to the 50+ crowd: A booming opportunity

Martech

Ogilvy’s 2030 Forecast asserts 60+ is the fastest-growing and wealthiest consumer class, representing a lucrative “silver economy” for product and service brands. Finally, Millward Brown research shows desktop is preferred to mobile for online shopping, making it a priority among lower-funnel tactics.

Trust 92
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Knowledge Management: How To Retain Agent Expertise If They Leave

Salesforce

Consider the value your most experienced, high-performing agents and field service technicians bring to your organization. They understand your product or service and know how to quickly address common customer issues and questions. Find out how in Salesforce’s latest State of Service report. How much of it is duplicative?

Service 104
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How to hire an SEO agency: The definitive guide

Search Engine Land

What services do SEO agencies offer? From web analytics and conversion tools to research, monitoring and reporting tools, your business can benefit from an SEO agency’s utility kit. You can learn how to implement SEO best practices Some SEO agencies allocate resources for research and development time.

Consult 117
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What’s new and what’s working, in B2B channel partner marketing

Martech

Channel partner marketing means efforts to recruit and support third-party partners to expand a vendor’s market access. Traditional support methods include training, data-sharing, co-marketing campaigns, rebates, MDF (market development funds), and sales enablement, like content, events and sales playbooks.

B2B 109