Remove holiday-customer-delight
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Inflation Could Curb Holiday Spending — Keep Shoppers Happy With Excellent Service

Salesforce

A labor shortage , inflation , and ongoing supply chain challenges are set to make the holiday season less festive for retailers and consumers alike. By providing customer service they can rely on — fast returns, an easy help center, and questions answered with one phone call. Get the guide.

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From tech tools to personalized presents: Holiday gifts marketers actually want

Martech

This holiday season calls for a more thoughtful approach to gifting, especially when it comes to the discerning marketer in your life. From cutting-edge gadgets that redefine work efficiency to bespoke items that add a personal touch, each suggestion is handpicked to surprise and delight the marketers in your life. Three French hens?

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6 Little Ways to Delight Your Customers This Holiday Season

Hubspot

It is much more cost effective to keep a customer than it is to find a new one. In fact, according to a report by Adobe , returning customers account for up to 40% of a company’s revenue. 6 Little Ways to Reward Your Customers This Holiday Season. Referrals are a great way to get customers to sell your products for you.

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5 Order Management Trends Here To Stay

Salesforce

Nearly everything can be delivered — and customers like it that way. But a delayed package or inaccurate delivery data could drive a loyal customer to abandon your brand. Learn how you can grow your business and delight customers with a future-proof, scalable system. Deploy self-service functionalities.

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How To Build Loyalty With Year-Round Holiday Marketing Strategies

Salesforce

Holiday season used to be associated with a briskness in the air. It was a signal that shopping bonanzas like Black Friday and the winter holidays were around the corner. Today, “holiday” season has grown beyond Black Friday or Cyber Monday or even Cyber Week. Reimagine your year-round holiday strategy.

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Super Bowl commercials and strategies to watch for

Martech

It’s the latest edition of a tried-and-true American holiday — Super Bowl LVIII. While the game on the big screen will bring new glory to either the Kansas City Chiefs or the San Francisco 49ers, the fan experience — and all those commercials — will bring nostalgia and interactive delight to digital consumers.

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Enabling with technology, differentiating through humanity

Martech

It’s important to remember that the need for human touch varies throughout the customer journey. Implementing new tech can mean operational and financial benefits for your brand, but it’s vital to also focus on helping the customer fulfill their mission. Checkout is a breeze, and customers can exit with a swipe.