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Why Should We Expect Our Customers To Change?

Partners in Excellence

What sellers do is drive customers to change. Whether it’s a change effort they’ve initiated, or we are trying to incite them to change. But why should we expect them to change, particularly when sellers have failed, so miserably, to change the things we do in creating value with our customers?

Customers 128
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“Should We Do Things Differently?”

Partners in Excellence

The key opportunity we sellers face is our customers posing a question to themselves, “Should we do things differently?” ” This is the critical question that initiates a change process, creating opportunities that we can pursue. ” Sometimes, customers may be oblivious to this.

Consult 108
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Grinding It Out….

Partners in Excellence

We know how they work and shouldn’t have an expectation of much more–at least used in these ways. My reaction to the majority responses these hacks produce is, “Nothing new, OK not great…” It’s stuff, if we work to master our profession, we should have known without needing ChatGPT.

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Navigating personalization vs. privacy: 3 tips for delivering win-win customer experiences

Martech

Personalization is at the forefront; it’s an expectation for customers and has become one of the most powerful tools in the marketer’s arsenal. At the same time, customers are increasingly concerned about the what, why, and how of their data. Recently, marketers have been stuck in a bit of a Catch-22.

Customers 115
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3 keys for email marketing in 2024: AI, change, learn

Martech

So, let’s look at what we can do to make this new-year smell linger as long as possible for our email marketing efforts. 3 words for 2024 Before I signed off on 2023, I shared my views on trends and takeaways from 2023 and how we could use what we learned to inform our 2024 planning. We didn’t give up.

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Field Sales: How to Improve Your Sales Productivity Quickly

Veloxy

So, if your team has been wondering ‘how can we improve sales force productivity’, you’re in the right place. However, with increasing competition combined with a limited budget and sales personnel, reaching your quotas can be challenging. However, it’s not due to a lack of effort by the sales team.

Product 246
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Running Into the Same Objections Over And Over Again? Try this Tactic!

Cerebral Selling

In sales, customer objections are a fact of life. His goal was to explain how to keep existing attitudes and beliefs consistent in the face of attempts to change them. By exposing the body to a weaker form of the disease, we train our immune system to recognize and attack the real thing should it appear in the future.